Post By Johnford
Post By Jackster
Breville 870 Group head problem
Hello, have been prowling the boards for a while but this is my first post.
I have a Breville 870 which I love .. in fact, I have two. The first one I gave to a friend when I left on an extended overseas trip. Bad move. My friend loved the machine so much that there was no way I was going to get it back .. sometimes friendships are worth a coffee machine or two .. So I bought another one.
The problem is with the first machine.
Everything is working fine except there is nothing coming out of the group head. Instead of water coming out of where it suppose to it gets sent out the bottom vent straight into the coffee grinds tray.
I have tried descaling the group head but after the machine goes through the process the tray if full of water and the tablet left intact.
The steam wand is working fine.
I have contacted Breville but apart from being advised to send it to a agent, there is no help forthcoming.
Has anyone experienced this problem?
There is a solonoid inside machine that is faulty, or more likely got some scale in it.
You would be best by doing the vinegar descaling as a first step to try clearing the obstruction.
Instructions in your manual. Or here:
There is utube clips if you need also