Page 3 of 5 FirstFirst 1 2 3 4 5 LastLast
Results 101 to 150 of 207
Like Tree31Likes

Thread: New Breville BCG820 "Smart Grinder Pro"

  1. #101
    Junior Member
    Join Date
    Dec 2013
    Posts
    15
    Got the smart grinder pro today, won't get a chance to set it up yet. Had the 800 model prior to that (Sage aka Breville kindly agreed to swap it for me, how awesome was that!)

    I see some of you prefer 2 single shots as opposed to 1 double; why is that? Do you actually use the single basket one after the other to make 2 shots?

  2. #102
    Member
    Join Date
    Jan 2015
    Posts
    33
    Hi everyone, first time poster, long time lurker!

    Interested in some other peoples experiences with the BCG820.

    I got one with my Breville Dual Boiler 920 about 2.5 months ago. I haven't needed to adjust the burrs, I've left them on setting 6 and usually grinding with setting 8-12 on the electronic dial depending upon the bean. This has been yielding good extractions from the double basket (I haven't tried the single) of the standard 60ml in 30 seconds, I can easily dial the grind down a few numbers on the electronic scale and pull some awesome ristretto's so overall quite happy with the combo.

    Shortly after Christmas some 8 day old beans I got from a local roster (which I have been using on and off for a few months) caused the clutch to start slipping on the grinder. This happened a few times when trying to grind for a shot and then the grinder became inoperable and just made that horrible slipping clicking noise. I cleaned out the grinder and then tried again with the same beans, same issue, the grinder just wouldn't grind. Tried some Lavazza beans from a family member and they were grinding okay but the grinder would still slip/engage the clutch/make the noise every now and then - funny the same family member was using the same beans in their Saeco super auto without issue.

    Anyhoo Breville agreed to replace the grinder. Got the new one and have been using it for about two weeks now with the left over Lavazza Blue beans I got from the supermarket (yes I know but it was New years eve and I had no coffee) without any issues and surprisingly pulling nice shots. Last week I picked up some nice house blend from Axil in Hawthorn Melbourne as I was driving past, they are about 8 days old now, this morning whilst making a few shorts the new grinder made the same clutch slipping noise again twice. The new grinder has the burrs on 6 and grinding on electronic setting of 12. With the electronic setting on 8 I can choke the Dual Boiler so i'm happy that the settings are right.

    Does anyone else have this issue? Interested in your experiences... more than happy if its the grinder just 'protecting' itself, I've usually found Axils house blends very reliable so a bit confused...

    Drew

  3. #103
    Life-long Learner DesigningByCoffee's Avatar
    Join Date
    Aug 2008
    Location
    Millthorpe NSW
    Posts
    1,827
    Hi Drew and welcome
    Often supermarket beans are roasted slightly longer/darker than you'll get from a speciality roaster and are therefore much softer - while lighter roasted beans can be much harder on the grinder. I don't have much experience with the Brevile - but it sounds like it doesn't like the local speciality roasted beans - that clutch slipping sounds like a overload/rock protection device that is choking on harder beans.

    Matt
    badbudgie likes this.

  4. #104
    Junior Member
    Join Date
    Jan 2015
    Posts
    2
    New to site-- great postings. Been using the 820xl for a few weeks now with a Breville DB 920xl. I exchanged a 800xl for the Pro because I liked the variable burr adjustment and 60 dial-in settings. Ben using a burr seeing of 5 and a grind of 14 for very dark espresso beans. Bought an extra bean hopper to quickly change coffees. I like this grinder very much, but don't expect it to last more than 3-4 years.

  5. #105
    Member
    Join Date
    Jan 2015
    Posts
    33
    Hey Matt
    Interestingly another set of beans kept locking the grinder today, even the Lavazza beans from the supermarket were having issues the other day with the clutch engaging randomly. Wondering if this isn't a bad batch of grinders but will chat to Breville again.

    Time for a Compak perhaps.
    Drew

  6. #106
    Senior Member
    Join Date
    Dec 2006
    Location
    Warragul, Vic
    Posts
    438
    Quote Originally Posted by astormsau View Post
    Hey Matt
    Time for a Compak perhaps.
    Drew
    Absolutely

  7. #107
    Life-long Learner DesigningByCoffee's Avatar
    Join Date
    Aug 2008
    Location
    Millthorpe NSW
    Posts
    1,827
    Yeah, sounds like a wider issue.
    Sorry to hear it!
    Matt

  8. #108
    Junior Member
    Join Date
    Jan 2015
    Posts
    24
    G'day everyone. I've posted the below intro with machine related questions in the BES920 owners thread.

    So, about three weeks ago, I posted in the "new member" thread, saying I bought a superauto DeLonghi etc. I've since got rid of it (died as luck would have it) and I have swapped it out for a BES920 with the Breville Smart Grinder thrown in. I also bought the knock box while I was at it.

    First impressions are really positive. I can't believe I even bought a superauto in the first instance when all I wanted was great tasting coffee! I'm not getting great coffee and I actually enjoy the ritual of creating a nice cup of coffee.

    So, like most newbies to coffee etc, I have a few questions and would love some help in understanding what I am doing right and wrong with this flash machine. Please bear with me if I'm using the wrong terms for things and please, don't hesitate to correct me in that case.

    Grinder related questions:

    1. I see in previous posts that people have their grinders set quite high on the burr (5 or 6) and at about 6 on the LCD and are getting nice shots. When I had mine set to this, my shots were running through like they were water and under next to no pressure. Is it the type of beans (darker/lighter roast) allowing a good shot from these settings?

    2. I have my grinder set to 17 seconds, 1 on the LCD and 2 on the burr which is giving me about 13g of ground coffee in the single shot, single walled basket. I'm tamping quite firmly but I'm getting a nice tasting coffee from it and the puck is dry and coming out in the basket every time (33 seconds). From what I understand it's pretty much a matter of "if you're getting good espresso, don't stress too much about how you get it" but by all accounts, I have the grinder set very fine to achieve this. Again, is it the type of beans I'm using (which by the way are Coffee Snobs Espresso Wow, but are getting a bit old).

    3. The grinder has clogged twice since I changed the burr setting and has been a mission to unclog both times. To unclog it, my understanding is that you need to get the upper burr out but you can't get it out while there are still beans etc under it. How are others clearing obstructions?

    Thanks in advance for your patience and help. I'm looking forward to becoming a part of the group and feeding my growing addiction!

    Tai
    Last edited by Milooper; 28th January 2015 at 04:41 PM. Reason: Machine related questions moved to BES920 owners thread.

  9. #109
    Senior Member level3ninja's Avatar
    Join Date
    Nov 2013
    Location
    Casula, NSW
    Posts
    281
    Quote Originally Posted by Milooper View Post
    1. I see in previous posts that people have their grinders set quite high on the burr (5 or 6) and at about 6 on the LCD and are getting nice shots. When I had mine set to this, my shots were running through like they were water and under next to no pressure. Is it the type of beans (darker/lighter roast) allowing a good shot from these settings?
    The bean, the roast, the age of the bean, the humidity and amount of beans in the hopper will all combine to give you a different grind size requirement. Not to mention anything on the machine side of things (tamping, pre-infusion, etc.) Unfortunately due to this comparing your numbers with someone else won't be helpful unless you have the exact same beans roasted on the same day, and even then it will be a bit different.

    Quote Originally Posted by Milooper View Post
    2. I have my grinder set to 17 seconds, 1 on the LCD and 2 on the burr which is giving me about 13g of ground coffee in the single shot, single walled basket. I'm tamping quite firmly but I'm getting a nice tasting coffee from it and the puck is dry and coming out in the basket every time (33 seconds). From what I understand it's pretty much a matter of "if you're getting good espresso, don't stress too much about how you get it" but by all accounts, I have the grinder set very fine to achieve this. Again, is it the type of beans I'm using (which by the way are Coffee Snobs Espresso Wow, but are getting a bit old).
    As the beans age they will need to be ground finer and finer to get the same results in terms of shot time etc. How old are we talking?

    Quote Originally Posted by Milooper View Post
    3. The grinder has clogged twice since I changed the burr setting and has been a mission to unclog both times. To unclog it, my understanding is that you need to get the upper burr out but you can't get it out while there are still beans etc under it. How are others clearing obstructions?
    My 820 has never clogged. My 800 clogged 1 or 2 times in the 2.5 years I had it. All I can remember is forcing the upper burr to the unlock position (i.e. crushing the beans under it). I can't recommend trying this.

    From the sound of it most of your problems might be the age of the beans. I know I had issues like that a couple of years ago for a while that couldn't be solved, until I got fresher beans. My understanding is that as bean age they lose their "spongeyness." So basically when you tamp fresh beans the grinds all smush into each other and fill in the gaps/reshape to fit each other. This causes the water to have to force between/through them, which extracts the oils. Older beans will form harder grinds that don't smush into each other as well and don't reshape to fit each other so much. So the water can get through much more easily and doesn't extract as much of the oils. This leads to us grinding finer to achieve a good flow rate, and can lead to problems when you have super fine and super fine grinds which are quite good at clogging grinders etc. Under normal circumstances your grinder shouldn't be clogging, so if it's happening regularly it suggests something is wrong.

  10. #110
    Junior Member
    Join Date
    Jan 2015
    Posts
    24
    As per my other questions you answered, thanks for your response level3ninja. I really appreciate it.

    The beans are 24 days old today, so pretty old. I think I'll stop stressing until I get some new beans and work with what I have. I'm going through beans like there's no tomorrow with all this experimenting!!

    Cheers,

    Tai

  11. #111
    Member
    Join Date
    Jan 2015
    Posts
    33
    Ive had 2 BCG820 smart grinders and a Dual boiler 920.
    Neither of them has needed a burr adjustment from the standard setting of 6 out of the box. Usually grinding anything from 4 days old to supermarket Lavazza beans on a setting of 8-14 on the dial with no issues. I can easily choke the dual boiler (and see the guage go to 10.5-11 where the OPV kicks in) on a grind of about 6.
    Drew

  12. #112
    Junior Member
    Join Date
    Jan 2015
    Posts
    24
    Thanks astormsau. My inexperience must be really showing hey!

  13. #113
    Junior Member
    Join Date
    Apr 2013
    Posts
    6
    I have a BCG820 that I acquired this week as a warranty replacement for my failed 23 month old BCG800 - see post on BCG800 thread.

    As I said in that other post, credit where it's due to Breville customer support for quick and responsive service.

    I started with the out-of-the-box burr adjustment (6 from memory). Have now ended up at the finest burr setting AND the finest grind setting on the digital display, and it's still not fine enough. I can't achieve any more than 15 second pours from my Silvia - whereas my BCG800 with the shim kit fitted could easily choke the Silvia.

    The other thing is that the BCG820 sounds like it is really labouring at the finest setting (perhaps understandable) - more so than the BCG800. I can't see the motor or gears lasting even as long as they did in my last grinder if it has to work that hard.

    Does anyone know (including any Breville people who might be reading this....) if it's possible or advisable to fit a shim kit to the BCG820 ??

  14. #114
    Junior Member
    Join Date
    Nov 2014
    Posts
    7
    Quote Originally Posted by CamB View Post
    I have a BCG820 that I acquired this week as a warranty replacement for my failed 23 month old BCG800 - see post on BCG800 thread.

    As I said in that other post, credit where it's due to Breville customer support for quick and responsive service.

    I started with the out-of-the-box burr adjustment (6 from memory). Have now ended up at the finest burr setting AND the finest grind setting on the digital display, and it's still not fine enough. I can't achieve any more than 15 second pours from my Silvia - whereas my BCG800 with the shim kit fitted could easily choke the Silvia.

    The other thing is that the BCG820 sounds like it is really labouring at the finest setting (perhaps understandable) - more so than the BCG800. I can't see the motor or gears lasting even as long as they did in my last grinder if it has to work that hard.

    Does anyone know (including any Breville people who might be reading this....) if it's possible or advisable to fit a shim kit to the BCG820 ??
    I'm actually finding something similar with my Gaggia Classic. I'm struggling to choke the machine no matter what grind setting I'm using even with the burs set to 1.

  15. #115
    Junior Member
    Join Date
    Oct 2014
    Posts
    1
    Hi All,

    Following on from bokka's post, I was hoping if someone can give me some ideas on the various settings on the BCG820 (time, shot number and grind setting) to work with my Gaggia Classic.

    I am using a Rancilio single wall double basket (40-100-102) but I have been struggling to get the correct dose from my grinder. I noticed that there are lots of posts where people have referred to the dosage by grams - I don't have a coffee scale and have no way of correlating the grams of coffee dosed by the grinder relative to the time/shot number/grind setting on the BCG820. I am still trialling the various settings on the grinder (at the expense of a lot of coffee beans!) but invariably after tamping, the basket is too full and I can't even engage and lock in the portafilter into the group head on the Gaggia. I have not changed the factory burr settings on the grinder and use freshly roasted beans.

    Can anyone share their experience with the settings on the BCG820 (by time/shot number/grind settings) to get a decent espresso shot with a Gaggia Classic with the new Rancilio double basket?

    Cheers!

  16. #116
    Junior Member
    Join Date
    Apr 2013
    Posts
    6
    Update to my last post -

    It seems that it was my particular BCG820 which was at fault.

    At around the time of my last post, I contacted Kat Brazier from Breville to ask about a shim kit, and she arranged for someone Breville customer service to contact me. They said that they wanted to get my BCG820 back so they could examine it, and arranged for another one to be sent to me.

    I received the new one on Friday, and from the first grind it was apparent that there was definitely something wrong with the first one. The new one is performing as I would hope and expect.

    I was not optimistic that the new one would be any different - so when I received it, I adjusted the top burr setting even before I did the first grind. I dropped it down from 6 to 3, and I set the grind size setting on the digital display to 8. Then I ground the first shot - and it just about choked my Siliva. So I backed the top burr setting off to 4, and that still seemed excessive, so I have now adjusted it back to 6 - which is the setting it comes with out of the box. There is ample room left for adjustment - and I would never expect to go anywhere near the finest settings.

    I think someone else in this forum has said that their BCG820 worked fine straight out of the box with the standard top burr setting of 6 - and that is essentially my experience.



    Even at a setting of 6 on the top burr and with the grind size kept at 8 on the digital display, the espresso grind is as fine as it needs to be - and the flavour extraction is as good as you could expect. Much, much better than the first BCG820 I had.


    In addition, the new one doesn't sound like it is working anywhere near as hard as the first one. The first one sounded as if it was labouring, and I was not optimistic that the gears or motor would last long. The new one sounds as if it is easily handling the work - whilst at the same time producing a finer grind.

    The earlier failure of my BCG800 and the problems with the first BCG820 have together been a major inconvenience - but so far I'm very happy with the performance of the second BCG820.

    Again, credit where it's due to Breville customer service. Ideally, their products shouldn't be failing in the first place - but at least they are quick to rectify problems. And given how they have taken my first BCG820 back to examine it, they are obviously trying to improve.
    badbudgie likes this.

  17. #117
    Junior Member
    Join Date
    Feb 2015
    Posts
    2
    My first post and just bought my a BCG820. Thing is so expensive where I'm from, compared to how much you get it in Australia. Almost double. Been reading the BCG 800 thread and almost bought the 800 not knowing that the 820 has been released. Good thing I called the local distributor before I pulled the trigger. In any case, just to make sure to get a finer grind for Espresso, I already set the burrs finer to around 4. I haven't had a chance yet to use it for Espresso, but did use it for my drip this morning and found it to be finer than usual. (Used to own a cheap Krups "burr" grinder). Can any of the 820 owners share their usual settings for Espresso and Drip? After reading this forum, I will probably try to put the burr setting back to as it came out of the factory that way.

    Another thing is I came from using a Ascaso mini which is a stepless grinder. The tough thing with the stepless is unless you like experimenting with so much beans, its pretty tough to get right and pretty impossible to shift from drip to espresso. Are the steps between settings sufficient to get a proper grind size in with the 820?

    Hope to get your inputs.

  18. #118
    Junior Member
    Join Date
    Feb 2015
    Posts
    2
    So ill just answer my own questions as a guide to whomever may need it.

    So far, am happy with the grinder. Best thing about it is that its so tidy. As mentioned in my earlier post, I used to have separate grinders for drip and espresso requirements. Now I decluttered my counter with only one machine which also creates much less mess in terms of grind. All the grinds just shoot perfectly into the grounds container for drip and into my portafilter for espresso. and the very few grounds that sometimes go astray just fall on the removable drip tray. My ascaso would normally have grounds coming out after grinding and my krups when I remove the container for cleaning. There is also hardly any need to purge out any grounds in between setting or bean changes so saves you a lot in beans.

    I'm also now able to change in between settings easily from different grind types and still get consistent shots.

    A stepless grinder may perform better for people who have the patience to experiment in dialling their shots and have a few cups a day, but for me, who just pulls 1 or 2 shots a day and also loves dabbling in drip, pour over and cold brew, using this machine is a joy and well worth the money.

    Btw, no problems with fineness. I reverted back to 6 on the burr settings and am getting 25-30 second shots on number 7 fineness using an espro tamper. So I still have lots of room if I need to gp finer.

  19. #119
    Junior Member
    Join Date
    Jan 2015
    Posts
    21
    I've had the new BCG820 for a couple of months now. Ground 2-3 coffees a day, every day and it performs well. A one click adjustment has proven to create approx 2-3 secs of change shot time. If I've gone too fine and caused bitterness, one click coarser usually solves the problem. Just wondering whether it is possible to remove the lower burr to aid in cleaning out underneath? Or is this an impossibility for a 'kitchen appliance' type grinder? Cleaning could be worse, but it would be nice to be able to get every old grind out once in a while...
    Regards,
    Ben

  20. #120
    Senior Member artman's Avatar
    Join Date
    Jun 2006
    Posts
    1,930
    You should be able to remove the nut and then the lower burr. Note left hand thread. Put on a socket and bar and give it a quick tap to crack it loose. Be careful of any washers (shims) on the shaft or stuck in the burr recess so you don't loose then. The 820 may not have these as the top burr is adjustable for height.

    Cheers
    bentkalec likes this.

  21. #121
    Junior Member
    Join Date
    Jan 2015
    Posts
    21
    Thanks for the advice. I can clean it out fairly well but I'd love to really open it up for a good clean sometime.
    Thanks,
    Ben

  22. #122
    Junior Member
    Join Date
    Feb 2015
    Posts
    9
    Just FYI, Myer currently selling the BCG220 for $199
    Last edited by hawkep; 2nd April 2015 at 02:15 PM. Reason: edit price

  23. #123
    Junior Member
    Join Date
    Jan 2015
    Posts
    21
    Hoping for some advice...

    After picking up a V3 Silvia and K3 touch my Smart Grinder Pro was basically benched. I decided to try it out for decaf duty as I could easily choke my old 800es with this grinder. Now with decaf or regular, the best I can get is a semi sour 25sec pour from Silvia. If I try to adjust the burr assembly anywhere below '6' and set the digital display on '1' the grinder is screaming and starting to burn and smell.

    Do many out there have these issues pairing the Smart Grinder Pro with a Sivia? It is obviously no comparison for the Compak, but I figured it would suffice? And do the Breville grinders have some safety to prevent touching of the burrs? Because these fine settings now are really causing the grinder motor to slow down and this can't be good for it! Any feedback is appreciated.
    Regards,
    Ben

  24. #124
    Senior Member artman's Avatar
    Join Date
    Jun 2006
    Posts
    1,930
    The non pro doesn't have any stops to prevent you making the burrs touch. Strange that it was ok before and not now? Something seems odd.

    Are the burrs seated ok? Can you get a decent pour with the same beans as the k3 (eliminate any variables). Does the ground coffee feel the same fineness between your fingers from both grinders.

    Cheers

  25. #125
    Junior Member
    Join Date
    Jan 2015
    Posts
    21
    Hi artman,
    Yes the burrs appear to be seated fine. Top burr seems to lock in as it should. Same beans, same methods between this and the K3. Only thing that has changed is moving over to the Silvia. However, the SG never stank after grinding and now it does. Should I be able to drop the burr adjustment to its lowest setting and wind the knob down to '1' and NOT have the burrs touch? With the top burr set to 6 (as it came to me) and the digital display at 1, it sounds to me like a bit of metal on metal now... Might be a return job. Should something like the SGP be able to nearly choke up Silvia?
    Thanks,
    Ben

  26. #126
    Senior Member artman's Avatar
    Join Date
    Jun 2006
    Posts
    1,930
    Are you hearing the touching sound with beans in? Whilst grinding, the beans will push the burrs apart and you shouldn't hear any touching (which you might if empty).

    The SG should be able to choke any machine.

    Strange you are getting funky smells? Do you get them if you just run the grinder with the burrs further apart (ie no load condition)? Perhaps by coincidence it is now faulty?

    Cheers

  27. #127
    Junior Member
    Join Date
    Jan 2015
    Posts
    21
    Without beans I hear a high pitched scraping ripping sound (what I feel is high speed metal on metal). If I move them further apart without beans this disappears to its 'normal sound'.
    With beans in, it sound a lot more laboured now than it ever used to on its finest (factory) setting. And of course the burned out smell from the vents at the back. Might indeed be on its way out.
    Thanks for the advice, good to know it should be able to choke up most anything. Once I have it sorted I will have a nice decaf grinder fingers crossed!
    Ben

  28. #128
    Senior Member artman's Avatar
    Join Date
    Jun 2006
    Posts
    1,930
    The burning smell from the motor is definitely not good. If it's still under warranty check the conditions, you might just get a new replacement. They normally are quite a decent grinder.

    Cheers
    bentkalec likes this.

  29. #129
    Member
    Join Date
    Jun 2014
    Posts
    31
    Had a similar problem with a BCG220. I only used it on coarse settings for pourover coffee (between "filter" and "plunger") but still had a burning smell that made its way into the ground coffee.
    I spoke to Breville and they said it was definitely not normal and advised me to take it back to the retailer for a replacement/refund.
    bentkalec likes this.

  30. #130
    Junior Member
    Join Date
    Jan 2015
    Posts
    21
    Exchanged two more Smart Grinders as out of the box, both were touching burrs so heavily that you could hear the motor labouring and slowing down as you ran it on LCD setting 1. My first didn't do this initially. Have many owners experiethis? Burrs surely shouldn't touch so much to drastically reduce motor rpm even without beans. While I understand the burrs are sitting a little closer than they would with beans in them, if motor is laboured without beans surely a load like beans would stall it?

    Have many owners experienced this?

    Thanks,
    Ben

  31. #131
    Member
    Join Date
    Jan 2015
    Posts
    33
    Hi Ben
    I had three Smart Grinder 820 Pro's before upgrading to the Macap M2. I found the Smart Grinder laboured on lightly roasted beans from a few cafe's from around my area. The motor would labour and then began skipping (clicking noise). Perhaps there was a bad batch manufactured late last year/early this year.
    Drew

  32. #132
    Junior Member
    Join Date
    Apr 2015
    Posts
    1
    Hi all,

    I'm new to this forum. Just took delivery of a BCG820 and hoping for expert some advice on the best grind settings for a Bialetti Moka Express. I usually purchase my beans from a local roaster, not a supermarket. A friend has been grinding them for me. What's a good starting point for me to try? Thank you.

  33. #133
    Junior Member
    Join Date
    Apr 2015
    Posts
    4
    Hey Guys

    I just got the BES920 and BCG820, some reason no matter the grind size, it's taking about 40 seconds on manual to get a 60 ml pull on a double basket.
    I've tried grinds from 11 all the way up to 17 and it still hasn't changed much, the crema is still thin and I definitely have fresh beans (tried two different types)

    What else can I do? I feel it's my grinder, i read on another post the BCG820 you can adjust underneath the hopper/burrs area 5-1 (coarse to fine)?
    How is this different to adjusting the grind on the actual knob of the machine.
    If it will make a difference, how do i adjust the burrs 1? do i need to twist it cause I couldn't figure it out.

    EDIT: also should mention my tamp is fine (watched many videos as well/guides to confirm this) and the grind time is fine, the only variable is the grind size which im struggling to get the draw to come out like hot honey, it always comes out "weak"

    Adjusting the grind, the bar/pressure is 9-11
    Using a single wall double basket.

    Cheers

  34. #134
    Junior Member
    Join Date
    Apr 2015
    Posts
    4
    I just read I can adjust the upper burrs, if i do that will that help? I don't see much difference between 12 and 17 on the draw at all

  35. #135
    Junior Member
    Join Date
    Apr 2015
    Posts
    4

    figured it out

    Quote Originally Posted by coffeescrub View Post
    I just read I can adjust the upper burrs, if i do that will that help? I don't see much difference between 12 and 17 on the draw at all
    Hey all (heaps probably already know this but as a new owner to the grinder/coffee world this is what I've discovered)

    Just incase new owners of the smart grinder pro bcg820 and BES920 aren't getting thick elastic crema, for me I had to adjust the grinder burrs to 7.
    Massive difference, the draw is like honey now on a setting of 15 and got 60ml in 30 seconds.

    When I bought it it was set to 5 and there was no difference in the draw on two different beans on a grind of 10 to 17, setting to 7 fixed this. Seems the grinder fine settings make it way to fine (for my grinder anyway) I saw another post where the guy had to set his to 1 (FINEST) and finally got the draw he wanted.

    In summary, if you can't get the right crema, try adjust the burrs by 1 until you see some difference in the grind...

  36. #136
    Junior Member
    Join Date
    Apr 2015
    Posts
    1
    Hi.

    Just purchased the Breville Smart Grinder Pro 820. I am using it solely for cold drip. What would be the optimal settings that I should use?

    Any help would be greatly appreciated.

    Thanks

  37. #137
    Junior Member
    Join Date
    Jul 2013
    Posts
    11
    My 800 just spat the chewy. Made this weird grinding noise (trust me, it wasn't normal) and now doesn't deliver the correct dosage and grinds way to fine (coffee results in burnt disgusting goo).

    Good news is, they have a 2 year replacement warranty, so now I upgrade to a 820 for free! Yippy!

  38. #138
    Junior Member
    Join Date
    Aug 2015
    Posts
    1
    Hello all

    with out telling to much of a long story I have found that when keeping the bean hoper empty and only adding the 10g-18g i am getting no change in grind size, well thats what i am assuming whats happening.

    I had my grind size on 8 and i would get a good shot so then i would change grind setting to 16 and still produce a perfect shot this is while having a empty hoper 10g of beans only.

    So after pulling a perfect shot on grind 8 with only 10g of bean i would get a great shot, I then fill the hoper with beans and pull another shot with exactly the same setting (10g weighed after grinding) the coffee machine would completely chock up and i would have to dial it back to 14 to get a good coffee

    If i keep beans in the hoper i get full grind setting control i.e. it changes the out come of the coffee but if empty the hoper i get hardly no adjustment

    Any thought? is this normal? very confused!!

    Cheers

  39. #139
    Junior Member
    Join Date
    Sep 2015
    Posts
    1
    Hi guys I am new here but I like what I see.

    Two days ago I purchased the Breville Dual Boiler Espresso Machine with BCG820 Grinder and today after set up and experimenting to find the perfect brew the grinder locked up and the motor started slipping. I attempted to clean the burs several times and after cleaning, the machine would spin freely without beans but as soon as I add beans the grinder seemed to lock up again. After the 5th attempt to clean the machine began operating normal again.


    I would like to know if anyone else has experienced this and if you think this is a safety mechanism to save the motor or if it is possible that I have damaged the motor and will continue to get this issue?

  40. #140
    Junior Member
    Join Date
    Dec 2012
    Posts
    9
    Quote Originally Posted by bannostar View Post
    My 800 just spat the chewy. Made this weird grinding noise (trust me, it wasn't normal) and now doesn't deliver the correct dosage and grinds way to fine (coffee results in burnt disgusting goo).

    Good news is, they have a 2 year replacement warranty, so now I upgrade to a 820 for free! Yippy!
    Mine has just done exactly this, but unfortunately almost 3 years old. So now the dilemma is whether to just go the cheap option for an 820 to replace it for a couple of hundred $$ or do the major upgrade. It's supporting a EM7000 machine, and has always ground decent coffee.

  41. #141
    Junior Member
    Join Date
    May 2007
    Posts
    6
    Is anyone else having a problem with the BCG820 not grinding fine enough? Does anyone know if you can fit shims onto this model?

    I have adjusted the top burr to 1, and also down to grind size of 1 but it's not fine enough for the dual boiler using freshly home roasted beans. I've emailed Breville who replied with the very unhelpful hint of 'try using the dual wall filters'...

  42. #142
    Junior Member
    Join Date
    Nov 2014
    Posts
    7
    Quote Originally Posted by tangles View Post
    Is anyone else having a problem with the BCG820 not grinding fine enough? Does anyone know if you can fit shims onto this model?

    I have adjusted the top burr to 1, and also down to grind size of 1 but it's not fine enough for the dual boiler using freshly home roasted beans. I've emailed Breville who replied with the very unhelpful hint of 'try using the dual wall filters'...
    Hi Tangles.

    Yes I have the same problem - have had the machine for over a year now and still struggling to get what I want out of it.
    As I bought my Gaggia Classic second hand I've never been sure if its my grinder or gaggia thats the problem. I've adjusted the OPV pressure on my Gaggia and its at 9 bar, so it lends me to think its a problem with the grinder.

    On the breville I set the bur to 1 and the grind setting to 1 and still couldn't choke my machine - got about 40 ml of espresso in 25 second from 18g of ground at this setting.

    At this stage I'm thinking I need to either test the grinder with another machine, or test another grinder with my gaggia...If anyones up near Hornsby in Sydney and is willing to help out let me know.

    I've also tried going to the other way - moving the burr to 7 and the grind back to 6 or 3, and it just gushes... I'm running out of ideas how I can try and fix it.

  43. #143
    GCC
    GCC is offline
    Junior Member
    Join Date
    Jun 2011
    Posts
    28
    Just wondering if any fellow BCG 820 owners could help me out? I gave the Grinder a thorough clean yesterday, including removing the bottom burr. There are 2 washers (or to be more exact looks like 1 washer 1 shim), but I don't recall removing 2 from the top of the drive shaft. At the same time, however, I cannot see where a shim would sit underneath the burr, as it fits directly onto the bottom assembly.

    I reassembled with both on top of the shaft, but ever since the grind has gone from very fine to very coarse, so I've obviously done something wrong. Is anyone who has removed and replaced the bottom burr able to advise on where the 2 washers sit? Thanks.

  44. #144
    Senior Member gonzo89's Avatar
    Join Date
    Nov 2012
    Location
    Brisbane
    Posts
    292
    Quote Originally Posted by GCC View Post
    I cannot see where a qshim would sit underneath the burr, as it fits directly onto the bottom assembly.
    Hi there,
    The bcg820 doesn't require a shim kit like the previous model. The top burr can be repositioned in order to function like a shim. Did you realign the red dots together on the black ring when you locked it in? Try locking the red dot in the next positon (not where the red dot is but one more position clockwise). This will give you the option to go finer.

    Let us know how you go

  45. #145
    GCC
    GCC is offline
    Junior Member
    Join Date
    Jun 2011
    Posts
    28
    Thanks, I understand that no shims are required. What I really need to know is whether other BCG owners can see 2 washers sitting under the nut that locked down the lower burr. Isfso I've reassembled correctly, if not....?

  46. #146
    Junior Member
    Join Date
    Dec 2015
    Posts
    5
    How did you remove the bottom burr??? I removed the nut but still couldnt get it off!

  47. #147
    Senior Member gonzo89's Avatar
    Join Date
    Nov 2012
    Location
    Brisbane
    Posts
    292
    In that case I'm sorry as I don't have one to look at in front of me. I hope one of the daily bcg820 users on the forum can assist you with that. Best of luck

  48. #148
    Junior Member
    Join Date
    May 2016
    Posts
    2

    Settings

    Quote Originally Posted by rotalution View Post
    the feature circled in red was not on BCG800 right ? If is the case, I think it is for fixing the requirement of shim adjustments. Anyway I just bought my grinder and 920, didnt realize I have a different model until I read the manual. I thought I needed shim kit since the pull was like 200ml (I had a laugh) on a double shot with single wall filter.

    There is an adjustment on the top burr where you turn to change the setting in the fine and coarse directions.
    From factory it was on setting "5", you can adjust it.. I adjusted my to "1" finest. The pull is "normal" now... nice crema...


    Are you able to post what settings you have on your grinder as I have been having lots a problems trying to get it right. Thanks

  49. #149
    GCC
    GCC is offline
    Junior Member
    Join Date
    Jun 2011
    Posts
    28
    Quote Originally Posted by tonyden View Post
    How did you remove the bottom burr??? I removed the nut but still couldnt get it off!
    With the nut removed it lifted straight out...

  50. #150
    GCC
    GCC is offline
    Junior Member
    Join Date
    Jun 2011
    Posts
    28
    Quote Originally Posted by ichung1979 View Post
    Are you able to post what settings you have on your grinder as I have been having lots a problems trying to get it right. Thanks
    If you remove the wire handle completely you can then turn around the inner assembly so the red dot aligns with a number. As gonzo89 said above, factory setting is 5 or 6 - if you're not grinding fine enough you can make this a lower (ie 1-4) number, or if you're too fine a higher number. Out of the box I found that the factory setting, at the finest grind settings was choking my Bezzera.

Page 3 of 5 FirstFirst 1 2 3 4 5 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •