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Thread: Sunbeam cafe crema power issue

  1. #1
    Junior Member
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    Jan 2017
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    Sunbeam cafe crema power issue

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hi all,
    i got a sunbeam cafe crema 4820 model just over 2 years ago and have just started having some issues. The seals seem to be going as I have started getting some water leaking out when running it. However, a couple of days ago it wouldnít switch on. Eventually it did go on when it was plugged in, but wonít switch off. So I can just plug and unplug it to get it working. However, there is also a button for the steamer to switch from hot water to steam and that also stopped working at the same time.
    Any ideas? Itís out of warranty Iím sure, I donít want to open it up if there isnít something simple to fix, and these days it probably isnít cost feasible to fix at a repairer. Thoughts? Should I just start looking for something else? This has been fine until now by and large.

  2. #2
    Senior Member LeroyC's Avatar
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    Sep 2013
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    Woodend, New Zealand
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    2,320
    Iím sorry to say itís time for a new machine. Iíve had a couple of these and theyíre not a bad little unit for what they are, but theyíre not really very serviceable other than group parts like the seal, shower screen or filter basket. Theyíre a real PITA to open up and work on and youíd probably spend more than itís worth to get it repaired.

  3. #3
    Senior Member noidle22's Avatar
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    Mar 2012
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    Bathurst
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    The plastic water directional valve (the valve that moves when you turn the knob on the front) cracks and leaks water, very common on these machines and they will all fail in this way eventually.

    Sunbeam don't sell it as a spare part and it can't be repaired. I've rebuilt many of them with the Breville directional valve off the BES250 which is functionally the same but made of metal, it requires modification to fit. It's only something I do when I've got some spare time as it's not really cost effective.

    Your best bet is to buy another machine, don't get another 4820. My pick for a comparable machine would be the Breville BES810, Big W has them the cheapest and they're currently on sale for $225.

  4. #4
    Junior Member
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    Jan 2017
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    Behmor Brazen - $249 - Free Freight
    Thanks for the replies, guess I’m going to have to look at a replacement



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