Good to know b, I will keep an eye on my hex screw to make sure it does not start to come out. They did say they use Locktight but who knows if they skipped that particular hex screw. Perhaps to be safe I might unscrew mine and put some on myself. Thanks for sharing
so bottom right is lido? seems to be worse off than bottom left.
Originally Posted by woodhouse
love that there is finally a hand grinder sitting in such a price sweetspot between the hario and lido.
would love to hear more from the owners about how it is holding up against the lido in the cup for filter brews. i see many comments on espresso but not so much on filter?
Only top left is the Lido
Make that two. I have one the same at a few weeks old. Immediately replaced.
Ok to update on this, I got to see the offending grinder today. The issue (and perhaps with yours too Paul?) was simply that the screw attaching the handle to the upper section had become loose- a 5 minute job to work out what to do and then do it to deliver a perfect example. Perhaps a little loktite might overcome the issue for good- as you have suggested.
As a service experience it was "interesting"....
Grinder arrived full 'o coffee, sans any packaging. I had already confirmed a straight swap of brand new for the damaged one and was happy to do that, despite what was clearly a simple fix. Your word is your word. He probably would have scored a bag of browns as well for his trouble.
Owner decided he wanted a Lido and a $40 discount to score himself an upgrade. I then suggested I'd be happy to provide him with his repaired and perfectly good Handground or a brand new one. He ultimately parted up and took a Lido and I now have matching black and white to play with- as well as the browns.
I'm not so sure that either party was happy with the outcome. Perhaps the only solution was to provide a Lido for nothing and thank the owner for the privilege of being allowed to do so?
Once one convinces themselves they're being hard done by, rarely anything will change their mind, even if offered all manner of best intentions and outcomes (not to mention discounts)!! *sigh* The classic struggle of customer service. Bend over backwards for no thanks, or hold firm to be trashed on the internet.
Originally Posted by 2muchcoffeeman
So the one returned to you didn't suffer the damage that Paul's did, Chris?
Yes Al, I'm anticipating that but so be it...
Originally Posted by readeral
The returned one is now perfect...Undetectable from brand spanking
I guess I should have read this before I bought my Porlex!
I am still on the hunt for a good small electric ginder, burrs, for using in my camervan with an EM4800c
If you see a Breville BCG400 on sale for $80 or so it could be worth a look. They're easy to use and reasonably light, compact and portable. I've got 2 of them - a new one at home for soft brew and an older one at work (that I've modded to grind finer). Not quite as good as the other appliance grinders for grind quality, but ticks all your other boxes and I reckon it'd work well in a caravan. I took one of mine away at Xmas and it was great for what I wanted.
Originally Posted by rawill
I will have a hunt for one.
Can't find a photo yet.
I have a BGC 450/A.
It has just let me down, hence buying a Porlex, and perhaps resorting to a "blade spinner"!!!
I have modified this one, and it is close, but not close enough.
It is fine if I use a dual wall basket, which I don't now!
I have an EM4800 in the campervan, and use Breville single wall baskets, and also a Krupps double, which for ages I thought was a single!
Till I bought a "double" and found it was the same as I had.
Then found I could not get a single Krupps.
The coffee starts dark, but goes to "too blond" too quickly.
So more grind and tamper tinkering to make this machine work the way I want it to.
Much easier with my home set up of Em6910, EM 480.
However, I am on holiday when I am in the van, I have time to tinker around.
In the end I may have to get a better machine, an EM6910, like at the house.
And another 480 grinder but it is a bit of overkill for a campervan, too much bench space, too much to store when moving!
Oh, and found all that is wrong with the BCG 450 is a faulty on button. Should be easy to fix.
Last edited by rawill; 4th April 2017 at 05:16 AM.