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Thread: Another reason to buy from our sponsors

  1. #1
    Senior Member
    Join Date
    Jun 2004

    Another reason to buy from our sponsors

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Heres another reason I am so glad I bought my Giotto from John Doyle.

    Late last week Giotto started playing up. He wouldnt pump water reliably. I did the usual, re-seat the water tank, but after making another cup things stopped again. Oh well, a bit of manual clean up instead of blind filter backflushing is not a big deal, and off to work I go.... Friday night I emailed John to see what he thought might be wrong - a couple of phone calls on the weekend, and a few tweaks with the pliers on the nut on the base of the unit, and Giotto is working hard and strong as he was the week before :) There was even a "plan B" where Charles (NSW distributor) was ready to send a tech on-site, but it didnt come to that. And all on the weekend. Try to get that level of service out of the rep on the floor at DJs.

  2. #2
    Senior Member
    Join Date
    Dec 2004

    Re: Another reason to buy from our sponsors

    Behmor Brazen - $249 - Free Freight
    I love hearing stories of good service. It makes a really pleasant change from the horror stories.
    Kudos to you JD.

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