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Thread: BES900 no pressure just out of warranty

  1. #1
    Junior Member
    Join Date
    Oct 2013
    Location
    Sydney, Australia, Australia
    Posts
    1

    Angry BES900 no pressure just out of warranty

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hi guys,

    Long time lurker and I bought the BES900 when it first came out. Got my wife to buy it for father day in 2011

    Yesterday it lost pressure and reading a lot of post this seems to be a common issue for the first batch.

    Since It may be a common issue does anything think its worth asking Breville to try and fix the issue under warranty?
    Whats the chance of them honoring it since its just out but I hoping if i tell them is a known issue with the first batch
    they may honour it. Also should I request they replace the seal with a better part? Gasket I think?

    I'm taking it to Ashfield service center today any feedback greatly appreciated.

    Cheers
    Troy

  2. #2
    Senior Member
    Join Date
    Apr 2012
    Posts
    497
    Always worth a try

  3. #3
    Senior Member
    Join Date
    Sep 2012
    Posts
    274
    Remember that "Warranty" and "Statutory Warranty" (ACCC and Government enforced) are two different things.

  4. #4
    Member
    Join Date
    Jun 2012
    Posts
    65
    As discussed before under ACCC rules there is a reasonable expectation of the life of an appliance. Its a reasonable expectation that a machine of this price lasts longer then two years. I would have taken it to Breville themselves though

  5. #5
    Member
    Join Date
    Jul 2013
    Posts
    72
    Just wondering what was the outcome of this no pressure? Yesterday I face the same issue but on a bes860. I'm looking to send it to Breville in Ultimo to have a look.



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