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Thread: Isomac Tea II Boiler Pressure

  1. #1
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    Isomac Tea II Boiler Pressure

    Gene Cafe Coffee Roaster $850 - Free Beans Free Freight
    Does anyone have experience or use of this machine....past couple of the days boiler pressure (well guage) seems to max to 6bar when it was 9 depending on the tamp etc. With Blind filter maxes 6 sticks there...either its faulty or the guage is. i did notice the coffee needs a coarser grind lately too - the steamer is fine though... any assistance appreciated.

  2. #2
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    Re: Isomac Tea II Boiler Pressure

    6bar sounds wrong... should be around 9bar during extraction and go up to 10 or 11bar with blind filter. Could be your over pressure valve stuck open. Is the element cycling as normal? If not what is it doing.

    Have you tried doing a chemical backflush with caffeto or similar? You should be doing these regularly anyway. Im sure someone with more expertise will chime in..

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    Re: Isomac Tea II Boiler Pressure

    Not been long since I have had it so only backflush was with water only - as I said kicks up to 6 bar sticks there...makes all the right noises. I cant really guage whats happening other than the pressure guage on maxing to 6 and coffee getting coarser....am figuring maybe a sticky valve it wasnt a regular thing initially I dont think.

    Ok any boffins on how I do the checks and fixing ? or back to the shop...

  4. #4
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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 31212D2E2E2D3231420 link=1274909813/2#2 date=1274911992
    Not been long since I have had it so only backflush was with water only - as I said kicks up to 6 bar sticks there...makes all the right noises. *I cant really guage whats happening other than the pressure guage on maxing to 6 and coffee getting coarser....am figuring maybe a sticky valve it wasnt a regular thing initially I dont think.

    Ok any boffins on how I do the checks and fixing ? or back to the shop...
    Within warranty - Contact the supplier ASAP..

    Will be picking up the gauge today...

    So could be possible to check it... Pressure could be fine... A bit of coffee crap in the gauge line ?

    OR leave it on a bench at my place onthe 6th with a sign that says " Fix ME " :D

  5. #5
    Senior Member greenman's Avatar
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    Re: Isomac Tea II Boiler Pressure

    take it back where you bought it, I had to have my pressurestat and brew guage replaced under warranty as temps were running very high, it has settled down now and pulling great shots. ;)

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    Re: Isomac Tea II Boiler Pressure

    haha great one AM.....

    l""eave it on a bench at my place onthe 6th with a sign that says " Fix ME ""

    Its an omen for an upgrade I can feel it...otherwise its been an awesome machine really has. Hmm guess Ill lug over tomorow to the place of purchase.

  7. #7
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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 72626E6D6D6E7172010 link=1274909813/5#5 date=1274913548
    Hmm guess Ill lug over tomorow to the place of purchase.
    A sponsor ? If so make it known..

    Could be just a sticky gauge.....

    But under warranty... It is not worth playing around..

    Out of warranty... Would have said.. Lets have a go

  8. #8
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    Re: Isomac Tea II Boiler Pressure

    If its under warranty, take it back...

    Fiddle with it yourself and your supplier may well void your warranty.

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    Re: Isomac Tea II Boiler Pressure

    Yeah Will call them now actually DiBella

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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 6E7E727171726D6E1D0 link=1274909813/8#8 date=1274915449
    Yeah Will call them now actually DiBella
    Well if its simple... Ya have a coffee and buy a stack of Greens at CS prices.. And it will be ready to go *;)

    Often just drop in for a chat.. Tend to never leave empty handed *;D

    PS. Ya can always PM and give some one a heads UP ;)

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    Re: Isomac Tea II Boiler Pressure

    Hmm ok that went well - Called Dibella, pointed to external support company who I called and they didnt really support my machine but would call me at some point..hmm.

    Also given a number of their suppliers to call - called them and they were pretty helpful in things to check which I will do.

    So not really a great start - was expecting a bit more from Dibella. Well all I can do is wait then for someone to call me. :-/

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    Re: Isomac Tea II Boiler Pressure

    Honestly.. Id keep calling and taking it up the chain till someone does respond to your call and problem. That simply is not acceptable for warranty support.

    This is the exact reason why more people are buying from specialised machine sellers in SE QLD. ::)

    On a side note we will be landing a Isomac Tea II on our bench soon for testing so if you wanted to do a side by side comparrison. Meanwhile get back on that phone and ask to talk to the manager.

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    Re: Isomac Tea II Boiler Pressure

    Thats great thanks for offer much appreciated - see how today goes then. I agree already had thoughts of going direct to specialised place from now on. Visions of sell and forget.....

    Keep you posted.

  14. #14
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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 64544F414E524354754F4243260 link=1274909813/11#11 date=1274919905
    Honestly.. Id keep calling and taking it up the chain till someone does respond to your call and problem. That simply is not acceptable for warranty support.

    This is the exact reason why more people are buying from specialised machine sellers in SE QLD. *::)

    On a side note we will be landing a Isomac Tea II on our bench soon for testing so if you wanted to do a side by side comparrison. Meanwhile get back on that phone and ask to talk to the manager.
    YES... We see all the training and open days aetc etc for NSW and Vic and while there are a few places in Brisy.. There are limited specialised machine sellers in SE QLD; where support can be got a the drop of a hat.

    I think I made a post as to an outcome for teh Social snobs brisbane post..

    Service
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    Training
    Roasting
    Beans
    We never sleep; we support our products :o

    Quote Originally Posted by 5545494A4A495655260 link=1274909813/10#10 date=1274918543
    Hmm ok that went well - Called Dibella, pointed to external support company who I called and they didnt really support my machine but would call me at some point..hmm.

    Also given a number of their suppliers to call - called them and they were pretty helpful in things to check which I will do.

    So not really a great start - was expecting a bit more from Dibella. *Well all I can do is wait then for someone to call me. :-/
    Keep us advised...

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    Re: Isomac Tea II Boiler Pressure

    Wel I called again midday - and surprise they had no details of my call...EspressoMechanics was the details I was given by Dibella to call. *Which I think is in Sydney...anyway...took my details again...and didnt know how the Dibella warranty repair works so again waiting for return call. *After which I may have to take to a place in Murrarie for upto 2 weeks to look at it.

    You are kidding me right....Am going back to DiBella. *Called them back ....have to go through espressomechanics, take to murrarie and covered under warranty. *I guess the bit about not knowing the process didnt get over. *Anyway they gonna call themselves...heres hoping for more calls back.

    upadate
    Ok thats the process on the call back - take into Murrarie and leave. There you go. Happy Camper not......I need my PNG AA arrrrahhhhh >:(

  16. #16
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    Re: Isomac Tea II Boiler Pressure

    Up to two weeks...

    My birthday present to you is - ya can have loan of the splendor to wet your upgraditus tast buds :-)

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    Re: Isomac Tea II Boiler Pressure

    Out of interest...

    How long have you had the machine?

    Should be backflushing with caffeto once every 2 weeks or so (assuming you only make a couple cups a day), and with water every time you make a coffee.

  18. #18
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    Re: Isomac Tea II Boiler Pressure

    I certainly wouldn’t be a happy camper either. How was the machine going to get to Sydney, were you meant to courier it there yourself?

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    Re: Isomac Tea II Boiler Pressure

    No seems I can drive to Murrarie QLD and present my machine for checking over and repair if needed under warranty - yeah I had visions of cost to Sydney. Its less than 6 months old....

    AM might take you up on the offer will confirm tomorrow then when I drop my machine in. I also want to do the basic checks the original supplier mentioned. Hmm extended loan hmmmm can taste the PNG already...worse thing I never got to fully appreciate the 60/40 roast I did....The world of coffee I love it.....

    Ok see how I go tomorrow thanks everyone for your support and offers...

  20. #20
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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 0B242D2F38072B242B2D2F272F243E4A0 link=1274909813/15#15 date=1274931111
    ya can have loan of the splendor to wet your upgraditus tast buds :-)
    AM your generosity astounds me again.

  21. #21
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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 7969656666657A790A0 link=1274909813/18#18 date=1274937637
    AM might take you up on the offer will confirm tomorrow then when I drop my machine in. *I also want to do the basic checks the original supplier mentioned. * Hmm extended loan hmmmm can taste the PNG already...worse thing I never got to fully appreciate the 60/40 roast I did....The world of coffee I love it.....

    Ok see how I go tomorrow thanks everyone for your support and offers...
    No probs.. Ya almost have to go past me on the way there or coming back :o

    As I said.. Just drop me a txt or what ever.. If I am not at home... Will leave out the front for ya..

    PS... Hummers do have coffee safety belts for managing the physics of retaining said machine, while doing fancy slides ???

    Always one for pay it forward.. No skin of my nose..

  22. #22
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    Re: Isomac Tea II Boiler Pressure

    I apologise that I did not post sooner
    I was trying to save the lives of fish from the leaking family aquarium
    All ended well with a new tank and set up

    OK back on topic
    I am happy to lend you my syphon brewer and or my Greek/Turkish coffee set up with training :D

    Both are quicker to use than a machine

    KK

  23. #23
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    Re: Isomac Tea II Boiler Pressure

    quick update sticky valve thats all - but agree should do under warranty to make sure. So all good afterall - traded in now for upgrade more than happy now.

  24. #24
    TC
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    Re: Isomac Tea II Boiler Pressure

    What did you upgrade to Scollops and why?

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    Re: Isomac Tea II Boiler Pressure

    Traded to Bezzera Gea *- both about the same size, but build is awesome - tons of steam too. Lots of capacity and separate steam and pump. *Machine has more legs too keep a busy party going *but still early days for me using this. *Still got tons to learn no doubt - trying to marry up the ginder setting to the machine is fun - but thats all part of the fun. *As to why - dont get me wrong the Isomac is a great machine, little things can become major....like trying to source support etc. *I wanted peace of mind to know I can take my machine into a shop and get it repaired not palmed off to somewhere else if am lucky.

    So really is just be aware when you buy that you now the repair/warranty process and there is support - after all I want this machine for a good few years and hope the support and maintenance is still around when things go wrong.


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    Re: Isomac Tea II Boiler Pressure

    Quote Originally Posted by 47575B58585B4447340 link=1274909813/24#24 date=1275781751
    Traded to Bezzera Gea *- both about the same size, but build is awesome - tons of steam too. Lots of capacity and separate steam and pump. *Machine has more legs too keep a busy party going *but still early days for me using this. *Still got tons to learn no doubt - trying to marry up the ginder setting to the machine is fun - but thats all part of the fun. *
    I hope you got training with your new machine? *:)

    Quote Originally Posted by 47575B58585B4447340 link=1274909813/24#24 date=1275781751
    As to why - dont get me wrong the Isomac is a great machine, little things can become major....like trying to source support etc.I wanted peace of mind to know I can take my machine into a shop and get it repaired not palmed off to somewhere else if am lucky.
    Hate to say but it wasnt the Isomac that was the cause of your issues with finding suitable repairs on a simple item but ultimately the lack of support in your warranty. If you had your exisiting problems before with your warranty and purchased again I doubt very little will change with the trade in in terms of your warranty support. I hope for your sake it does.

    Quote Originally Posted by 47575B58585B4447340 link=1274909813/24#24 date=1275781751
    So really is just be aware when you buy that you now the repair/warranty process and there is support - after all I want this machine for a good few years and hope the support and maintenance is still around when things go wrong.

    Agree wholeheartedly and this is why we do our own servicing and repairs in house.

    Enjoy the new machine!

    Roger
    Supreme Roasters
    (07) 3801 8989
    0410 292 962



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