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Thread: BeanBay Green Bean sales.

  1. #51
    Junior Member
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    Hey Andy,

    Quick question about BeanBay (I had a bit of a look around and couldn't see if you had answered previously).

    I've noticed that sometimes you update BeanBay but you leave some of the out-of-stock products listed, rather than hiding them. I was wondering if you are indicating to us that you expect to get more of those products in, or whether I am reading into it too much?

    I know you can't give definite answers about whether things are coming/when they are coming/etc so I'm avoiding asking that, but I was just trying to figure out if leaving out of stock products in BeanBay means that you are trying to source some additional lots.

    Many thanks!
    Adam

  2. #52
    CoffeeSnobs Owner Andy's Avatar
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    You are reading too much into it.

    If I remove them too fast I get "where did that go?" emails, if I leave it showing "out of stock" I get "are we getting more of this in"... can't win!

    If it shows out of stock expect it to mean it's gone till next season or forever if we can't get it again next time. Sometimes it will mean we have more in the pallet rack and don't have it in cotton yet which will happen at some point in the near future, sometimes it might mean I have more on the water and awaiting it's arrival.

    Clear as mud?

    The only sure bet is if it shows stock you can buy it, if it shows sold out you can't.

    Dimal and Yelta like this.

  3. #53
    Senior Member Yelta's Avatar
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    Quote Originally Posted by Andy View Post
    You are reading too much into it.

    If I remove them too fast I get "where did that go?" emails, if I leave it showing "out of stock" I get "are we getting more of this in"... can't win!

    If it shows out of stock expect it to mean it's gone till next season or forever if we can't get it again next time. Sometimes it will mean we have more in the pallet rack and don't have it in cotton yet which will happen at some point in the near future, sometimes it might mean I have more on the water and awaiting it's arrival.

    Clear as mud?

    The only sure bet is if it shows stock you can buy it, if it shows sold out you can't.

    Can see exactly where your coming from Andy, dealing with customers can be a damned if you do or damned if you don't experience.

    The site works well for me, sold out means it ain't available, move on to another selection, which is exactly what I do.
    Andy likes this.

  4. #54
    Junior Member
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    May 2012
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    Super, thanks Andy.

    At least the answer is now in the beanbay thread, so others will hopefully read it and be able to reduce your email traffic.

    Many thanks.
    Adam

    Quote Originally Posted by Andy View Post
    You are reading too much into it.

    If I remove them too fast I get "where did that go?" emails, if I leave it showing "out of stock" I get "are we getting more of this in"... can't win!

    If it shows out of stock expect it to mean it's gone till next season or forever if we can't get it again next time. Sometimes it will mean we have more in the pallet rack and don't have it in cotton yet which will happen at some point in the near future, sometimes it might mean I have more on the water and awaiting it's arrival.

    Clear as mud?

    The only sure bet is if it shows stock you can buy it, if it shows sold out you can't.

    Andy likes this.

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