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Thread: Two new Sunbeam EM7000s making the same clicking noise

  1. #1
    Junior Member
    Join Date
    Aug 2017
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    1

    Question Two new Sunbeam EM7000s making the same clicking noise

    Hi guys, hoping to get some insight into what may be happening. The other day we purchased a new Sunbeam EM7000 and found it was making an odd 'clicking' noise every ~8 seconds for as long as the machine remains turned on. I tried putting water through the machine and the sound didn't go away, so today we went back to where we purchased it and had it replaced with another EM7000. Sure enough, plug it in, and the replacement machine is making exactly the same noise.

    So now this is either normal for this machine, or we've got two duds, or we're doing something wrong, though the sound starts pretty much as soon as the machine is turned on so hard to believe that either.

    I've recorded a short vid of the sound to give a better idea: https://www.youtube.com/watch?v=MjlShnmV8hw

    Any ideas are appreciated, as I figure our only other choice is to return it again and just go with a different machine.

  2. #2
    Junior Member
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    Mar 2017
    Location
    Wollstonecraft NSW
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    Haven't seen the vid but isn't it just the thermoblock heater clicking on?

  3. #3
    Junior Member
    Join Date
    Dec 2016
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    7
    Hi, this is normal for the EM7000. I can't tell you what the sound is exactly but it diminishes as the machine heats up.
    My guess is that it's a bimetallic switch for the thermoblocks.. but like I said, just a guess..
    Hope you enjoy the machine!

  4. #4
    Member
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    Sep 2015
    Location
    Perth WA
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    40
    Hi,

    Can confirm that this frequent low volume "ping" is perfectly normal.


    Regards.

  5. #5
    Senior Member
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    Aug 2013
    Location
    Rockingham W.A.
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    957
    Mine doesn't do it apart from once at startup - it is a 2014.

    I suspect you need to bleed the air out of the hot water tap - by running it briefly, followed by the steam wand and then about 1/2 a single shot. Turn the 7000 off, wait a couple of minutes and then turn it on again.

  6. #6
    Senior Member
    Join Date
    Mar 2012
    Location
    Bathurst
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    870
    That's just the relays for the thermoblocks clicking on and off. Some machines are louder than others but they all do it.

    Nothing you can do about it.
    matth3wh likes this.

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