Post By Andy
Post By Rockford
Post By Andy
Post By rusty888
Australia Post Express - BeanBay price changes - Nov 2019
A month ago Australia Post changed their pricing for Express Post and we shuffled to suit.
We thought that charging actual rate in BeanBay and then crediting the difference if it was packed in a smaller satchel made sense but judging by the amount of email queries we got it really doesn't. We gave it a go, it didn't work as expected and now we'll make a change.
So to save our sanity we have done it differently now.
BeanBay will charge you the following (inc GST):
500g Small - $11.00
1kg Medium - $13.00
3kg Large - $16.50
5kg Extra Large - $22.00
Australia Post would charge you (inc GST):
500g Small - $11.95
1kg Medium - $15.70
3kg Large - $19.35
5kg Extra Large - $25.50
With savings we get when shipping some items in a smaller satchel added to the site sponsor subsidy we can now offer Express Post cheaper than the post office does!
Let's see if this works better.
Maybe I'm reading this wrong, but do people really get hung up on this sort of thing?
You provide a great service, go to great lengths to source fantastic beans, roast them to perfection, get them out delivered at Amazon Prime speeds, answer every question thrown at you under the sun, run the Forum, run charity payment schemes, competitions etc, etc....Who would give a flying F about something like this, we should be happy as pigs in shite and more than happy to pay overs for postage if necessary to help a great business out. I feel embarrassed that I'm even typing this.
I'll crawl back under my rock again...
Last edited by Rockford; 1st November 2019 at 07:34 PM.
Yeah sadly there are always some that spoil the fun but thankfully the good people in the CS community outweigh the cranky.
Thanks for noticing what we do!
Andy, I feel for you. You actually canít win. But I think you already know that.
Originally Posted by Andy
I had the same decision with credit card fees. Do I charge those that use it? If so what amount, the full or half. People complain thatís itís the modern age and I should just include it in the price and those that pay by bank credit say they shouldnít have to subsidise.
Just keep doing what you do. We all are so thankful for that.