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Thread: Portafilter comes out empty

  1. #1
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    Portafilter comes out empty

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Hi guys,
    I have what I believe to be somehow a first world problem.
    I am using a BES920 with a single wall filter (double).
    Every time a run a shot, the coffee gets stuck against the shower head and the portafilter comes out empty.
    I can remove the coffee easily by hand, but it can be really hot.
    This annoys the hell out of me.
    I am grinding fine (about 5) on my Sunbeam EM480.
    Any ideas on how to solve this?
    Thanks

  2. #2
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    I Have had that problem in the past but not recently. I found that I could hook it out with the portafilter wth no heated hand. Enjoy your coffee.

  3. #3
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    Thanks I tried, but the PF seems too tight.
    On the bright side I don't need a knock box...

  4. #4
    CoffeeSnobs Owner Andy's Avatar
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    Sounds like you are dosing too high in the basket to me.

    Your coffee shouldn't doesn't need to touch the shower head to pull a good shot.
    robusto and Dalby like this.

  5. #5
    Senior Member level3ninja's Avatar
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    This generally indicates that the shower screen needs cleaning. How old is your 920? Remove the shower screen and black plastic piece behind it, put them in a small container, put a spoon of Cafetto Espresso Clean powder in, and fill with boiling water. Leave it for a while then rinse thoroughly. Remember to discard the first shot after reinstalling.

    I occasionally get shots that stick but it tends to be when I'm experimenting. I find I can use the portafilter to dislodge the puck still. Lift the portafilter up around the puck but don't pull it to the right to lock it in. Rotate the handle so that the basket tips as bit, then move the wine portafilter sideways until it hits the puck.

    How many grams are you dosing into the basket?

  6. #6
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    Hi thanks.
    I though so too, and started using the Razor,but still happens.

  7. #7
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    The machine is fairly new. About 400 coffees since new.
    I will clean it and give it a go.
    I haven measure the weight of the coffee. I will update after my morning coffee tomorrow.
    Thanks again

  8. #8
    Senior Member CafeLotta's Avatar
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    dschmeda likes this.

  9. #9
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    Quote Originally Posted by CafeLotta View Post
    Yes this pretty much covers it, as the stock Breville baskets ages with some use it will actually stop doing it altogether.

    Depending on roast you can dose anywhere bwtn 16 to 20g with the stock double.
    dschmeda likes this.

  10. #10
    Senior Member level3ninja's Avatar
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    The 900 was notorious for it, I don't remember what they did but it's hugely improved on the 920 so it's generally not a problem unless the shower screen gets dirty.

  11. #11
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    Thank you all.
    I've been away for some days as I have some things to deal.
    I use approximately 16 - 17 grams of coffee.
    I will clean the shower and let you guys know how does it go.
    cheers
    WaltzingDingo likes this.



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