Originally Posted by 2D232B2E2927283430400 link=1312978609/950#950 date=1322942540
Well said Phil* 8-)
No matter how much pre-market testing takes place there is usually some fault that appears after product release. As somebody rightly said "the best proofreading occurs after the book is published" :)
I think the relationship between Breville and Coffee Snobs has proven invaluable in getting this minor problem sorted so quickly.* Just imagine how long it would have taken in the normal market place* :(
Kudos to Breville and Phil especially.