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Thread: Illy nude espresso / Terra Keramik cappuccino cups

  1. #1
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    Illy nude espresso / Terra Keramik cappuccino cups

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Im considering importing (by air freight) a few of the following cups. *

    Terra Keramik cappuccino cups - $60.00 per cup and saucer; 4 in a set; choice of colours


    Illy nude crystal espresso cups - $55.00 per cup and saucer; 4 in a set; plain box and no can of Illy coffee!


    Prices include delivery to you by courier and are individually wrapped and insured.

    Any interest?

  2. #2
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    Re: Illy nude espresso / Terra Keramik cappuccino

    Great looking cups Dennis 8-), no doubt about it. Cant afford that sort of price these days though :(.... Besides, if I bought any more cups I know what my lovely wife would say and I prefer that peace should continue to reign in our modest abode ::).

    All the best though mate [smiley=thumbsup.gif],

    Mal.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    I like the Illy Nude set, but again the price (whilst probably worth it) is a bit steep for me. :o
    Good luck, you might get some takers. :)

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Hey Dennis,

    I hate to burst your bubble, but its cheaper to buy the TK cups direct. Im surprised that Reto didnt offer you a wholesale discount to enable you to compete with his price. Maybe this is an instance where harder bargaining is required. ;)

    Cheers,

    Luca

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by luca link=1208090570/0#3 date=1208100773
    Hey Dennis,

    I hate to burst your bubble, but its cheaper to buy the TK cups direct. *Im surprised that Reto didnt offer you a wholesale discount to enable you to compete with his price. *Maybe this is an instance where harder bargaining is required. *;)

    Cheers,

    Luca
    Cheaper? Cool! What price can you get them delivered to CSers for Luca?

  6. #6
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    Re: Illy nude espresso / Terra Keramik cappuccino

    Wow, I thought my ACFs were expensive at $15 cup and saucer!!!

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Wow, I thought my ACFs were expensive at $15 cup and saucer!!!
    Sounds a bit pricey for ACFs GM, I bought half a dozen tulips from Veneziano for $62.50.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by cuppacoffee link=1208090570/0#4 date=1208126900
    Cheaper? Cool! What price can you get them delivered to CSers for Luca?
    Not me; anyone can just go to the TK webpage and place an order. I only have one quote for shipping from Reto and heres how it works out in USD:

    $30 for shipping for 8 cups
    $33/cup
    10% discount for 4 or more of the same colour
    = $267.60 USD for eight delivered to one place
    = $289.70 AUD for eight delivered to one place
    = about $36.20 AUD per cup delivered to one place


    Thats the maths for straight out buying at retail pricing, so thats why I found your figure so :o Perhaps you price is based on old exchange rates? We have started to do significantly better recently. Were at about $0.92 at the moment according to XE (http://www.xe.com/) ;D Great time to buy TK cups!

    From memory, the $30/8 cups shipping option was sensational compared with anything else. It cost Reto something like $15 or $20 US to send me a single cup.

    If you get back in touch with Reto, Im sure that hed extend a discount to you for a relatively large purchase so that everyone would end up a winner! My gut feeling is that youd have to be able to get it down to something like $120 for a set of 4 delivered.

    Wow, I thought my ACFs were expensive at $15 cup and saucer!!!
    Sounds a bit pricey for ACFs GM, I bought half a dozen tulips from Veneziano for $62.50.
    Yeah, we worked out the price at $12.50 per cup, with 6 for the price of 5 if you buy the half dozen. $15 for a cup and saucer set sounds about right for the black ones, which are more expensive than everything else for some reason. However, there might well have been a factory price rise that I am not aware of.

    Cheers,

    Luca

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Wow Luca - I sure would like to get a deal like the one youve quoted for freight! *$30 air-freight for 8 cups? :o

    Heres an exerpt from an email directly from Terra (last week) regarding shipping - all figures US$

    "Shipping of 6 Cappuccino $72
    Shipping of 3 Espresso and 3 Cappuccino $65
    Shipping of 8 Espresso $65
    Shipping of 4 Cappuccino $62
    Shipping of 2 Cappuccino $51"

    BTW 8 cups wont fit in one box, so if freighting 8, they charge US$124.00!

    Overall though, I do agree with you regarding high cost. *I might also mention I had factored in customs duty and GST - something that may well be avoided if purchases for personal use are made directly.

    Anyway, for those interested in TKs, heres the link...

    http://terrakeramik.com/

    Anyone for Illys? ;D

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Here is what I learned the hard way about shipping from the US. *Never have your goods shipped here to Australia using UPS!!!! *

    terrakeramik use UPS!!

    The shipping costs using UPS is horrendous!!!! shall I say that again?...Horrendous!!! compared to USPS. *Do not get these two postal services confused.
    UPS=United Parcel Service (a private company)
    USPS= United States Postal Services. (Regular ol US postal service)

    I have had shipped from the US all of my jewellery making tools over a few years,. this included very heavy items such as solid steel ring mandrels, bracelet mandrels, coil cutters,. sets of coil mandrels, steel blocks, ring gauges, rolls and rolls of Sterling Silver and Gold wire,.special jewellery hammers & heaps of different pliers, as well as truck loads of beads,.cabochons, books, flamework torches, bench rests and heaps of other paraphernalia. All of these tools I bought way cheaper than I could get them here in Australia at the time, and it was still like 1/2 to 2/3 the price even when I included the cost of shipping.

    Most of my shipping was viaUSPS Global Priority bags/boxes and Id receive my parcels right to my doorstep mostly 5 working days, sometimes up to 7 working days. However my first and only experience shipping from the US via UPS was a very long and very costly one. It was for a set of 5 specialty jewellery making pliers which I could not buy at all in Australia. Unknowingly, the company shipped them via UPS, and at the time I thought wow,.. thats terribly expensive,.. and queried it with the company. I thought,..hmm will make sure to check that my parcels never get sent via UPS again. But the horror didnt end there. It took almost 4 weeks before I got a phone call from customs about my parcel. I was advised that I needed to come in and pay customs fees for processing my parcel and GST on the tools. Over $100 *:( on top of what was already a huge cost in shipping compared to the much heavier ring and bracelet mandrels I had shipped via USPS. This set of 5 pliers ended up costing me 3 times more USD than my US buddies paid. *

    I asked the customs woman why did I have to pay fees this time when I have had so many other parcels of this nature come right to my doorstep without going through customs and without attracting customs fees and GST. *She said it was because my parcel came into Australia using a private postal company UPS and all parcels via this method automatically come through customs. She said if I wanted to avoid this happening again that I should use USPS,.. regular old United States Postal Service. She did say something about US Postal Services being reputable and doing checks their end.

    So ask the merchant to ship your goods via USPS Global Priority for way cheaper shipping, no Australian customs holdup or fees,... but instead faster delivery to your door.

    Im of course not suggesting large quantities could be shipped this way,.. but for smaller amounts. Oh and there is a $ amount limit..I think you have to keep it under $1000AUD from memory,. but if youre thinking of shipping something of a reasonable value,.. it would be wise to check the current figure.

    erm,.. nearly forgot to add,..according to a tonne of US forum buddies I had at the time,..most US folk arent aware of any problem we have using UPS for shipping into Australia. For them,. shipping within the US,.. UPS is the way to go and fairly standard.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Just would like to correct Remys post:

    Terrakeramik.com ships within the United States via UPS and to Canada and Australia via USPS Priority Mail (not UPS as Remy states). We charge actual costs only (these are not prices set by Terrakeramik.com, but by the US Postal Service and are published at www.usps.com). We agree that USPS to Australia is expensive, and UPS to Australia is even more expensive (which is why we dont use them).

    The prices quoted by Luca are old prices before the USPS eliminated Economy as a shipping option to Australia. What we quoted cuppacoffee last week are the current prices for Priority Mail.

    We encourage anyone interested to consider the shipping breakpoints to reduce the shipping cost per cup.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by terrakeramik link=1208090570/0#10 date=1208185823
    Just would like to correct Remys post:

    Terrakeramik.com ships within the United States via UPS and to Canada and Australia via USPS Priority Mail (not UPS as Remy states). *
    My humble apologies for that, however your shipping information mentions UPS all over the page and there is not one reference to USPS. Went back to check just now to see why I could assume your shipping method is only UPS and I concluded that it would be easy for anyone to assume you use only UPS by reading this information.

    You may even lose a little international business by not mentioning USPS at all on that page, because at the speed in which folk go from one website to the next in their search for things,..its highly possible that they would see there is no mention of USPS shipping and move right along on to the next website without contacting you to ask if you would ship USPS (I do this myself regularly, in fact, I speed it up by doing a search for USPS on the shipping info page itself). *In my experience many US businesses have a contract?? with UPS or method/record of doing things and dont like,.. and sometimes wont change the shipping method to USPS. UPS has been a great way for them to ship, and they prefer to stick with what works for them understandably.

    It probably wouldnt hurt to include USPS to Australia in your shipping information.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by Remy link=1208090570/0#11 date=1208217867
    Quote Originally Posted by terrakeramik link=1208090570/0#10 date=1208185823
    Just would like to correct Remys post:

    Terrakeramik.com ships within the United States via UPS and to Canada and Australia via USPS Priority Mail (not UPS as Remy states). *
    My humble apologies for that, however your shipping information mentions UPS all over the page and there is not one reference to USPS. Went back to check just now to see why I could assume your shipping method is only UPS and I concluded that it would be easy for anyone to assume you use only UPS by reading this information.
    Thanks for your suggestion Remy. We thought it was clear that within the United States, we ship via UPS, and to Australia and Canada, prospective customers must contact us. We will add USPS to the international section.

    From our Customer Service page:

    What shipping options do you offer?

    Standard ground shipping: 5-7 business days via United Parcel Service (UPS) in the continental United States, slightly longer to Alaska and Hawaii.

    Express shipping: 2-3 business days via United Parcel Service (UPS) in the continental United States, slightly longer to Alaska and Hawaii.
    Can I ship my order to an international location?

    We ship within the United States and to Canada and Australia. If you are located in Canada or Australia, please contact Customer Service for more details. Currently we only accept online orders with shipping addresses in the United States. We cannot ship to addresses with post office boxes.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Hi Reto and thanks for your post here.

    Freight costs, coupled with GST and customs duty were responsible for the prices I quoted above, not to mention taking on the responsibility of ensuring customers receive their orders intact (eg. our beloved AU Post seem to take great pleasure in smashing things).

    If CSers were to compile a bulk order, is there some way we could reduce costs so that we can enjoy your cups? Im happy to act as a conduit if this is possible, and my contact details are in my profile.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by terrakeramik link=1208090570/0#12 date=1208219762
    Thanks for your suggestion Remy. We thought it was clear that within the United States, we ship via UPS, and to Australia and Canada, prospective customers must contact us. We will add USPS to the international section.

    From our Customer Service page:

    Can I ship my order to an international location?

    We ship within the United States and to Canada and Australia. If you are located in Canada or Australia, please contact Customer Service for more details. Currently we only accept online orders with shipping addresses in the United States. We cannot ship to addresses with post office boxes.
    Yeah,. I did actually see that paragraph and read it, but because of the way it is worded I took more details just to mean that the information would be in addition to what I have read re UPS. In otherwords.. details of exact cost to my location, other special international arrangements that might be required or something. If it was worded something like "If you are located in Canada or Australia, please contact Customer Service for more shipping options", Id then understand that youd be more likely to ship via USPS.

    I know myself how difficult it is to word things on website info pages so that there is no chance of a potential customer misunderstanding/misinterpreting, and that you are covering every option with painful clarity to make sure,.. believe me ;D,.just when I thought I couldnt possible get things any clearer...along comes someone who interprets something completely differently (like moi in your case) ::). It has happened to me with my website a few times.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Hi Dennis,

    In order to respect the policies of this community, I would like to respond offline and send you an email. You can then disseminate that information as you see fit. Thanks.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    I bought an original set of 4 nude cups for $150 from Illy Australia http://www.illy.com.au/eShopping/Sho...up+collections a couple of years ago (although I only have 3 now *:( ). They are now sold out and I assume no longer in production which probably explains the inflated price.

    I see they have a similar nice offering http://www.illyeshop.com/webapp/wcs/...iperespresso-6 now available.

    Cheers

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Reto has offered a 15% discount if we can pool together a minimum order of 30 cups, regardless of colour mix. ie. US$28.05 per cappuccino cup and saucer.

    If you are interested and would like to indicate how many cups you would consider purchasing in this thread, Reto will then be able to calculate shipping costs based on that info and we would share the costs equitably. Im still happy to be the medium if we proceed (and btw not making a cent, though the Illys are another matter!)

    So, apart from me, would anyone like some TKs?

  19. #19
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    Re: Illy nude espresso / Terra Keramik cappuccino

    You can put me down for 2 x Off Red Cappuccino Cup & Saucers, tentative at this stage until the shipping cost is determined. I may still have to bow out if the overall price exceeds my means....

    Cheers,
    Mal.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by Mal link=1208090570/15#20 date=1208264704
    SNIP tentative at this stage until the shipping cost is determined. I may still have to bow out if the overall price exceeds my means....

    Cheers,
    Mal.
    I think that might go for all of us Mal! ;)

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Ill take two of the blue cappucinos please Dennis. You must have really enjoyed that last shipment to be starting it off again. ;)

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Dennis, can you please put me down for four blue cap cups *gulp*. Depending on final shipping costs i might go for a set of 6. :-/

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Hi Den,. can I order one cup without the saucer *::) [smiley=evil.gif]. Ok..probably not. *Would certainly love to own a set or three of these,..theyre gorgeous!!,.. but maybe next time (if there is one) I might pick up a spesh set just for moi.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by Remy link=1208090570/15#24 date=1208396743
    Hi Den,. can I order one cup without the saucer *::) [smiley=evil.gif]. Ok..probably not. *Would certainly love to own a set or three of these,..theyre gorgeous!!,.. but maybe next time (if there is one) I might pick up a spesh set just for moi.
    Hi Remy...yeah, can do without the saucer. Price would be the same though and Id just hang on to the saucer! :P ;D

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Quote Originally Posted by cuppacoffee link=1208090570/15#25 date=1208397013
    Quote Originally Posted by Remy link=1208090570/15#24 date=1208396743
    Hi Den,. can I order one cup without the saucer *::) [smiley=evil.gif]. Ok..probably not. *Would certainly love to own a set or three of these,..theyre gorgeous!!,.. but maybe next time (if there is one) I might pick up a spesh set just for moi.
    Hi Remy...yeah, can do without the saucer. *Price would be the same though and Id just hang on to the saucer! *:P ;D
    Awesome!! ......no wait!...I mean..Oh thats terrible! ;) ;D

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Hi Guys,

    Please excuse the delay in getting back on this thread - I have been busy with assignments and ranting on other threads!

    Dennis, you are indeed correct that my quote was not for air freight; it was for surface mail. Cups arent human kidneys - Im sure that well all live if it takes two months for them to get here ;P Im sure that we would all welcome Retos input in giving us a surface mail quote, as it might make these cups significantly more accessible. If those air freight quotes are the best that Reto can come up with, I would imagine that customs duty, GST (which you are right that I did not include) and postage would quickly bring the overall cost right up to the ballpark of ordering direct from Reto - an option that would save you a lot of work.

    I recently received an email from Reto suggesting that he would be happy to include espresso cups in the 15% discount if everyone can get up to 30 total. I will invite Reto to post on this thread to (a) confirm that espresso cups are in on the deal, (b) give us an indication of what freight costs for that many cups are likely to come to and (c) comment on the durability of the platinum.

    It might also be a good idea to move this thread over to the buy/sell forum and turn it into a sticky.

    Cheers,

    Luca

    PS. Dennis, well done on finding any illy nudes around! Im surprised that they havent been gobbled up already.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Thanks Luca - I really appreciate your post.

    I happened to email Reto myself last night asking for him to confirm an all up price and am awaiting a response. I would expect that freight from overseas will be quoted for a bulk delivery to one address. In light of that, Im happy to onforward these as required and cover the costs that may be involved for onforwarding this shipment.

    In an earlier email, Reto confirmed that the 15% discount would also apply to the espresso cups. As for the durability of the platinum, I think Reto has previously addressed this and is prepared to back it with a guarantee.

    Ill let everyone know regarding final costs as soon as I have some news.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Hi Dennis,

    No problem. I dont want to meddle in this or anything. Its your initiative, but I just happened to be in touch with Reto and some of this came up.

    Cheers,

    Luca

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    Re: Illy nude espresso / Terra Keramik cappuccino

    I really dont mind either way Luca - just would be great if it all turns out to be a happy ending.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    We very much appreciate the interest in the Terra Keramik cups and the constructive feedback from everyone.

    We would like to take this opportunity to respond to queries from Dennis and Luca.

    First, the 15% discount would apply to both cappuccino and espresso cups.

    Second, we do guarantee our products and as has been previously addressed on this board, where problems occurred we immediately replaced the products at no cost. Since launching our online marketplace in the United States and Canada in early 2007, we have sold more than 2,000 cups with zero reported problems (including in commercial use by professional baristi and cafes). Although our sales volume in Australia is nominal in comparison, we have experienced some issues with platinum wear that we suspect may be related to different water characteristics in Australia.

    Third, the shipping cost to Australia is very expensive. The US Postal Service limits the size of packages and only ships air freight (no surface freight option available any more - this was cancelled within the past year). At the request of Dennis, we explored bulk shipping via US Postal Service (subcontracted to FedEx), which allows large packages but also only has an air freight option. We have recently used this shipping option to supply 3 cafes in Taiwan, but our inquiry with USPS indicates that shipping to Australia is 50% higher than to Taiwan. To make a long story short, the bulk shipping option appears to be no cheaper per cup than the standard USPS air freight option.

    We are disappointed that there is not a more cost competitive option to ship to and service the Australian market. Given the concerns expressed over the past year in various threads by members of this board about the cost of our cups, and our inability to offer a competitive price to Australian customers, it does not make sense for us to continue discussing a bulk sale.

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    Re: Illy nude espresso / Terra Keramik cappuccino

    Thats unfortunate Reto, but appreciate you taking the time to investigate.

    For those who still wish to purchase Terra Keramik cups, I suggest you visit their website.

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    Re: Illy nude espresso / Terra Keramik cappuccino cups

    I decided to celebrate the coincidence of"parity day" and the demise of my favourite cup with an order of some TK cups. Then my wife offered to buy me 6 for my birthday - I know I chose the right woman. (The fact that I ended up paying for them just shows shes smarter than me. ) *Anyway for anyone else in love with these cups a set of 6 different coloured cappuccino cups cost about $53 each. The shipping was expensive - they came superbly packed but the amount of bubble wrap increased the volume a lot. I am not sure $53 is a rational amount of money to spend on a cup but when did rationality have much to do with coffee equipment?

    Chris

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    Re: Illy nude espresso / Terra Keramik cappuccino cups

    Congrats on the purchase. I hope you dont break any! :exclamation

  34. #34
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    Re: Illy nude espresso / Terra Keramik cappuccino cups

    I would love some of these cups, they are beautiful :) Im hoping that I can get my BIL to pick some up for me when hes over there next year.

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    Re: Illy nude espresso / Terra Keramik cappuccino cups

    Does anyone know if the Illy nudes are still available.

    Thanks

  36. #36
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    Re: Illy nude espresso / Terra Keramik cappuccino cups

    Theres a set on the bay that look genuine - will only set you back $350.


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    Re: Illy nude espresso / Terra Keramik cappuccino cups

    Behmor Brazen - $249 - Free Freight
    Thanks Dennis I will check it out



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