Hi Kate.Originally Posted by 0C263322180F282B2A2234470 link=1264377638/0#0 date=1264377637
Take a deep breath.
Thats the first thing you need to do; I used to work at a help desk - trust me.
Ratios of what?
What does the machine ask for when you try to program it?
Exact message would be appreciated.
Im not saying I can help, but with as much detail as possible, hopefully a CS will sort it out for you.