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Thread: Breville BCG800 Smart Grinder

  1. #51
    brett230873
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 6C4E49494A46414A655A4144464A2F0 link=1288871951/45#45 date=1290723372
    Breville Smart @ 200 (found online to so 100 off rrp)

    Will this breville grind good enough for espresso on a HX like the oscar?
    If not purchased from a sponsor than we cant really answer that here on this forum. The experts at Cuppacoffee has said above that they have choked a serious comercial machine with their model/version. The one you have a price for needs to be guaranteed by that seller so if you can get sponsor level guarantees at those prices youd be doing remarkably well.

    I am looking at the Breville for a friend due to its small footprint and great potential but cant find anyone with one on a bench in BrisVegas yet. That is possibly the best way to make the decision.... play with them... so to speak. ;D

  2. #52
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 3E2E3928286E6F6C646B6F5C0 link=1288871951/46#46 date=1290731427
    I am looking at the Breville for a friend due to its small footprint and great potential but cant find anyone with one on a bench in BrisVegas yet. *
    I had a look at the parts breakdown and it was interesting..

    Some of the breville units did not allow both burrs to be changed... ie. the bottom one is part of the housing etc.

    This unit has both burrs as parts and the drawings show a nut etc. *On closer inspection the burr module appears to be the same as the EM8910 auto...

    No electronic boards listed as a replacement but the unit comes with a 12month REPLACEMENT warranty.

    Only ONE authorised agent in Qld for the top end Breville Grinders and Machines and he has yet to see one of the smart grinders as yet *;) *Was also interested in the fact that it is focused on the broader Coffee market ie. 50 - 54 and 58 group machines. *Maybe they are going to expand their manual range and compete with the EM6910 ???

    His comment was that they (Breville) are usually of a solid build but it is the electronics in the coffee machines that fail (poor soldering and not always quality components / water ingress etc - china). Most of the earler Breville grinders fail over time, with bearing slop and the housing is not a part *::)

    So depending on use etc only time will tell. *

    PS. I am on the look out one as if it is less messy, I would go for one as a step up from the Sunbeam EM0480.

  3. #53
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 06292022350A26292620222A222933470 link=1288871951/47#47 date=1290732644
    I am on the look out one as if it is less messy, I would go for one.
    There are curently very few in the wild and I understand that the stock which went to cuppacoffee and to us were amongst the first few released into the wild.

    Breville have been alerted on the dodgy bloke selling them at substantially under wholesale price. They are making enquiries as to how this stock (which is mot probably hot) has become available. Once the vendor is located, appropriate action will be taken >:( >:(

    Chris

  4. #54
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    Re: Breville BCG800 Smart Grinder

    Qantas frequent flyer = $112 plus 24,000 points OR 39,000 points.

    Quote Originally Posted by 0E3B36310519353C3C3F3F5A0 link=1288871951/48#48 date=1290733013
    Breville have been alerted on the dodgy bloke selling them at substantially under wholesale price.
    Dodgy brothers are always out for a quick buck and I for one will not be going there.

  5. #55
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    Re: Breville BCG800 Smart Grinder

    I would consider buying one if i knew it could be adjusted to grind finer once the burrs wear in, and if i knew the grind particle size was more consistent than the 0480.

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    Re: Breville BCG800 Smart Grinder

    Sent a pm to you Talk and Cuppa...

    If it turns out it is hot i will not be purchasing it no matter how tempting it is due to legal and warranty issues.... On the other hand, if Breville is ripping you sponsors off id come down hard on them - i doubt it as Ive price matched other Breville products at chain stores like good guys and there wasnt much play in them resulting in losses on sales etc...



  7. #57
    brett230873
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 677C6374792D24150 link=1288871951/50#50 date=1290734612
    I would consider buying one if i knew it could be adjusted to grind finer once the burrs wear in, and if i knew the grind particle size was more consistent than the 0480.
    This is why Ill wait till the tests are run by the sponsors before I spend my friends money. He is considering pods so I could probably reccomend he use a garlic crush as a grinder; and, with some fresh beans hell still come out ahead! AMs comments above are worth noting!

  8. #58
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 75657263632524272F2024170 link=1288871951/52#52 date=1290735636
    Quote Originally Posted by 677C6374792D24150 link=1288871951/50#50 date=1290734612
    I would consider buying one if i knew it could be adjusted to grind finer once the burrs wear in, and if i knew the grind particle size was more consistent than the 0480. *
    This is why Ill wait till the tests are run by the sponsors before I spend my friends money. *He is considering pods so I could probably reccomend he use a garlic crush as a grinder; and, with some fresh beans hell still come out ahead! *AMs comments above are worth noting!
    I am sure the sponsors will give the units a fair trial..

    Consistency, reproducibility and many others... As well as parts availability....

    However until some one has it for a substantial time and puts through plenty of beans etc We can only go on the appearance of build quality and the Sponsors findings.

    That being said.... A few more Qantas points may well see me with one ;)

  9. #59
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    Re: Breville BCG800 Smart Grinder

    After reading on the web and C.S. forum about the Breville BCG800 we bit the bullet and decided that we would buy one from Talk Coffee. We are not at all sorry that we did. In fact we are very impressed with our purchase. [smiley=thumbsup.gif]
    We have used quite a few grinders both domestic and commercial so we have an idea re grinds.
    In our domestic bliss and love for coffee we roast many kinds of beans. We own a Rocky and that has been put away as a spare now.
    The Breville fits on our low work space height coffee making area, and that is a bonus. It is a great looking unit. There is a superb instruction book and a quick start guide with it.
    It is very user friendly in its design. So easy to dis-assemble and clean. The grind is easily adjusted. We are happy that we have no clumping with the grinds.
    Our coffees so far have been much more flavourful than before.
    We realize that the Breville will probably not last as long as the Rocky but Breville have done a great job.
    Go to the Breville website to view the instruction book. The video also gives you a great idea of the tweaking that is possible.
    Thanks so much to Chris for the excellent service and safe delivery of this unit to the boonies and for the roasted beans included. :).

  10. #60
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 7D5F58585B57505B744B5055575B3E0 link=1288871951/51#51 date=1290735410
    Sent a pm to you Talk and Cuppa...

    If it turns out it is hot i will not be purchasing it no matter how tempting it is due to legal and warranty issues.... On the other hand, if Breville is ripping you sponsors off id come down hard on them...
    Some more investigation has provided the information that these grinders have not been obtained legitimately. I will leave CSers to make of that what you will.

    I suspect that they will disappear from the site concerned very rapidly and the chances of actually receiving one are pretty low.

    A big caveat emptor on this one as the deal is way too good to be true.

    Chris

  11. #61
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    Re: Breville BCG800 Smart Grinder

    Othe options might be the Isomac Granmacinino, Isomac Professionale or Rancillio Rocky (in order of price)

    You can PM me if you need pricing on these

    Regards
    Antony

  12. #62
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 604D414E435E4B44454245736F4D4A4A492C0 link=1288871951/56#56 date=1290748273
    Othe options might be the Isomac Granmacinino, Isomac Professionale or Rancillio Rocky (in order of price)

    You can PM me if you need pricing on these

    Regards
    Antony
    hmm...I fail to see how this has anything whatsoever to do with this thread nor the significantly superior performance and functionality of the actual grinder for which the thread was created :-? ::)

  13. #63
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 4A7F7275415D7178787B7B1E0 link=1288871951/57#57 date=1290749414
    hmm...I fail to see how this has anything whatsoever
    it might be in response to comment 45

  14. #64
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    Re: Breville BCG800 Smart Grinder

    hmm these seem to now be in myer and david jones (saw them at Chadstone) DJs has 15% off and myer had $15 off for every $75 spent on small appliances spewing as the breville is 299, so ends up being $255 but if it retailed for 300 ($1 more I had a laugh at an even 300) you could get it for 240 unless you can find one more appliance for like a dollar. either way seems like a good deal.

    The grinder looks heavy but is light (felt lighter than the sunbeam cafe series. Burrs looked similar to me too, but it was only a quick glance)

    It is an attractive grinder too.

  15. #65
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    Re: Breville BCG800 Smart Grinder

    Ive been waiting for that to happen :D Once it hits other places, Goodguys etc. itll be even cheaper, it will be under $200 before we know it.

    Im not sure whether to buy the first run of them anyway, wait until they work the bugs out if there are any and improve on things, if needed and now that they have done it others will as well.

  16. #66
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 59424B5A4F5942434C5E4F582A0 link=1288871951/60#60 date=1290843268
    it will be under $200 before we know it.
    Then Ill be be joining you in the queue.

    I can assure you that we cannot purchase them and anything near that price. ::)

  17. #67
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 54616C6B5F436F66666565000 link=1288871951/61#61 date=1290843741
    Quote Originally Posted by 59424B5A4F5942434C5E4F582A0 link=1288871951/60#60 date=1290843268
    it will be under $200 before we know it.
    Then Ill be be joining you in the queue.

    I can assure you that we cannot purchase them at anything near that price. ::)
    As Chris has stated, our buy price is well over $200 and when evaluating this grinder, I hesitated before making the decision to stock them. *I knew we would be competing with big, general, appliance centres who have massive stock turnover to compensate for small margins, while the best financial incentive we can offer is the inclusion of some roasted beans.

    It took a considerable amount of my time to evaluate and provide a review. *Breville have also spent a fair bit of time with us developing a relationship, and our arrangement is quite unique.

    Im happy for you if based on my review, you save some money and buy elsewhere. *Youre even welcome to come into my shop, have the grinder demonstrated, then go elsewhere to make your purchase and save some money.

    If we all do this then elsewhere will eventually be the only place we can purchase anything. Then in the not too distant future, as in supermarkets, youll be able to buy a Good Guys or Myer branded coffee grinder. *Your choice will be made for you. *Youll never have the opportunity to try before you buy, let alone have it evaluated before its deemed fit to be offered for sale.

    Thanks for taking the time to read this.

    Cheers
    Den :)

  18. #68
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    Re: Breville Smart Grinder

    lucky theres a 12 mth replacement warranty

    top burr carrier will give the same probs as the sunbeam em0480

    fine for doing one espresso but make 2 or 3 and the plastic heats up and stretches, and gives you a different grind

    fancy electronics


    lets be real it is only a domestic grinder
    and stuff all parts

    how many of these will you have to buy in the life of a rocky or k3

    enough of the sales pitch and more honesty

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    Re: Breville Smart Grinder

    Quote Originally Posted by 515E4F370 link=1289878046/4#4 date=1290896337
    lucky theres a 12 mth replacement warranty

    top burr carrier will give the same probs as the sunbeam em0480

    fine for doing one espresso but make 2 or 3 and the plastic heats up and stretches, and gives you a different grind
    They do seem similar Graham, and while you may well be right, at this stage unless youve tested it, youre making a presumption.

    Quote Originally Posted by 515E4F370 link=1289878046/4#4 date=1290896337
    fancy electronics
    And functional.

    Quote Originally Posted by 515E4F370 link=1289878046/4#4 date=1290896337
    lets be real it is only a domestic grinder
    and stuff all parts
    Yep, I wouldnt pair it with a $2-$3k coffee machine, but for the price, believe it to be one of the better entry level grinders available.

    Quote Originally Posted by 515E4F370 link=1289878046/4#4 date=1290896337
    how many of these will you have to buy in the life of a rocky or k3
    This is like posing a question like, "How many Sunbeams would you have to buy in the life of a Giotto?" Still dont think I would choose it over a K3T, but over a Rocky, yes.

    Quote Originally Posted by 515E4F370 link=1289878046/4#4 date=1290896337
    enough of the sales pitch and more honesty
    Graham, if thats directed at me, I think youre way out of line.





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    Re: Breville Smart Grinder

    As another option to consider..espresso Italia has eureka mignons on special at the moment for $399.

    If you can stretch to that , its an insanely good grinder for the coin as another option over the smart grinder. ;)

  21. #71
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    Re: Breville Smart Grinder

    got it, love it... altready have seen improvement in my coffee, getting a small amount of crema with my stovetop, just experimenting with the grind and tamp to try and get it right.

  22. #72
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    Re: Breville Smart Grinder

    Quote Originally Posted by 3A2C2929383A363F3F3C3C590 link=1289878046/5#5 date=1290902562
    I think youre way out of line.
    As someone who only days ago either had a direct dig at a relative of a sponsor or directly at a sponsor with this "... I did suspect though that I may have been a recipient due to the fact that I am the NSW agent for Has Garanti roasters. Im sure you can work out the rest." I think that perhaps people in glass houses perhaps may be in order.

    To knock anyone who dares speak about possible negatives of product as they see it especially someone who has been around a wide range machines for a long while is actually out of order. To often discussions are skewed about how wonderful and awesome product X here is and any negative comments about these products is shut down rather than discussed politely.

    Based on previous appliance items from Sunbean or Breville or similar the proof of the product living up to to the marketing spin and hype from the companies will be borne out over time. Scepticism is I believe very valid.

    My flame proof jump suit is on and ready so feel free but time for some fair comments on both the good and the bad to be allowed and some manners between sponsors or take it private. Yes I am a fairly Pd off reader as it is happening to often.

  23. #73
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    Re: Breville Smart Grinder

    Interesting comments bf.

    We sell the grinder too and I also think it out hits all other appliances and is just as functional as the vario. As a first grinder, Sunbeam et al are no longer in the race and will need to play catch up pronto or sales will fall off to nothing.

    I have no doubt whatsoever that a K3T will be around for a long time after the demise of the Breville but I too would choose the Breville in preference to a Rocky a Vario or any of the other grinders under $500- even if the Breville was sold at the same buck as the Rocky. I was using a K3T as a second grinder at home (decaf, press etc.) and I have taken a Breville home instead. I am delighted with the performance of the grinder. As for a Sunbeam, not even at $50.

    Its great to have opinions and CS thrives on opinion. The real facts come from actually seeing and using these grinders and you are invited bring some known beans and come and have a play with our demo to come to an informed opinion. This offer is open to all CSers.

    Sadly, I dont see a big future for the grinder in any of the CS sponsor businesses as we dont have a marketing budget which allows us to sell stock at a loss, so they will most likely end up with the appliance sellers and buyers will most likely flock to save a few bucks. :(


    Chris

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    Re: Breville Smart Grinder

    BF, I think it reasonable to believe that Grahams earlier remark was directed at me. I interpreted it to insinuate I have been dishonest.

    The remark was made in public. I responded publicly, and would do the same again.

    You can take off your flame proof jump suit now.




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    Re: Breville Smart Grinder

    If your looking for a decent grinder to pair with Silvia, you can get a Sunbeam em0480 for under $150.

    I own a Silvia and use this grinder.

    I bought a Rocky and sold it days later. *Better than the em0480 but does not represent good value at $400+ when compared to other grinders.

    I will purchase a K3T when I can afford it but the em0480 is hard to beat on bang for buck, considering it is UNDER $150 BRAND NEW with a warranty.

    The Breville Smart Grinder is getting good reviews, would be better than em0480, but is more than twice the price. The K3T would be better than the Breville, but more expensive. . . *

  26. #76
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    Re: Breville Smart Grinder

    ryjodal Ive owned the Sunbeam grinder and while I agree its good value at that price-point you also have to consider how long it will last.

    The new Breville is also subject to the same comparison over time and $/year cost might declare a winner.

    But included in the cost are also things like how easy to clean, how consistent a grind, how easy to adjust etc, etc, etc.

    Each person weighs up their own needs and wants regarding features and cost and makes up their own mind.

    In my case I decided quite quickly that the Sunbeam was too noisy, messy and difficult to clean so I replaced it with a 2nd hand Gaggia MDF.

    Ive since sold the Sunbeam to a friend who was starting out and couldnt afford much; it will do him for now.

    I hope to pop in to cuppacoffee for a demo so I can comment on the Breville from some experience.


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    Re: Breville Smart Grinder

    Quote Originally Posted by 5F637E656F6E796C646F0B0 link=1289878046/12#12 date=1290940509
    ryjodal Ive owned the Sunbeam grinder and while I agree its good value at that price-point you also have to consider how long it will last.

    The new Breville is also subject to the same comparison over time and $/year cost might declare a winner.

    But included in the cost are also things like how easy to clean, how consistent a grind, how easy to adjust etc, etc, etc.

    Each person weighs up their own needs and wants regarding features and cost and makes up their own mind.

    In my case I decided quite quickly that the Sunbeam was too noisy, messy and difficult to clean so I replaced it with a 2nd hand Gaggia MDF.

    Ive since sold the Sunbeam to a friend who was starting out and couldnt afford much; it will do him for now.

    I hope to pop in to cuppacoffee for a demo so I can comment on the Breville from some experience.
    I agree completely.

    The Rocky has a reputation for build quality and durability. If this is your priority in a grinder then it is probably a good choice. All things considered it is a better grinder than a em0480 hands down.

    But it comes at a price. And it seems a few people are now considering other options that may present better value.

    I am one of many who are waiting to see how the Breville Smart Grinder will perform/last given the test of time, as I currently am using a time tested noisy messy em0480.

  28. #78
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    Re: Breville Smart Grinder

    I just bought a Breville Smart Grinder today and look forward to trying it out soon. Just have to wait till the 25th :)

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    Re: Breville BCG800 Smart Grinder

    I started this thread on behalf of my son in Melbourne and I get the impression that at the moment it appears not to be grinding fine enough; *is there a sponsor in the Melbourne area that he my be able to go to *for some technical information. *:-/

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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 4D6674616A66424057030 link=1288871951/63#63 date=1291200828
    I started this thread on behalf of my son in Melbourne and I get the impression that at the moment it appears not to be grinding fine enough; *is there a sponsor in the Melbourne area that he my be able to go to *for some technical information. *:-/
    Chris from Talk Coffee is the only Sponsor in Melbourne that sell this grinder. If your son purchased from Talk Coffee then I know that Chris provides after sales support for all the products he sells.

    If your son purchased elsewhere, then they are the people to approach.

    Failing that, he can call Breville for support - their number is printed under the grind tray.

  31. #81
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    Re: Breville BCG800 Smart Grinder

    PM Herbie. He is getting to know his BCG800 grinder at the moment and can probably tell you of his experiences along the way. We are getting a great result with our coffees. We use a variety of beans over the week. Some bought and some home roasted. (On behalf of Herbie who is out milking the cows at the moment.. the Missus. )

  32. #82
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    Re: Breville BCG800 Smart Grinder

    Looks like the grinder doesnt create as much mess as most of the others. *Is this true?
    Also, what is it like dosing straight into a 58cm portafilter? *Does a lot of the grinds end up on the bench?
    Anyone using this grinder with a Silvia?
    Thanks,
    Dave.

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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 1236373C2B382D362B590 link=1288871951/66#66 date=1291249556
    Looks like the grinder doesnt create as much mess as most of the others. *Is this true?
    Also, what is it like dosing straight into a 58cm portafilter? *Does a lot of the grinds end up on the bench?
    Anyone using this grinder with a Silvia?
    Thanks,
    Dave.
    The Grinder is extremely clean. I dosed into a 58mm portafilter & it left just a pinch of stray grounds on the removable tray (easy clean up). Youre more likely to end up with grinds on your bench if you tap to settle. My Mazzer Mini doser throws grinds everywhere. The breville is definitely more spouse friendly in this regard.

    For what its worth, the grinder is living on my desk at work as my pour-over grinder. Not an environment Id want coffee grounds everywhere. Id never consider my mazzer living in the same spot.

  34. #84
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    Re: Breville BCG800 Smart Grinder

    We will drink lots of coffee to that statement by dsgfh also. Very clean.
    Herbie [smiley=thumbsup.gif]

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    Re: Breville BCG800 Smart Grinder

    Hi, Im Phil McKnight, Brevilles coffee specialist. Ive been following this thread since it started (among others!). Im posting here mainly in response to NewbieACTs post regarding his sons grinder not grinding fine enough. We have an extensive QC process during production, but from time to time things can get missed. We have developed a "shim kit" to fix problems such as this. Its very simple to install, you just need to remove the top burr, as you would for cleaning, then using a shifter or socket, remove the LEFT HAND thread acorn nut, remove the bottom burr, drop the 3 shims over the motor drive shaft & re-install the burrs in the reverse order of removal. These shim kits will be available in the future through our customer service centre so as baristas who have grinders, that after time, due to wear, no longer grind fine enough have a solution. Ill post here when these kits are being stocked. Meantime, if anyone out there has a BCG800 that they dont think grinds fine enough, drop me an email with your details & well pop a shim kit & instructions in the post.

    Any other comments/questions welcome via posts here or email direct.

    Cheers, Phil

    phil.mcknight at breville dot com dot au

  36. #86
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 37393134333D322E2A5A0 link=1288871951/69#69 date=1291326579
    Hi, Im Phil McKnight, Brevilles coffee specialist. Ive been following this thread since it started (among others!). Im posting here mainly in response to NewbieACTs post regarding his sons grinder not grinding fine enough. We have an extensive QC process during production, but from time to time things can get missed. We have developed a "shim kit" to fix problems such as this. Its very simple to install, you just need to remove the top burr, as you would for cleaning, then using a shifter or socket, remove the LEFT HAND thread acorn nut, remove the bottom burr, drop the 3 shims over the motor drive shaft & re-install the burrs in the reverse order of removal. These shim kits will be available in the future through our customer service centre so as baristas who have grinders, that after time, due to wear, no longer grind fine enough have a solution. Ill post here when these kits are being stocked. Meantime, if anyone out there has a BCG800 that they dont think grinds fine enough, drop me an email with your details & well pop a shim kit & instructions in the post.

    Any other comments/questions welcome via posts here or email direct.

    Cheers, Phil

    [edit] e-mail removed [/edit]

    Great to see a manufacturer following and posting.

    Interesting with the shim as Sunbeam did the same thing and it did resolve the issues.

    As your profile has you e-mail, I would not put in in the post as bots and other scammers may capture it.

    PS. It will be great to have your *comments on any number of things as time goes on. *A true value added service.

  37. #87
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    Re: Breville BCG800 Smart Grinder

    Interesting post about the shim kit. Would this also fit the bcg450? I realise it is probably a different motor, but perhaps the shaft and mount are compatible. Mine is already modified and warranty voided, but others may be interested in getting a fine grind while keeping warranty.

  38. #88
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    Re: Breville BCG800 Smart Grinder

    BCG450 Retro-fit: Ill strip one down & see whats involved & post the outcome.

    Cheers, Phil

  39. #89
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    Re: Breville BCG800 Smart Grinder

    mod edit post removed. Please read and abide by site sales and posting policy >:(

  40. #90
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 4B454D484F414E5256260 link=1288871951/69#69 date=1291326579
    We have an extensive QC process during production, but from time to time things can get missed. We have developed a "shim kit" to fix problems such as this.
    What gets missed during QC that requires the development of a shim kit?

  41. #91
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 122E3328222334212922460 link=1288871951/74#74 date=1291421587
    Quote Originally Posted by 4B454D484F414E5256260 link=1288871951/69#69 date=1291326579
    We have an extensive QC process during production, but from time to time things can get missed. We have developed a "shim kit" to fix problems such as this.
    What gets missed during QC that requires the development of a shim kit?
    QC is about meeting manufacturing specs ;D

    Quality is about continuous improvement, following customer and internal feedback ;D

    Changes - Often required after assumptions and or miss calculations as to materials or the design has not covered all bases.

    A closed loop - If the company is focused and has systems in place to manage the C.A.R. and implement 8-)


    BUT... I am only stating the obvious ;)

  42. #92
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    Re: Breville BCG800 Smart Grinder

    Stating the bleedin obvious to me AM.

    The way I see it (until Phil replies) is that to need a shim kit something was machined wrong.
    Now thats not "missed" as such.
    Unless he meant that QC missed picking up a part that did not meet specs.

    Also, in these days of automation, I would think that the machining of said part was a set and forget operation. So once the specs are set they are all machined either to spec or not.
    If you find one part not meeting specs, in all likelihood the whole machining run are all the same.

    Lets see what Phil comes back with.

  43. #93
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    Re: Breville BCG800 Smart Grinder

    What happens during production is, burr sets are sorted into groups of the same measured height, when these are being installed on the line, a digital vernier depth gauge is used to adjust the burrs to a specific depth/height relationship with respect to a set position of the grind adjustment dial. The process has proved to be very robust in delivering well adjusted units off the line, but given its mass production in China, "stuff" happens. Its not the automation that breaks down, its the human involvement in the process.............the shim kit was actually developed to allow users whose grinders are at the course end of the tolerance range, the ability to bring the burr "gap" back into spec after the burrs have worn over time with use. These will most likely be offered *free of charge through our customer service centre but Ill confirm that here and their availability. These will also be needed when a user decides the burrs are dead & need to be replaced. You know, weird pours & funky tasting coffee from your known machine/bean experience.

    Cheers, Phil

  44. #94
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    Re: Breville BCG800 Smart Grinder

    Phil, are you really from Breville or am I just dreaming that an (up till now) appliance brand is taking an interest in the after sales experience :o :)

    Reminds me of the the whirlpool forums where ISPs, retailers, importers and manufacturers are all chipping in - it makes a good community.

  45. #95
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    Re: Breville BCG800 Smart Grinder

    Agreed that its great that Phil is contributing to the discussion here. [smiley=thumbsup.gif]

    We have this grinder on demo all week and to show visitors how good it is, you can sample it toe to toe, same beans, same machine against the Kony-E ;)

    Chris

  46. #96
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    Re: Breville BCG800 Smart Grinder

    We promised to run a grind analysis and here it is.

    Its no BNZ, but then we never expected it to be. It does however confirm my earlier recommendation that the Breville Smart Grinder represents great value for the sub $500 market.

    Cheers and stay tuned for more developments. ;)




  47. #97
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    Re: Breville BCG800 Smart Grinder

    Interesting - theres less fines than the BNZ (if Im reading it right).

    Where does the "Desirable Distribution" come from? It would be nice to understand the theory.

  48. #98
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    Re: Breville BCG800 Smart Grinder

    Perhaps Im just being stupid, but what exactly is the comparison showing me?
    There is a desired distribution on the graph, but how is it determined?
    What is the y-axis? Id guess at %, but dont think that makes sense for a continuous line, only for a set of discrete points.
    Am I missing something really obvious?

  49. #99
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    Re: Breville BCG800 Smart Grinder

    @ who me:

    http://en.wikipedia.org/wiki/Probability_density_function

    :)

  50. #100
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    Re: Breville BCG800 Smart Grinder

    Quote Originally Posted by 120200130418610 link=1288871951/81#81 date=1292392978
    Interesting - theres less fines than the BNZ (if Im reading it right).

    Where does the "Desirable Distribution" come from? *It would be nice to understand the theory.
    Quote Originally Posted by 040C020A0812120E020A610 link=1288871951/82#82 date=1292393256
    Perhaps Im just being stupid, but what exactly is the comparison showing me?
    There is a desired distribution on the graph, but how is it determined?
    What is the y-axis? Id guess at %, but dont think that *makes sense for a continuous line, only for a set of discrete points.
    Am I missing something really obvious?
    I think these questions could be best answered by the appliance stores and online businesses that sell the grinder cheaper than I do (sorry, had to have a little dig), but will do my best to answer.

    Optimum coffee grind for espresso extraction requires various particle sizes. *To illustrate, imagine the flow of water passing through a bucket full of rocks compared to a bucket full of fine sand. *Mix the two together and water will pour through at a different rate.

    The "desirable distribution" in the graph was determined by research conducted by the Coffee Brewing Institute and further research from MPE Chicago.

    The Y axis is indeed %. Could have made the graph discrete points though in reality, particle sizes also fall between those points.

    And thanks to DanQ - that article is a good read.

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