Post By level3ninja
Rocket Giotto issue
I’m experiencing an issue with my (usually trusty) Rocket Giotto where I flip the lever to start extraction but sporadically it pushes out hot air instead of water, and the usually noisy pump goes super quiet. I’ve uploaded a video at the link below which demonstrates it. The machine is about 7 years old and hasn’t skipped a beat albeit one issue a few years ago which the store I bought it from sorted it out. I’m not sure if they’re still in operation as I haven’t heard from them on the above issue I contacted them about so any Melbourne based trusted repairer suggestions would be hugely appreciated.
Rick Bond the Coffee Machinist is highly recommended. He's in Northcote. If you're not close he's worth the trip.