BES900 Cleaning Cycle - Am I Doing it Wrong?
Just had the first 'clean me' message on my BES900 and did the cleaning cycle.
But I have a sense all is not right. I watched a couple of youtube vids of people cleaning their machines and water/cleaning fluid is pouring out of the portafilter - as i would have expected. But my rubber disc is solid - no hole/opening anywhere so when I did the cleaning cycle no water came thru the portafilter.
I am guessing this is not normal?
So I'm wondering if I should knock a hole in it or if I am doing something wrong?
I have attached a pic of my silicone disc which you can see is solid as well as one I googled which seems to have a perforation
Any advice would be appreciated