Hi everyone,

Hoping someone can point me in the right direction / has some ideas for me to try. When switching on the machine, it tries to move the brew head into position but seems to keep trying to go beyond its limits. Makes an awful noise and just does not stop. I have taken the brew head out and put in new seals and lubricated it to the best of my understanding but no difference.

Recorded this this morning to try and show what's happening.



Would really appreciate any insight anyone can give!

Regards