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Thread: Rancilio Silvia and meCoffee PID

  1. #101
    Senior Member CafeLotta's Avatar
    Join Date
    Jun 2012
    Melbourne, Vic, Aust.
    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Quote Originally Posted by matust View Post
    I don't think that's accurate. He sells a product that has proven to be unreliable and he leaves many people in the dark because he doesn't respond to their emails.
    He has tried to explain the issues with the product as per the link. The non-response to emails seems to be a case of being overwhelmed.

    Quote Originally Posted by matust View Post
    Would you recommend a MeCoffee to your friends?
    Currently, probably not. If he catches up and gets back on track I'll probably take a chance.

    He is not alone in this circumstance. The difference is he responded honestly to the issue at hand and seems to be trying to take responsibility, albeit slowly. A few years ago I spent a considerable sum on a coffee related item. Had an issue and after much analysis was told I was the problem, not the item. Eventually it turned out to be electronic. In my case I had the feeling customers were not only being used as Beta testers but also at their own expense.
    Last edited by CafeLotta; 2nd December 2018 at 04:31 PM.
    level3ninja likes this.

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