Regarding the baskets, youll need to grind a little courser, fill the basket - very light tamp and fill again and tamp with body weight pressure (learning onto it as your twist the tamper). This is how I do it. If your pour is too fast, adjust the grind finer until you get the desired pour. It will take a few gos but once you find the sweet spot, youll be right.
General rule of thumb is to get the pour dropping vertically from the spouts and having a nice resisting dripping honey effect after the initial extraction starts - Liquid Gold :-) (assuming your using fresh beans of course)
Ill try get some pics tonight and post up.
The espresso gauge - dont concern yourself with it, its just not calibrated correctly. Its really just a guide. I usually pay no attention to it. My interest is in how the pour is. In fact mine is faulty, but couldnt be bothered sending the machine back to Sunbeam for the 4th time. Im just happy its still working (and working very well I might add) 3 weeks straight :-)
Agreed, the EM0480 is a awesome grinder. AndyCJ (http://coffeesnobs.com.au/YaBB.pl?num=1138058473) did the lose grind solution and I did the same - very good idea and works exceptionally well.
PS... Check if you have the blue group head seal... if not, call Sunbeam and have them send you out one. - Just in case :-)