Bezzera BZ10 steam wand not locking in place
Having trouble with our Bezzera BZ10, its only a month or two old however lately the steam wand won't lock in place when you flick it up in to the fixed position.
The knob seems a bit loose when comparing it to the hot water knob, does it just need to be tightened with a spanner or should I contact the manufacturer?
Contact the retailer you bought it from.
My Matrix started doing this too not long after I bought it. I found that pushing the knob up as well as slightly to the left or right allows it to lock in.