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Thread: Breville BES920XL not heating up to 200 degrees

  1. #1
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    Breville BES920XL not heating up to 200 degrees

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hello all this is my first post on this really cool site. I'm hoping you all can help me with this Breville BES920XL not heating up to the required temperature of 200 degrees. I have run through the descaling process several times with the solution and that solved some other issues. Ideally I should now be able to use the machine without any issues but it never reaches the temperature for normal operation. It's noteworthy that I have opened the left descaling valve and cold water comes out of that side, whereas hot water comes out of the right boiler. If anyone has any advice, I would greatly appreciate it.

  2. #2
    Senior Member level3ninja's Avatar
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    Sounds like an issue in the brew boiler element circuit. Does it heat up at all or just stay room temperature?

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    It currently will heat up to 177 degrees, very close to where it needs to be. I've heard that the fuse could be bad but I'm not sure where that is.

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    Senior Member level3ninja's Avatar
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    If the thermal fuse is blown out won't heat at all. I suppose it's possible that once a certain heat is reached a bad connection opens with to stop it heating. Is there a leak in the brew boiler? When you say only child water comes out the left drain screw does it come out at 177 or room temperature?

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    There are no leaks anywhere at this time, and the water that comes out at the left drain screw is room temperature. I have verified this time and time again by running through the modes and letting it sit warming up for hours.

  6. #6
    Senior Member level3ninja's Avatar
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    So do you think the display reading of 177įF is inaccurate?

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    When you make coffee, the taste is what counts.

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    i have the same problem with My Oracle. On the weekend it got stuck on 70 degrees c (158 fahrenheit) and would not heat up to the 93 degrees celsius. The power light just keeps flashing and you cannot extract coffee. Tried hard reset and unplugging for an hour but no improvement. Any ideas on what the problem could be?

  9. #9
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    Bes990

    Quote Originally Posted by oracleboy View Post
    i have the same problem with My Oracle. On the weekend it got stuck on 70 degrees c (158 fahrenheit) and would not heat up to the 93 degrees celsius. The power light just keeps flashing and you cannot extract coffee. Tried hard reset and unplugging for an hour but no improvement. Any ideas on what the problem could be?

    has solved your problem, I just bought a BES990 machine on ebay, and I have the same problem

  10. #10
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    Did you find a solution ?? Same problem !

  11. #11
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    Has anyone sorted this? I’ve cleaned all the solenoids and that hasn’t fixed it.

  12. #12
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    Not Reaching Temperature

    Quote Originally Posted by Stevebryan View Post
    Has anyone sorted this? Iíve cleaned all the solenoids and that hasnít fixed it.
    We had the same problem with the temperature never going above 165F after a descale. One reason that happens is if the water doesn't get in the boiler which can happen if the valve between the water container and the machine not engaging. The common advise is to taking out the tank and reinserting to get the valve to engage correctly. That didn't work but I noticed the male part of the valve (on the machine side) was sagging instead of pointing straight out. Yeah that sounds bad but I'm not sure how else to describe!. My thinking was that the sagging male end might prevent a good connection. Yeah starting to sound even worse! We ended up emptying the coffee hopper, emptying the water, and putting the machine on its side so the male end could be straight up (i.e. gravity doesn't cause sagging). Then we inserted the empty water container and ifilled from the front. Eureka it worked!

    We've gotten are machine to work, but I don't think we have a permanent solution. I called Oracle and they said it would cost $499 to replace the valve! We bought the machine in 2015. That's crazy. I'm hoping we arrive at a better solution. I've also read notes that this can happen if the tanks are empty and the air prevents the water from coming. The solution is to let it cool and try again. I'll try that the next time I have this problem. For now I'm just going to refill the water from the front.



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