Did you run off water before it happen? All what you need to do take the tank out fill it with water, what it happen the low water sensor is at botton of the tank, if this is not contacting with water the machine will not work as a safety prevention mechanism.
this has nothing to do with the problem.Originally Posted by 6E676F6F746968637C736B6F060 link=1282123988/0#0 date=1282123988
If the machine is not heating could be many things:
1. Heating element
2. preasuse swicth
3. Safety water level cut off.
If you wish give a call tomorrow and will help you to trouble shoot before you call your local tech.
Di Bartoli Home Barista Centrs