Hi all, first post:

Weve had an EM5900 for quite a while; its been good, but stopped working entirely. Makes the same kind of noise as when theres no water in the reservoir, I think a hose is broken/detached internally. No water flows through it at all.

Question is: can I fix it? I tried opening it from the front; the main front section drops down a little, but I think it needs access from the back? If so, is there a trick to opening it?