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Thread: EM1690 Diagnosing Worn Collar

  1. #1
    Senior Member Rusty's Avatar
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    EM1690 Diagnosing Worn Collar

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight

    I must be stupid - I cant any results when I search this subject :-[

    Im getting water coming over of the top of the basket as well as through the spout. Ive checked the seal and made sure the assembly is screwed in tight. The pressure gauge is reading normal at about one oclock.

    Is this symptomatic of a worn collar?

    The unit is still under Sunbeam warranty until June then extended warranty for another four years ::)

    Any guidance would be greatly appreciated as always.





  2. #2
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    Re: EM1690 Diagnosing Worn Collar

    Hey Rusty, I have the same problem, different machine!!! See next post. Good luck with the fix.

  3. #3
    A_M
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    Re: EM1690 Diagnosing Worn Collar

    Collar and seal.... *SB may or may not cover it, too many being heavy handed and overdosing... *Call and see how you go ..

    Remember extended does not cover every thing you think it does.. Read the fine print....

    See an earler post of mine, as to how to use the search function.... It will make a big difference.. Hundreds of posts and pics as to the issue and the fix and the cause...

    Forums and I- bricks do not mix.....

  4. #4
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    Re: EM1690 Diagnosing Worn Collar

    Hi Rusty

    I have the same machine; I find this happens if I overload the basket or do not twist the group head far enough to the right. Check that you are leaving about 5mm of space at the top of your basket. Also if the grind is too fine then it will choke the pump and cause it to overflow over the basket. Does the pump stay constant or does it bounce when it reaches 1 o’clock?

    hope this helps ;)

  5. #5
    Senior Member Magic_Matt's Avatar
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    Re: EM1690 Diagnosing Worn Collar

    Quote Originally Posted by 183F393E334A0 link=1265508502/0#0 date=1265508502
    I must be stupid - I cant any results when I search this subject *:-[

    Im getting water coming over of the top of the basket as well as through the spout. *Ive checked the seal and made sure the assembly is screwed in tight. *The pressure gauge is reading normal at about one oclock.

    Is this symptomatic of a worn collar?

    The unit is still under Sunbeam warranty until June then extended warranty for another four years *::)

    Any guidance would be greatly appreciated as always.



    Could be due a new g/h seal... If that doesnt fix it a spacer under the seal will buy you time...

  6. #6
    Senior Member Rusty's Avatar
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    Re: EM1690 Diagnosing Worn Collar


    After replacing the seal and finding no improvement I sent the SB in for a new collar under warranty ;)

    Up to two weeks before it comes back :o



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