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Thread: Problem with our Sunbeam EM7100

  1. #1
    Junior Member
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    Problem with our Sunbeam EM7100

    Can anyone help?

    Purchased the Sunbeam EM7100 (capsule and coffee bean) machine over a year ago. Was working nicely until I performed the cleaning cycle as directed in the instructions. Ever since, we have had problems with the pressure gauge and making the coffee from grinds. Gauge works perfectly when using capsules, but when we try to make a coffee from grinds (whether fine or coarse), the gauge will only move 1-2 indicators on the gauge, where it should be between 5-7. The grind is not always dry and usually there is liquid left between the filter basket and the group handle. Rang Sunbeam and followed their instructions and it did what it was suppose to, (according to them) but it hasn't fixed our problem.

    Anyone else had problems or know of someone who has and if they were able to fix it?

    We live in rural SA so trying to get it to a Service Centre or Repairer is difficult.

    Thanks in advance

  2. #2
    Senior Member level3ninja's Avatar
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    What beans are you using? When were they roasted?

  3. #3
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    Hi Ninja,

    Currently using store bought Robert Timms coffee beans. Previously used The Perfect Cup beans before and after the problem started. The Robert Timms beans have a best before date of 17 Feb 2019. Beans are stored in an airtight container.

  4. #4
    Senior Member Yelta's Avatar
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    Jun 2009
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    Quote Originally Posted by AdrianAmber1 View Post
    Hi Ninja,
    Currently using store bought Robert Timms coffee beans. Previously used The Perfect Cup beans before and after the problem started. The Robert Timms beans have a best before date of 17 Feb 2019. Beans are stored in an airtight container.
    Welcome to Coffee Snobs.

    L3N picked it in one AA1, it's almost certainly the beans your using.

    Supermarket beans, have a read through this thread Supermarket beans, THE HORROR.

    Roasted coffee beans from the local supermarket are stale on the shelf, regardless of the claims made on the packaging.

    Why not order some roasted beans from Coffee Snobs, think you will be pleasantly surprised, the sample pack would be a good starting point CoffeeSnobs - BeanBay - Roasted Coffee - ready to freight now. - Roasted Sample Pack - RTFN
    WarrenK likes this.

  5. #5
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    Thanks Yelta,

    Will try that and advise of outcome.

  6. #6
    Senior Member Yelta's Avatar
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    Quote Originally Posted by AdrianAmber1 View Post
    Thanks Yelta,

    Will try that and advise of outcome.
    Would be good, feedback is always of interest.

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