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Thread: Breville BES900 Dual Boiler - Owners thread

  1. #1951
    peter.wake
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    Re: Breville BES900 Dual Boiler - Owners thread

    What is the biggest VST basket that will fit in the ordinary portafilter?

    A slightly different question: given the already large capacity of the stock double basket on the 900, what VST size is going to produce the best double shot of regular strength?

    Basically, what size VST basket should I buy first to fit in the stock portafilter to pull doubles?

    Ill probably get a naked portafilter in a few weeks, but I dont want to introduce too many new things at once; I just want to see what difference going to a VST basket might make, if any.

  2. #1952
    Senior Member DavidW1960's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    I got a 22g one which is pretty much a tripple. It holds 28g which is exactly twice a 14g single basket. It makes it easy to get the right dose.

    But for you, why not use the stock Breville basket - its pretty good. I just found I was wasting too much coffee.

  3. #1953
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    Re: Breville BES900 Dual Boiler - Owners thread

    There are other cheaper options than VST too...

  4. #1954
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 6346514E4370161E1117270 link=1312978609/1951#1951 date=1334282828
    But for you, why not use the stock Breville basket - its pretty good. I just found I was wasting too much coffee.
    Are you saying that the VSTs (excluding the single) use more coffee than the stock basket?

    Quote Originally Posted by 6346514E4370161E1117270 link=1312978609/1952#1952 date=1334282941
    There are other cheaper options than VST too...
    For you...? Odd emphasis there... Yes, the obvious cheaper option is the basket I already have. Strangely enough, Ive tried that one and its ok, but having heard so many hymns sung to the wonders of the revolutionary VST design, I thought "there is a way to spend $35 and maybe get coffee that tastes a little bit better, and if it doesnt, I can always give it to a friend who really needs a decent double basket because he doesnt have one at all." Also, the VST will probably be a hoot to play with when I get around to ordering a naked portafilter.

    It seems like a neat thing to try, rather than, say, dropping $1200 on a Mazzer mini with timer that wont really fit in my kitchen anyway... Thats the kind of purchase you only make when your wife cant complain you just bought a new coffee machine and grinder just a few weeks ago.

    I thought Id ask what was the right one to buy instead of wasting money on three when Ill only end up using one (or none) of them.

  5. #1955
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    Re: Breville BES900 Dual Boiler - Owners thread

    Im saying a 22g VST triple will use more than the stock double. I cant remember the nominal size of the double. The only reason I got the VST 22g was because I figured it would hold 2 single shots 14 x 2 =28 so I then wouldnt waste coffee as 28g was too much for 2 presses on my grinder.

    IF talk coffee (I think it is) had introduced their VST lookalike triple basket I may have gotten that. Like I said I was only interested in the size. I cant yet comment on the magical properties of the VST basket.

    It wasnt clear to me that you didnt like the Breville- as I said if it held 28g I would still be using it.

  6. #1956
    Senior Member Thirteen13's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    anyone compared VST with Stock OEM baskets ? Hows the results.. lets look more at the Double basket as they are better to compare.

  7. #1957
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 033F3E25233232396664570 link=1312978609/1955#1955 date=1334374610
    anyone compared VST with Stock OEM baskets ? Hows the results.. lets look more at the Double basket as they are better to compare.
    Yes, I have compared both ridged and ridgless, 18g and 22g VSTs against the stock baskets. The stock baskets are great, in fact they are better than I expected from Breville. Uniformity across the holes, ie cleanly punched right through and same size.
    But, in my opinion the VSTs are better and I now only use the 18g ridgeless.

  8. #1958
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    Re: Breville BES900 Dual Boiler - Owners thread

    Hmm ok thats interesting to know.

    Why in your oppion are teh VSTs better, what makes them better than the OEM ?

  9. #1959
    Senior Member DavidW1960's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    Theres no difference between ridged and ridgeless is there? Except the spring required to keep them in place?

    I use the standard single basket for long blacks and the 22g VST for a cappachino in a larger cup. Again I only use the 22g because its 2 x a single basket.

  10. #1960
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    Re: Breville BES900 Dual Boiler - Owners thread

    With the VSTs I can fit more coffee in as the walls are near perpendicular whereas they quite are sloped on the Breville, even the double. The VSTs have more holes that cover more of the bottom of basket. The pattern formed on a stock breville basket by the holes is an octagon - on the VSTs its a dodecagon. The pucks are not as sloppy when I use the VST and I realize this is quite insignificant (and caused by several factors, not just the basket) but I like my solid pucks!

    As I said, the the stock baskets are very good, but I prefer the VST.

    I am sure many would disagree as the BDB with all stock parts is soooo easy to get a good cup from and many have tried the VSTs and hated them.

  11. #1961
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 7B5E49565B680E06090F3F0 link=1312978609/1958#1958 date=1334398003
    Theres no difference between ridged and ridgeless is there? Except the spring required to keep them in place?

    I use the standard single basket for long blacks and the 22g VST for a cappachino in a larger cup. Again I only use the 22g because its 2 x a single basket.
    Pucks come out with less taps and in one piece with ridgeless. Very minor and no need to upgrade from one to the other... although I did.

    How much are you dosing in to the 22g, 28g wasnt it? The nominal dose for a single is what - 6 or 7g? So how do you figure that 28g is a double?

  12. #1962
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 754D4B5B545D4B380 link=1312978609/1960#1960 date=1334398801

    How much are you dosing in to the 22g, 28g wasnt it? The nominal dose for a single is what - 6 or 7g? So how do you figure that 28g is a double?
    Yeah 28g never said it was a double but its 2 presses of my grinder button with no wastage. I dont have to adjust the grinder. So I normally use the ingle basket with 14g and its correctly dosed ang 28g correctly doses the VST.

  13. #1963
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    Re: Breville BES900 Dual Boiler - Owners thread

    Gawd knows what new form of coffee you are making when you pack 28g into an extraction! Sure as hell isnt espresso or any other form of coffee as we know it!!

    I spose it might be designated a quadruple, given that its 4 times the amount of coffee used for a single espresso. But if you are only extracting the standard double of around 55ml / 30g of liquid coffee in 25 secs or so, then its something else again.

    Out of interest, has anyone tried to get the BDB to make a more standard extraction, eg dosing a double with 14-16g coffee for a 55ml/30g extraction?

  14. #1964
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    Re: Breville BES900 Dual Boiler - Owners thread

    Ahh ! .. interesting question ! ::)

  15. #1965
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 7E78756C747860190 link=1312978609/1962#1962 date=1334406525
    Out of interest, has anyone tried to get the BDB to make a more standard extraction, eg dosing a double with 14-16g coffee for a 55ml/30g extraction?
    The double basket is way underdosed at 14-16g a single holds 14g when correctly dosed. Theres been more than enough discussion about this in the last few pages.

  16. #1966
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 4164736C6152343C3335050 link=1312978609/1964#1964 date=1334445519
    Theres been more than enough discussion about this in the last few pages.
    A lot of discussion yes, but no answer to the question as to why the BDB seems to need 14gm for a.. "correctly dosed single" (30ml ?) .. when most other references would say that is the dose for a double (50-60ml) shot. ?

  17. #1967
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    Re: Breville BES900 Dual Boiler - Owners thread

    All i know is with my Breville , i go through my routine and it delivers better tasting coffee than i can buy around where i live, why it does it and how it does it i dont really care, i just enjoy the coffee.

  18. #1968
    Senior Member Dennis's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    Updosing isnt an exclusive requirement for the Breville. Sunbeam 6910 was designed to be updosed too. Larger baskets have become popular in AU and enable a richer extraction from now, more common, lighter roasts.

    There is your answer.

  19. #1969
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    Re: Breville BES900 Dual Boiler - Owners thread

    Hello all,

    Bit of a situation, I have lost all my filters! Any help on where I can get them today? Or is this purely a Breville Stocked Item only?

    Cheers for any help!

  20. #1970
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 7A6C7F6368740D0 link=1312978609/1968#1968 date=1334452510
    lost all my filters
    Do you mean the water filters?

  21. #1971
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    Re: Breville BES900 Dual Boiler - Owners thread

    Sorry to not clarify, yup all my water filters!
    Stuck with no coffee now potentially upon my wake up @ 4.45am tomorrow morning. Not looking forward to it!

  22. #1972
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 09282323243E4D0 link=1312978609/1967#1967 date=1334452051
    Updosing isnt an exclusive requirement for the Breville. Sunbeam 6910 was designed to be updosed too. Larger baskets have become popular in AU and* enable a richer extraction from now, more common, lighter roasts.

    There is your answer.
    Part of the answer possibly, but not the full story.
    I am sure many of us will use a double basket for our personal preference for a stronger /longer shot, but what does a commercial barista use for a "single" ?
    I know many of them use a double ( 18-21gm) and split into 2 shots to produce 2 excellent espressos

  23. #1973
    Senior Member Dennis's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 515F565D570601330 link=1312978609/1971#1971 date=1334455001
    Part of the answer possibly, but not the full story.
    You specifically asked about the breville and have been provided with the answer.

    Quote Originally Posted by 515F565D570601330 link=1312978609/1971#1971 date=1334455001
    what does a commercial barista use for a "single" ?
    Now youre just being silly. This question doesnt belong in this thread, nor can it be answered unless you ask every commercial barista in the country.

    Why dont you do that and report back when you have all their answers.

  24. #1974
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 75545F5F5842310 link=1312978609/1972#1972 date=1334467786
    You specifically asked about the breville and have been provided with the answer.
    As i said. Updosing for lighter blends may be part of the breville basket design, but i dont think anybody would agree that making 14gm the "new" "correctly dosed" basket for a 30ml shot ( or 28gm for a double) was their intention.
    If it really needs that much coffe to make a good espresso, then its very wasteful of coffee and its out of line with most other machines.

    Quote Originally Posted by 515F565D570601330 link=1312978609/1971#1971 date=1334455001
    what does a commercial barista use for a "single" ?
    Quote Originally Posted by 75545F5F5842310 link=1312978609/1972#1972 date=1334467786
    Now youre just being silly.* This question doesnt belong in this thread, nor can it be answered unless you ask every commercial barista in the country.

    Why dont you do that and report back when you have all their answers.
    why doesnt it belong here ?
    I was trying to compare what the BDB "needs" in a dose, compared to other machines.
    The most prolific source of good coffee is the pro baristas /coffee houses,..hence the question.
    You dont have to ask every barista ( who is being silly now ?)..to get a representitive answer.
    And , although i felt it correct to ask a wider sample of experience,..in effect i did answer the question..
    I know many of them use a double ( 18-21gm) and split into 2 shots to produce 2 excellent espressos,,
    I dont understand the antagonism over this issue, i would have though most people would be interested in understanding why the BDB appears to require a significantly larger dose weight than most other machines..
    Or maybe i am wrong ? ..is everybody using 14gm for single shots ? ...and 28gm for a double ?
    ...Other than BDB users of course

  25. #1975
    Senior Member DavidW1960's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    Blend52 you are just trolling or was there something specific about Phils answer quoted below you dont understand?

    No one here has advocated using 28g for a double shot - that is just your deliberate misrepresentation of my words and explanation of what I do and WHY *I* do it.

    Quote Originally Posted by 49474F4A4D434C5054240 link=1312978609/1880#1880 date=1333924170
    Quote Originally Posted by 1035223D3003656D6264540 link=1312978609/1876#1876 date=1333882922
    mcknightp wrote on 20. Aug 2011 at 07:14:Wally, I get the best results with the single basket when I up-dose it with ~13g of coffee. Dont worry about it touching the dispersion screen. I also get better results with the single when I have the pre-infusion pressure duration set to ~10secs instead of the default 7secs for the single. Let taste be your guide to dose amount, flow rate and length of extraction. Personally I like to set dose for a particular coffee based on origin, degree of roast & its age, then holding dose & tamp pressure constant, adjust grind size to optimise flavour. You should have a level tamp with pressure at least 15kg. Try not to get hung up on the outdated principles of 25ml in 25secs etc. Even the WBC have relaxed these words to allow taste to be the dominant factor.Having said all this, I get the best results with either one side of a double basket or a double ristretto. I havent used a single basket for 10 years....until I started to work for Breville, commercially, theyre just not used.Cheers, Phil This is a post on the topic by Phil from Breville on this thread.
    Wow! You can really tell when people have 4 days on their hands........even Randy G. who hasnt been on this thread for months has posted & all this "controversy" over the volume of a "single" basket. Truth is, when I started at Breville 18 months before the product launched, both the single & double baskets were already tooled. As Dennis pointed out in an earlier post, tooling is a huge cost. Want to make a small "metal off" change to a part, $10K, want to make a small "metal on" change to part, $20K. If Id been able to change the design of the baskets I would have made the double like the Synesso ridgeless, and the single like the La Marzocco, but ridgeless, the design is very "similar" to the VST 7g. One thing I wouldnt change is the quality. These are extremely well made baskets with hole uniformity only surpassed perhaps by VST, but we might get that checked as our might be better! The classic 7g like the Rancilio posted earlier are really problematic to use. If you have a close look, when the packed coffee bed is sitting 6-7mm below the lip of the basket, there is an extremely thin layer of coffee sitting on that shelf before it drops into the main coffee compartment. Channeling is inevidable. If you dose ours with 10g & increase the PI time, youll get fairly consistent results, but if you increase the dose, allowing less room for expansion, then youll get very consistant results as the dispersion screen almost "holds" the coffee in place preventing/reducing channeling. I stand by the earlier post quoted. When I first met Paul Bassett in 2004 I owned a cafe doing 25kgs off a 2 grp San Marino using 7 & 14g baskets. Paul suggested I toss the single & get the biggest doubles I could & updose them. Best advice I ever got. The coffee taste improved & so did the number of cups we served. The advice was good, because it made me think outside the box, forget about the "rules" of espresso & focus on what matters, taste in the cup. Do you think the customers cared I was using only doubles that had 18g & my shots were pulled tight & ran for 35-40secs, of course not! They cared about the fact they were getting the best tasting coffee they could buy in the area. Brevilles focus has always been about getting the best tasting espresso in the cup.

    Cheers, Phil

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    Re: Breville BES900 Dual Boiler - Owners thread

    you seem more intent on personal attacks than on answering questions or understanding the situation.
    From what has been said so far, the BDB is actually a "double ristretto" machine rather than an espresso machine !

    ( And yes, the 28gm should have read as 20+gms ! )

  27. #1977
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    Re: Breville BES900 Dual Boiler - Owners thread

    @B52: To get a good shot out of the Breville BDB you do not need to dose those amounts to get a great cup, but, with those amounts it is easier for the "target market" to get a great cup. Intended design feature I suspect, not a fault...

    As for the 28g Monster shots, I used the 22gm VST with the BDB and found it took 28g too. The shots were too rich and buttery for me, regardless of bean used (and I tried half a dozen beans/blends). I dont use single baskets so I wont comment on them. With the Breville double I was dosing 17-18g, with the VST 18g I am dosing 19-20g. Are they a double ristretto or a tripple stopped early? TBH, I dont care what they are called but can assure all of you they taste superb! ;)

  28. #1978
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    Re: Breville BES900 Dual Boiler - Owners thread

    Thank you, Chris. I like that little guy!

    Quote Originally Posted by 6E5650404F4650230 link=1312978609/1978#1978 date=1334480397
    I dont care what they are called but can assure all of you they taste superb!
    +1!

    I find that 15g and 18g VST baskets, correctly dosed for the BDB, take 2g more than nominal. Less coffee can still produce a good shot, but a sloppy puck.

    If youre someone, and especially if youre a non-owner, who is blindly, unthinkingly and unfeelingly rusted-on to so-called and out-dated (thank you Phil) espresso standards, you will never understand this state of affairs in this lifetime. Get over it and/or please desist.

  29. #1979
    Senior Member Thirteen13's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    i made a delicious Latte before, Single Basket, tamped to top of stock tamp, so my dose is correct, the shot came out smooth and oozey was quite swell.

    Completely off topic, but then this topic is a bit of a train smash.

    Person who LOST all there filters.... Ring Breville and order some more, or order off the web page...
    Or try find them...

    Is it a new machine and you lost them ? if its NOT new, shouldnt you have 1 in the machine already ?

  30. #1980
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    Re: Breville BES900 Dual Boiler - Owners thread

    Hi guys,

    Im new to this forum however have been reading it or a while now since I just bought the dual boiler. Its the first proper machine (my old one was a $130 cafe crema) Ive dialed in. Having an issue, basically the pressure. Im getting 11.5-12.5 bar on my shots unless I grind very coarse. Ive emailed breville to talk about a possible OPV issue. I believe this is a common fault?

    Any other suggestions?

    Cheers,
    Dane.

  31. #1981
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    Re: Breville BES900 Dual Boiler - Owners thread

    Hey Dane,
    Welcome to the family :)

    Nope you are the influencing factor here. The fact is your either over dosing or as you have yourself seen, your grind is too fine.

    As a starting point, get your coffee tamped so the stock tamp metal lip sits flush with top of the basket and go from there.

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    Re: Breville BES900 Dual Boiler - Owners thread

    Thanks for your reply. The 2 shots ive pulled at 9 bar have been either 17 or 18g doses in the double shot basket. When tamped, the top of the metal lip is flush with the basket. I have been using default pre infusion settings and 93 degree temp.

    The results when pressing the double shot button on the machine are a 50mL shot and 22 seconds on the shot clock. The initial colour of the shot was a light tan colour (not a brown or dark brown) and it blonded well before the 50mL was poured. Hence, if I had of used the manual mode, I would have stopped the shot at about 18 seconds at a guess, and therefore had less than th 50mL also.

    Thoughts?


    PS. Other shots I have pulled which have read about 12 bar have had an average pour time of 35 seconds for a full 50mL double shot and have blonded at about the time the shot stopped pouring.

  33. #1983
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 2F2A252E383F2E2A2F4B0 link=1312978609/1981#1981 date=1334711114
    Im getting 11.5-12.5 bar on my shots unless I grind very coarse. Ive emailed breville to talk about a possible OPV issue. I believe this is a common fault?

    Yeah, it was a common problem for the initial machines. It sounds like youre affected because the needle shouldnt be going that high.

    Even with a blind filter, my gauge doesnt go past 10~10.5 because the OPV opens up and relieves the excess pressure.

    Three things you can do:
    1. Ignore it if you think your coffee taste okay.
    2. Get it adjusted by Breville
    3. Adjust it yourself and risk voiding the warranty

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    Re: Breville BES900 Dual Boiler - Owners thread

    Specialpants,

    Thanks. If in fact my OPV is adjusted incorrectly, is it likely to be the gauge that is displaying incorrect pressure (ie. its showing about 12 bar on my gauge, but is the real pressure actually 9 bar?) or do you think the gauge is incorrect, and the machine is actually producing more pressure than desired?

    If I decide to just leave the machine the way it is, how is the 12 bar going to effect my shots?

    Cheers,
    Dane.

  35. #1985
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    Re: Breville BES900 Dual Boiler - Owners thread

    I recall breville doing free adjustment ? Dont quote me, but i think they did.

    Dane, some of us are divided on the issues of weight. I am on the side of the fence that goes off visual cues rather than specific weights, because at the end of the day the taste in the cup is the most improtant factor for me and if it means that the measurements arent except but taste is good, then everything else is aside.

    Only rules i stick too are:
    Coffee tamped to top of silver on OEM tamp, 30ml for single, 60ml for double. Good shot colour (dark hazlenut, red) and around 9bar on the shot.
    My grinder is set to achieve the above and i leave it at that. Sometimes i bump dose or adjust courseness up or down a notch.

    Any other factor doesnt bother me. This could be either lazy or an UN-Orthodox method of doing things, but its netting me very good results so im satisfied.

    So keep going with it, knock your dose down and then fine tune the grind courseness.
    BTW, what grinder you got, or you buying pre ground ?

  36. #1986
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 70757A716760717570140 link=1312978609/1981#1981 date=1334711114
    Im getting 11.5-12.5 bar on my shots
    Dane,

    I agree with Pants. Looks like an OPV setting problem to me. Being overdosed or coffee ground too fine will not cause the pressure to rise above where the over pressure valve is set to.

    You can still make good coffee at the higher pressure. You can drop the pressure while brewing* by opening the hot water tap a little.

    The only permanent way to adjust the maximum water pressure is to have the OPV adjusted. Breville will have it done free.

    Barry.

  37. #1987
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 424748435552434742260 link=1312978609/1985#1985 date=1334714797
    is it likely to be the gauge that is displaying incorrect pressure or do you think the machine is actually producing more pressure than desired?
    Im not the expert, but my understanding is that the gauge is accurate and there was a batch of machines where the OPV had been incorrectly calibrated at the factory. In other words, theres a good chance that youve got a machine from this batch and is producing more pressure than desired.

    According to my gauge, the OPV kicks in at about 10~10.5 which is supposed to equate to approx 9 bar at the puck. A lot of the DIY OPV adjusters aim for a 10bar reading using a blind filter.

    Heres a video I took a while ago:

    http://www.youtube.com/watch?v=mkKrAxO0tik

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    Re: Breville BES900 Dual Boiler - Owners thread

    Cheers all.

    Breville have given me a list of service centres to go to to have the OPV adjusted. Im assuming they will blind filter test it to determine if the OPV is in fact set incorrectly.

    Im using fresh beans and a sunbeam EM0480 grinder also single wall filter FYI.

    Cheers.

  39. #1989
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    Re: Breville BES900 Dual Boiler - Owners thread

    Well, it seems half the answer to my original question is that the VST 18g is close to the Breville double in strength/shot size and the 22g VST is a bit rich for some people. Does the 22g fit in the standard basket, or do you need a naked?

    On the topic of look vs weight, got my SG shimmed and now I can adjust it properly again. The grind is much fluffier than it was when it had run out of adjustment. Im grinding enough for the same tamp level as before (the recommended point) but I have to knock the basket once or twice during grind or else it spills. I like this fluffier grind, but if you didnt know the characteristics of the grinder and the coffee you might think it was wrong.

    At the risk of stating the obvious, youve got an idea its right when you tamp but you dont know for sure if its spot on until you extract (if your coffee is stale-ish your tamp might look and feel right, but youll still get a mediocre extract). You can use weight or visual or even a timer to reproduce the point once you have it and you can use any of the methods to home in on the point (because you can reproduce your results and adjust), but no method obviates the need to dial in: they are all ways of finding and reproducing the point, not magically arriving at it with no effort or judgement.

  40. #1990
    Senior Member DavidW1960's Avatar
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    Re: Breville BES900 Dual Boiler - Owners thread

    The 22g VST fits the standard PF

  41. #1991
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    Re: Breville BES900 Dual Boiler - Owners thread

    So ive taken the dual boiler to the redfern service centre expecting to have the OPV adjusted on the spot. This isnt the case as its actually a dodgy 2nds store with a technician who only work there part time and wasnt in at the time. Apparently he will probably be in this arvo. Anywho, not 2 stoked but I left the machine there and i hope its adjusted by this arvo.

    On a different note. Ive heard of "choking" the machine where by the shot is ground 2 fine and the pressure is sitting on the OPV. Is there going to be anything wrong with that happening or should i be trying to get the grind dose/amount/tamp perfect so that the pressure is sitting just under the OPV setting?

    Cheers.

  42. #1992
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    Re: Breville BES900 Dual Boiler - Owners thread

    I think that anyone who shows at an applicance service centre with the expectation that their tech/s will drop what theyre doing and ignore all queued work to attend to their precious machine/toaster/whatever with instant service has unfair and unrealistic expectations.

  43. #1993
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    Re: Breville BES900 Dual Boiler - Owners thread

    Im sorry, but that was my assumption because ive heard of others that have walked in and had it done right there and then because it is quite a simple fix.

  44. #1994
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 5B5E515A4C4B5A5E5B3F0 link=1312978609/1992#1992 date=1334798468
    should i be trying to get the grind dose/amount/tamp perfect so that the pressure is sitting just under the OPV setting?
    I donít see any advantage of dosing, grinding etc. to get a lower pressure. Use these variables of dose, grind and tamp to get the desirable volume in about 25 to 30 seconds.

    Let the properly set OPV control the max pressure.

    If your coffee tastes great, nothing else matters.

    Barry

  45. #1995
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    Re: Breville BES900 Dual Boiler - Owners thread

    Picked up my adjusted machine. The technician said the OPV was set almost off the scale. Its set to 10 now.

    Had some fun dialing it in this evening. Hope i can sleep 2nite haha

  46. #1996
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 1D425A4C474C4049494A4A424E412F0 link=1312978609/1993#1993 date=1334799824
    I think that anyone who shows at an applicance service centre with the expectation that their tech/s will drop what theyre doing and ignore all queued work to attend to their precious machine/toaster/whatever with instant service has unfair and unrealistic expectations.
    but what are you trying to say? that it is ok for manufacturer to expect people buy new coffee machine worth ~1400 just to take it back to service centre and wait for days or weeks before they can use it? people already doing breville a favore when they take it to service centre instead taking it back to shop for refund or replacment.
    i think when we looking at manufacturing fault like this it is only fair to expect VERY FAST service.

  47. #1997
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    Re: Breville BES900 Dual Boiler - Owners thread

    Quote Originally Posted by 73425F53300 link=1312978609/1998#1998 date=1334852897
    i think when we looking at manufacturing fault like this it is only fair to expect VERY FAST service.
    Service centres are first come, first serve. Just because Brevilles baby is one of the most expensive units on the rack, Does not mean that you deserve any special treatment at the service centre Just because you brought one. The service centres are NOT Breville owned/operated, Theyre contracted to do repairs, but they are independant.
    If it was a critical fault, then yes, You have every right to be annoyed at the thing not working, but this is not a critical fault, This is a minor adjustment.

    YOU CAN STILL MAKE COFFEE WITH THE OPV SET TOO HIGH :P

  48. #1998
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    Re: Breville BES900 Dual Boiler - Owners thread

    Maybe a quick call to the service centre before hand to see if you could have come up with a mutually suitable time for the quick fix could have worked.

  49. #1999
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    Re: Breville BES900 Dual Boiler - Owners thread

    alright lets step aside from bickering.

    Ive noticed ive got paritcularly garbage water in my area and im seeing some white powdery crap build up around the water hole in the top...

    Im in the process of getting water softening filter, out of interest for a descale down the track, how much is generally charged and how long does it take ?

    Also the in tank filters should be worthy of filtering the crap water ive been putting in ?

  50. #2000
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    Re: Breville BES900 Dual Boiler - Owners thread

    13, as you can see the contamination I would imagine that the filters supplied with your unit will have a shorter than expected life span. The sooner you take care of filtration the better.

    From my understanding descaling is not a long process, however as evidenced throughout this thread, the time it spends at the service centre seems unpredictable.

    I also understand that the unit is meant to signal that a descale is required, though I suspect this would be based on a shot count rather than a sensor.

    You might be best to pm Phil re costs and his advice as I havent noticed him about on the forum for a while.

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