Hi Kat and welcome to CS,Originally Posted by Kat link=1213766001/0#0 date=1213766001
Sounds to me like your local has possibly botched the grind- which is so fine that its choking your machine.
Your machine will have pressurised filter baskets- many holes on one side and a single hole on the other. These baskets are designed to create a "false crema" from any old coffee- even plunger grind.
Notwithstanding damage to the machine, try a coarser grind first...
Good luck ;)