Many thanks for the kind words. Im happy if my advice here has helped you reach a confident decision. Plus, Im always glad to see one of our machines go to someone who is keen to get the best out of it.
Will also pass on your feedback to Nathan.
Please keep in touch as you develop your skills and feel free to drop into Cosmorex with any questions. In many cases our staff will be able to give you a quick tip or show you something that will get you on the right track quickly.
As for dosing, you are right that the Splendor requires a few millimetres of "headroom" in the basket. Youre looking for a level where a) the handle can lock in without excessive force and b) the puck after extraction is firm (not soft or muddy) and shows an impression of the shower screen.
This may be one of those things that its easiest to learn by seeing...so, again, feel free to drop in and ask.
Thanks again, and all the best!