New EM7100 - Should I send back?
Last edited by Grazer; 4th July 2017 at 05:01 PM.
Definitely doesn't look right! Is the silicone group seal missing? Can you borrow a portafilter to check whether that's the problem? Also, to sanity-check - the basket is in place in this photo yeah?
Assuming yes to both, I'd be inclined to return it. As the seal wears, you'll run out of space to turn the portafilter and it'll probably start leaking or even blow off.
@Tampit is the forum expert on Sunbeam 6- and 7-series machines, he might've come across something similar.