Can anyone advise? I tried to do the clean cycle today but water is not running through. I filled the tank, I put the single filter into the porta filter, then the silicone disk, then a tablet. Inserted the porta filter. On menu went to clean, hit manual button. Machine runs and pressure builds, but no water is flowing out. It went for the whole 300 something seconds.
I looked at YouTube videos of this and it shows the water running through. I tried both the single and dual wall pucks.
Is water supposed to be able to run thru with the cleaning disk in?