Hey all,
Just had to share this as it kept me amused for the majority of the evening.....
Family friends of mine have a convenience store/cafe in St.Kilda Rd Melbourne.
I regularly drop in to say hi and make myself an ordinary coffee whilst there. In return, I give their machine a quick clean and make sure all is running as best as it can considering their attitude toward coffee and lack of group cleaning brush, backflush solution, grinder cleaning brush........
Last night I dropped in, business was farily quiet so I decided to do a PROPER clean and adjust.
Firstly the grinder....a Mazzer Super Jolly. I asked "Do you regularly clean the hopper?" The reply was - "But it is clear plastic and it doesnt look dirty.....we havent taken it off since opening.") [2 years ago!!!!!]
Second question - "When did you last adjust the grinder?" Reply "The service guy comes in every few months and does it." I go to adjust the collar and find it is jammed. Closer inspection reveals that the service tech has placed a screw into the collar to prevent it from being adjusted.....something to do with last time I fiddled with it.....
So I set the machine up to pour as best as it can - no tamper other than the one on the grinder that is too small - and achieve a reasonable espresso...considering the above highlighted issues.
I then get the response "That is pouring way too slow, we dont have time to wait for a trickle...we want it to flow straight out so we can get the coffee out quickly." I began to explain why that is a bad thing but then decided not to bother.
I adjusted the grinder back to how it was with a 10 sec pour using 12 grams of coffee in a double basket, calmy sat down and ate my toasted Turkish pide that I had made earlier.
There should be some sort of regulation on the word cafe. :
Regards,
James
Just had to share this as it kept me amused for the majority of the evening.....
Family friends of mine have a convenience store/cafe in St.Kilda Rd Melbourne.
I regularly drop in to say hi and make myself an ordinary coffee whilst there. In return, I give their machine a quick clean and make sure all is running as best as it can considering their attitude toward coffee and lack of group cleaning brush, backflush solution, grinder cleaning brush........
Last night I dropped in, business was farily quiet so I decided to do a PROPER clean and adjust.
Firstly the grinder....a Mazzer Super Jolly. I asked "Do you regularly clean the hopper?" The reply was - "But it is clear plastic and it doesnt look dirty.....we havent taken it off since opening.") [2 years ago!!!!!]
Second question - "When did you last adjust the grinder?" Reply "The service guy comes in every few months and does it." I go to adjust the collar and find it is jammed. Closer inspection reveals that the service tech has placed a screw into the collar to prevent it from being adjusted.....something to do with last time I fiddled with it.....
So I set the machine up to pour as best as it can - no tamper other than the one on the grinder that is too small - and achieve a reasonable espresso...considering the above highlighted issues.
I then get the response "That is pouring way too slow, we dont have time to wait for a trickle...we want it to flow straight out so we can get the coffee out quickly." I began to explain why that is a bad thing but then decided not to bother.
I adjusted the grinder back to how it was with a 10 sec pour using 12 grams of coffee in a double basket, calmy sat down and ate my toasted Turkish pide that I had made earlier.
There should be some sort of regulation on the word cafe. :

Regards,
James
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