What state are you in?Originally Posted by 51444D4D484E5555210 link=1263955742/0#0 date=1263955742
In NSW and Qld, Fair Trading will take a complaint under legislation dealing with your "Statutory Warranty".
This means that the more you pay for something the longer it is expected to last.
Its over and above the "Manufacturers Warranty" which they told you has expired.
Other states may have similar legislation.