Something I was thinking about yesterday - I got asked what I thought of the EM6910 because this person had heard they were junk machines. I then thought about the people on here who have had issues and how some of them, after 1, 2, or 3 complaints to Sunbeam had finally got a working machine. It occurs to me we are seeing the end result of the LG policy re: Quality Control. LG do not bother with a QA Dept, they just make and ship. If things don't work they ship a new one. Apparently they looked at the situation and decided it is a lot cheaper to just replace ones that fail the process than it is to have an internal system - public QA staff are free and they don't have to provide office space.
What's to bet we will see a lot more of such things happening?
I wonder if their PR Depts know what effect so many people having faulty equipment has on the company reputation?