Results 1 to 6 of 6
Like Tree11Likes
  • 3 Post By 338
  • 3 Post By Andy
  • 5 Post By oliverm

Thread: Notification when buying coffee?

  1. #1
    Junior Member
    Join Date
    Nov 2012
    Location
    Mandurah WA
    Posts
    21

    Notification when buying coffee?

    I recently made my first purchase of roasted beans from Bean Bay and wondered if you get notification when the beans are despatched? Thanks in advance for answers

  2. #2
    338
    338 is offline
    Senior Member
    Join Date
    Mar 2017
    Location
    Sydney
    Posts
    224
    Deb just click on Beanbay tab above, then click on "Previous Orders" on the left and will give all details.

    Yes there is also an email but it may have been caught in a spam filter, etc
    Andy, Dimal and Debs6 like this.

  3. #3
    Junior Member
    Join Date
    Nov 2012
    Location
    Mandurah WA
    Posts
    21
    Thanks for that info

  4. #4
    Senior Member
    Join Date
    Apr 2017
    Location
    Adelaide
    Posts
    197
    Normally I get an email saying they have been shipped also.

  5. #5
    CoffeeSnobs Owner Andy's Avatar
    Join Date
    Mar 2004
    Location
    Internet
    Posts
    15,539
    Blog Entries
    1
    Ordered Wednesday night, roasted fresh on Sunday (the date shown when you ordered) and shipped Monday.

    All the above is right but on your particular order your "beans sent" email bounced back to us. I put a sticker on the satchel to say to check your email address in BeanBay too.

    We had a few email bounces on Monday, some were old email addresses and one was "mailbox full"

  6. #6
    Member
    Join Date
    Aug 2012
    Location
    Margaret River
    Posts
    70
    Behmor Brazen - $249 - Free Freight
    I haven't previously commented on the excellent customer service Andy delivers, but the extra touch of a "check your email address label" sticker is a symbol of what the bar others should aim for is.
    Nice work Andy!

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •