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Thread: How to fix those dreaded em0480 problems for good

  1. #51
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    Re: How to fix those dreaded em0480 problems for g

    OK now I am upset :(

    I just bought my EM6910 and an EM0480 today.... Not regrertting the purchase of the 6910 bt and now questioning the 0480.
    I wish I had of looked in the grinder forum before.

    One thing I do not understand is that you are all talking about wanting the grinder to be stepless. Now obviously I am confused because there is a little button on the back of the machine that you hold in and the adjustment does not step and it seems to stay where you leave it.

    I have not actually used it yet but yeah, I must be confused. I am new to all of this.

    How long should I expect the grinder to last?

  2. #52
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    Re: How to fix those dreaded em0480 problems for g

    Emille

    I just bought the em0480. The only advice I can give you is stop reading :), it will do you head in. I bought this one because it was the best I could afford/justify. Just about everyday I come on here and I think I should have gone the rocky but even 2nd hand it is double the price I paid. Yeah I might regret it down the track but it is better than the preground I was buying.

    If you enjoy the shots you are making then that is a good thing, no matter what machine grinder you have :)

    Sue

  3. #53
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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by Emille link=1183436456/45#50 date=1184517086
    OK now I am upset :(

    I just bought my EM6910 and an EM0480 today.... Not regrertting the purchase of the 6910 bt and now questioning the 0480.
    I wish I had of looked in the grinder forum before.

    One thing I do not understand is that you are all talking about wanting the grinder to be stepless. Now obviously I am confused because there is a little button on the back of the machine that you hold in and the adjustment does not step and it seems to stay where you leave it.

    I have not actually used it yet but yeah, I must be confused. I am new to all of this.

    How long should I expect the grinder to last?
    Hi Emille, if your 0480 is working fine at the moment then I would suggest leaving it alone for now, if you refer to Reubsters previous advice to SueB that would be my advice to you at this time............ Ray.

  4. #54
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    Re: How to fix those dreaded em0480 problems for g

    Well I have not used the machine or the grinder yet so I do not know if I am happy with it or not.

    But yeah, what is the little button on the back of the grinder meant to do? To me it seems to make the adjustment stepless? I have not read the manual for the grinder yet but hav for the 6910. I think I will read the grinder manual now...

    If it breaks, I will take it back and get my money back, I do not want the hassle of constantly having to replace it.

    Come to think of it, I am not sure why I did not ask my mother to source me a grinder, she owns a small cafe and knows her coffee rep well and he might have had a second hand professional dosed grinder for sale..

    Ill see how the 0480 goes..

  5. #55
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    Re: How to fix those dreaded em0480 problems for g

    Hey Ray, when you say the EMO480 produces an "uneven grind" (when unmodified), do you mean that when you grind on the same grind setting on two different occasions there is often a difference of extraction time? Or, do you mean that the grind produces wildly varied perticle sizes that detracts from shot quality or leads to chanelling?

    Luca has just mentioned on another thread that he assumed when people were talking about...

    " grind evenness they mean repeatability of particle size distribution spectrum. Thats because Im not aware of a skerrick of evidence that having a bunch of particles of exactly the same size is actually a good thing."

    While it may be the case that some EMO480s are better than others, my EMO480 gets repeatable extraction times on the same grind setting, and it produces good, even pucks showing an even distribution of water through the puck (granted, Id have to get a naked PF to confirm this 100%). Alan Frew said he thought the EMO480 produces a grind as good as the rocky, except that clumping of the grinds tending to be an issue (this can be overcome by a few ways).

  6. #56
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    Re: How to fix those dreaded em0480 problems for g

    Hi Richy, mine was flogging out quite rapidly and constantly producing uneven pour times, it was unpredictable, you couldnt put the same beans through it the next day or so back on the same setting it was on previously, the setting would be different. It is now very acceptable, in fact quite pleasing to say the least, I now know exactly where I am, what works where and being stepless I have awesome control over pour times not to mention great coffee. I believe the quality of the grind is not just important but imperitive in the production of great espresso... I can only tell you what I know by the results I am achieving and what has worked for me, I can tell you before I did the mods the quality of my coffee was becoming ordinary and something needed to be sorted..

    Ray.

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    Re: How to fix those dreaded em0480 problems for g

    I wouldnt quote the sunbeam being as good as a rancilio.....

  8. #58
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    Re: How to fix those dreaded em0480 problems for g

    Yeah, stepless would be nice (or at least more steps). It sounds like the manufacturing for the EMO480 has been really uneven. A lot of people have reported problems with their EMO480s, yet others like myself find the grinder a real gem, especially at its corker price.

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    Re: How to fix those dreaded em0480 problems for g

    You are definately right about the price and a very well presented piece of kitchen hardware to boot, it looks the part........ Im glad yours is working well, mine took about 2 months to really start to play up.
    difficult to notice because as things slowly deteriorate you compensate by updoseing and tamping harder and then making allowances for different roast times and bean varieties as well as weather conditions, ambient temperatures etc. etc. etc. but as the grinder settings start decreasing more and more, the more obvious it becomes that something is flogging out which then all starts to make sense, so then out comes the socket set, pliers, screwdrivers etc...... And the result is a wopping big smile on my dial, crema city has raised its lovely head, hmmm I can feel one coming on...

    Ray.

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    Re: How to fix those dreaded em0480 problems for g

    Still going well, although I will pull it apart in the next couple of weeks for a thorough internal inspection and will post a report.... Ray.

  11. #61
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    Re: How to fix those dreaded em0480 problems for g

    greetings coffee friends. I have been a silent and happy member of Coffee snobs since purchasing 6910 and 0480 back in feb. I have really enjoyed both, with the exception of the slow movement toward 0 on the grinder to maintain correct grind. I phoned sunbeam today, just before reading this thread. The service bloke told me sunbeam was developing a shim kit to fix the issue. sounds like the issue may be a little more comlex however? non the less, I am only down to 5 yet, having started at 11, and I estimate I have ground between 20-25 kgs of beans. Certainly sounds like sunbeam is keen to keep customers happy. when I am out of warranty, I reckon the mods outlined in this thread will get a go though!

  12. #62
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    Re: How to fix those dreaded em0480 problems for g

    Dont you just love being the testing department for Sunbeam?

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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by kammy link=1183436456/60#60 date=1185877176
    greetings coffee friends. I have been a silent and happy member of Coffee snobs since purchasing 6910 and 0480 back in feb. I have really enjoyed both, with the exception of the slow movement toward 0 on the grinder to maintain correct grind. I phoned sunbeam today, just before reading this thread. The service bloke told me sunbeam was developing a shim kit to fix the issue. sounds like the issue may be a little more comlex however? non the less, I am only down to 5 yet, having started at 11, and I estimate I have ground between 20-25 kgs of beans. Certainly sounds like sunbeam is keen to keep customers happy. when I am out of warranty, I reckon the mods outlined in this thread will get a go though!
    So they concede there IS an issue with the EM0480 grinder and are working on a fix. ;) *Great!
    I spoke to someone on the Sunbeam Help Line about 3-4 weeks ago for my EM0480, and she tried to tell me it just needed aligning with the arrows!

  14. #64
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    Re: How to fix those dreaded em0480 problems for g

    yes, the service guy told me they recognise the problem, and also when I mentioned I was a member of coffee snobs, that it is possible the repair kit may be made available to post out. seemed that they were aware of the considerable attention the problem is getting on this site!! customer feedback centre...perhaps tyey will read this?

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    Re: How to fix those dreaded em0480 problems for g

    also, I wonder if anyone else has tried to send an email to sunbeams "ask Naomi" from their site. I cant get through....

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    Re: How to fix those dreaded em0480 problems for g

    If they took hold of the customer feed back from this forum and took it seriously enough to rectify the few problem areas of the 0480, then our job is done and the 0480 will be something to be reckoned with. It really is a nice looking piece of kitchen hardware and deserves upgraditis.

    Ray.

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    Re: How to fix those dreaded em0480 problems for g

    Ray, if Sunbeam had the brains, theyd employ you to help them with the EMO490 :P

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    Re: How to fix those dreaded em0480 problems for g

    Mate........ flattery will get you everywhere. Ha Ha Ha Ha Ha Ha Ha...

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    Re: How to fix those dreaded em0480 problems for g

    seven weeks since I modified my 0480, I dont know how many kilos of beans have gone through it in that time, but I can tell you its quite a few and it hasnt changed one bit, I still get a fantastic grind and without any clumping at all... well worth while mods if youre up for it...

    oh yer stepless has got to be the way to go, without a doubt... Ray.

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    Re: How to fix those dreaded em0480 problems for g

    Seventeen weeks and still going well, Im impressed enough to buy another one and do the same with it to use in my coffee Kart instead of the humongous Gino Rossi doser I have, but will keep the Rossi aside just in case the "you beaut" sunbeam has a coronary which is always a possibility.

    Ray.

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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by kammy link=1183436456/60#60 date=1185877176
    The service bloke told me sunbeam was developing a shim kit to fix the issue. sounds like the issue may be a little more comlex however?
    Has anyone heard anything more from Sunbean? Ive finally got down to 0 - and its time to fix this thing. Was thinking if Sunbeam have a kit - I need to get it.

    Also - I wouldnt know where to start to machine that wooden bit - Ray C - would you consider doing one for me if Sunbeam havnt come up wtih the goods on a fix? Let me know on PM if you prefer.

    Andy

    [EDIT: Ive emailed Subbeam - so Ill let you lot know if I find out anything...]

  22. #72
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    Re: How to fix those dreaded em0480 problems for g

    Hey Andy, I know nothing of a shim kit from sunbeam but I can tell you there was a lot more issues than just shimming it... namely the timber bush... a major contributing fix to the many problems of the stock standard 0480..

    I will be more than happy to turn a bush up and stick it in a envelope for you just pm me an address and consider it done, I also am seriously considering doing another one for my coffee kart so doing a few at the same time is probably the way to go... By the way I am more than happy to do it for a fellow coffee snob, I too have gained quite a bit from this web site, so sowing a bit back is easy..... By the way have a good read of the masking tape and particularly the match stick mod, it also is very contributive to a good grind.... Im here to help if I can... Ray.


  23. #73
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    Re: How to fix those dreaded em0480 problems for g

    To you guys who ordered the timber bushs, I machined them up last night and will post them sometime over the weekend..... Enjoy.

    Ray.

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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by Ray C link=1183436456/60#69 date=1195108146
    Seventeen weeks and still going well, Im impressed enough to buy another one and do the same with it to use in my coffee Kart instead of the humongous Gino Rossi doser I have, but will keep the Rossi aside just in case the "you beaut" sunbeam has a coronary which is always a possibility.

    Ray.
    As happy as I am with 0480, it has absolutely nothing on the "Rossi" therefore I now have 2, one is for decaf of course. I picked up a near newish one in great condition at a bargain price, just couldnt go past it, you know how it goes, I call them "twin towers"..... mwha ha ha ha ha ha ha ha [smiley=thumbsup.gif]

  25. #75
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    Re: How to fix those dreaded em0480 problems for g

    Ray C, two things in life define when you have "finally arrived". One is prescription sunglasses, and the other, TWO coffee grinders.

    Hmmmm....wonder whether I should re-commission the Iberital as a decaf. But first, must roast those ugly old dark beans.


  26. #76
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    Re: How to fix those dreaded em0480 problems for g

    Yay! Ive got 3.

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    Re: How to fix those dreaded em0480 problems for g

    I have 2 gino rossis and the 0480 but I know of others who have quite a number of various grinders for different purposes, it would seem that the much coveted "blow your sox off" espresso machine, as important as it is, is somewhat overshadowed by the inexplicable desire for multiple grinding devises of varied proportions, capabilities and price tags.... and so it becomes and increasingly more complex by the minute, dont you just love it, monty python eat your heart out, the quest for espresso nirvana has definitely got more momentum than some old holy grail.....

    Mwha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha....

    By the way in one of my previous posts I referred to a timber bush I machined to fit where the useless rubber seal fits therefore vastly improving the lateral stability of the burr shaft and significantly improving grind quality.. I have recently had requests from other members for a bush for their 0480s as well, having said this I have machined some up, mailing theirs out and are making a one time offer of free bushs for the first dozen callers, because thats all I made. They are quite tricky to machine due to their size. This is a one time offer for the next (eight now) emailers, all fitting instructions are included in previous posts within this thread...

    Ray.

  28. #78
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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by Ray C link=1183436456/75#76 date=1196548267
    By the way in one of my previous posts I referred to a timber bush I machined to fit where the useless rubber seal fits therefore vastly improving the lateral stability of the burr shaft and significantly improving grind quality.. I have recently had requests from other members for a bush for their 0480s as well, having said this I have machined some up, mailing theirs out and are making a one time offer of free bushs for the first dozen callers, because thats all I made. They are quite tricky to machine due to their size. This is a one time offer for the next (eight now) emailers, all fitting instructions are included in previous posts within this thread...

    Ray.
    May the coffee bean god smile upon you efforts and reward you, in ways yet to be imagined.

    Note: Family rates, so it may only be a life of clean beans... No rocks, glass and other nasties.

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    Re: How to fix those dreaded em0480 problems for g

    OK - So Ive talked to Damian Court from Sunbeam and the "Shim kit" that Ive talked about above is simply a small washer (shim) that sits directly underneath the bottom burr. They are stainless I think.

    The problem where the machine grinds finer and finer can be resolved by adding another shim underneath the bottom burr. Damian says this problem doesnt occur after the initial drop off, and seems to be a "wearing in" type issue. Id be interested to see if anyones had any experience of a home-made shim who are still experiencing a drop off.

    Damian is more than happy to post out a washer (or 2), as he has already done for me. He said that each washer brings up the machine about 6-7 points. You can contact him on email - dcourt@sunbeam.com.au

    Im also seeing if Ray can send Damian one of his wooden bushs and see if Damian can get the Sunbeam technicians on the case to get them (maybe in nylon) incorporated into new machines (and so we can get one in the mail too!). Will see how that goes in the near future.

    Cheers,
    Andy

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    Re: How to fix those dreaded em0480 problems for g

    I gotta Hand it to Damien, he really does listen and for a Marketing guy, hes quite proficient on the Coffee Side. Lets hope that he can get through to the Techs and look at the bush issue. I think I need the shims now - took over 1 year of use before it started to "wear" in...

  31. #81
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    Re: How to fix those dreaded em0480 problems for g

    I want to thank Ray for posting me a bush.
    I got both pieces today in the mail.

    (Must have been the same postie that handled some of Dennis cups.)

  32. #82
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    Re: How to fix those dreaded em0480 problems for g

    Thanks Ray for the bush. Arrived yesterday. Will now get onto Sunbeam.
    Well done Snobbers. ;) :)

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    Re: How to fix those dreaded em0480 problems for g

    Hmm maybe another day or two for brissy:)
    Thanks Ray!:)

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    Re: How to fix those dreaded em0480 problems for g

    Yep - Im holding my breath for mine today too!!

    So hopefully Ill have shims from Damien, and a timber bush from Ray to fit over the weekend!!

    My grinder is about to get a whole lot better!

  35. #85
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    Re: How to fix those dreaded em0480 problems for g

    First time poster (almost), long time lurker.

    This thread is gold! Thanks to all of the posters with their useful advice.

    I am having the same problems it seems as mentioned by many of the posters in this thread with the EM0480, but after reading through this thread Im now confident that my grinder will rise from the ashes and be reborn. I started on a setting of 12 and am now down to 2 so was almost ready to toss it in the bin.

    Anyway, Damien from Sunbeam is every bit as helpful as mentioned by Andy so Ive asked him to send me out a "Shim Kit" so Ill see how that goes. I did mention to him that the initial "wearing in" phase hadnt really ended but he assured me that this "Shim Kit" will fix the problem.


  36. #86
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    Re: How to fix those dreaded em0480 problems for g

    I have gotten it today!:) Ill do the mod soonish

    Thanks!!

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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by Thundergod link=1183436456/75#80 date=1196840583
    I want to thank Ray for posting me a bush.
    I got both pieces today in the mail.

    (Must have been the same postie that handled some of Dennis cups.)
    Im really sorry mate I would have packed them better if I had time, I can send you another one if you like, although they sometimes split when fitting anyway and not detracting from its performance due to the fact of being cradled quite well inside the machine casting... Let me know if you want one, I ended up doing a few extra while I was at it......... Ray

  38. #88
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    Re: How to fix those dreaded em0480 problems for g

    Thats OK Ray.
    Save the extras for someone else.
    I was going to try it anyway, and now that youve said they sometimes split on fitting I feel better about its chances of still doing the job.

  39. #89
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    Re: How to fix those dreaded em0480 problems for g

    Just finished doing the mod:)
    Going to go make a cup now. Theres a lot of coffee stuck in the chute!!

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    Re: How to fix those dreaded em0480 problems for g

    Sounds like an oily bean ground very finely to me, however not completely uncommon to have grinds stuck in the "sweeping" area either, alas another down side to the 0480.....

    Ray.

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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by Coffee Kid link=1183436456/75#88 date=1197077646
    Just finished doing the mod:)
    Going to go make a cup now. Theres a lot of coffee stuck in the chute!!
    So how long did it take you... and did you notice any significant difference? Mine is still OK, but it does need a little rework... but wife says to leave a working system alone... She has seen me before when I get excited :-)

    I got the guys at work to try to copy the wooden one... They commented that it was a bit tough trying to figure the exact size from the one I gave them... but made a few any way.

    If Ray C has the exact measurements, I have been told the guys will make me up a few in a true bush material. These guys do medical instruments and they said they had some leftover material that would suit the application.

    UPDATE: Bit the bullet.

    Item one: the rubber seal that is being replaced is there just to keep out coffee dust. Root cause in the accumulation of slop in all the bearing and mounting components (Cost factor).

    Thus a tighter replacement is attempting to compensate for the play etc.

    Mine however is interesting as the slop is about the same with the Sunbeam seal or Rays.

    It did however need a good clean and than can only help.

    Top of the chute was almost choked, so made up a plastic spoon that I can use to release most of the build up.


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    Re: How to fix those dreaded em0480 problems for g

    It only took 15mins or so. I now have to grind off the scale! but i dont mind that. How did you make the plastic spoon thing? pics would be good too:)

  43. #93
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    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by Coffee Kid link=1183436456/90#91 date=1197108815
    It only took 15mins or so. I now have to grind off the scale! but i dont mind that. How did you make the plastic spoon thing? pics would be good too:)
    Yea my grind is in the high 20, but I should be able to remove the extra spacers.. As far as I can tell, the bush is a little higher and thus in effect lifts the bottom burr.

    The spoon was one of the kids :-) thin handle with a small round scoop... I think from some special sherbet packet... A little heat to give the right bend and that was it...

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    Re: How to fix those dreaded em0480 problems for g

    Ive replaced mine also - however I lightly sanded the wooden bush that Ray provided as it was a little on the high side also.

    Be carefull about doing this mod with the bush lifting the bottom burr - what I found was that because the bush was a tad high, it lifted the sweeping blades. They allowed grinds to get underneath the sweep, and even in a test run, it left grinds in a thin layer under the sweep. I found it better to sand the bush down till the sweep was touching, and use a single spacer under the bottom burr (from Sunbeam).

    I will be looking at something to dig out the chute too! Its definatly got a bunch of grind left. But I suspect this is the same with all grinders?

    I got a very lovely grind, with very little clumping compared to before - Im grinding espresso at about 9 which is perfect for me.

    Ive got a bunch of good picks too, and Im thinking about combining mine with some Ray has done throughout this post to produce a step by step with photos. Takes time thou, so will have to see if that works out. Might wait to see if Sunbeam are going to do anything about the bush?

    The shots are great at the moment thou - I couldnt be happier... and so easy to do! (especially thanks to Rays genious!!)

    Thanks Ray - honestly mate - youre a superstar.

    Cheers,
    Andy

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    Re: How to fix those dreaded em0480 problems for g

    i didnt really notice the problem with mine until i read this thread...well done guys. i wish i had more time on my hands!!

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    Re: How to fix those dreaded em0480 problems for g

    Came across this thread by accident, but Im sure glad I did. Was grinding at 3 now grinding at 11. Well done Ray C.

    If anyone is in two minds in doing these mods, my advice is go for it, I doubt that youll regret it.

    As someone who managed to make a wooden bush without a lathe, if anyone at any stage would like me to post the details of how I did it, feel free to let me know and Ill type something up. Just be warned that there is a bit of fiddling about with it, and if that sort of thing isnt your cup of coffee, then give it a wide berth.

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    Re: How to fix those dreaded em0480 problems for g

    has anyone made a revised manual now? and also has anyone got the wooden or special bush made? ill pay a small amount for it and postage/

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    Re: How to fix those dreaded em0480 problems for g

    I just came across this thread and thought Id post my experience with this issue.

    I have had my grinder since Fathers Day last year and I now have to grind near 0 to get a decent pour. I rang Sunbeam about it and they told me they were working on the issue and sent me out a couple of washers which can be added below the burr. This has now fixed my problem.

    cheers,
    John

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    Re: How to fix those dreaded em0480 problems for g

    Thought Id just add a thumbs up for Sunbeams service. Ive been using an EM0480 with a Rancillio Sylvia for about a year. Everything had been working well. Moved house towards the end of last year and when I got around to setting up my machine and grinder again, I found that every shot I pulled was a gusher. No amount of adjustment could get me a decent pour. One quick phone call later and Sunbeam are posting me out extra spacers to raise the bottom burr and (hopefully) fix the problem. The only issue I had was that the recorded message on their special coffee service line told me that their operating hours were from 9:30 am EST and that I had called outside those hours and cut me off. I first called after 9:45, and didnt get through until after 10:30, so either they were having an off day or their recorded message was wrong. But other than that, they knew exactly what the problem was and were quite happy to send me the washer to fix it which saves me having to muck around trying to find something that will do the job myself.

  50. #100
    Senior Member
    Join Date
    Sep 2006
    Posts
    580

    Re: How to fix those dreaded em0480 problems for g

    Quote Originally Posted by gaggiaboy link=1183436456/90#96 date=1198929947
    has anyone made a revised manual now? and also has anyone got the wooden or special bush made? ill pay a small amount for it and postage/
    Mate, this thread is still going, I am amazed to say the least, I may have a lonely bush left over from the last batch I made, just say the word and Ill have a look for it.......... All the best, Ray.........

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