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Anyone successfully ordered online from Oomph! ???

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  • Anyone successfully ordered online from Oomph! ???

    I placed an order via their website approx. 2 months ago - after placing your order, you are informed that Oomph will phone you for CC details, etc. I never did hear from them...

    So, partly because I need more beans - and partly out of curiosity - I tried again yesterday. Have not heard from them, again.

    Has anyone managed to successfully place and receive an order from Oomph! ?

    Cheers,

  • #2
    Re: Anyone successfully ordered online from Oomph! ???

    I know its old fashioned but I find it faster & easier when the option is available to call by phone ask questions & place an order

    Call Oomph:

    1300 304 534  

    KK

    Comment


    • #3
      Re: Anyone successfully ordered online from Oomph! ???

      Originally posted by 4B6F666665655F4B6F736D6F000 link=1268703890/1#1 date=1268704888
      I know its old fashioned but I find it faster & easier when the option is available to call by phone ask questions & place an order

      Call Oomph:

      1300 304 534  

      KK
      Good idea KK,

      Alternately there is BeanBay as well as at least 10 sponsor roasters just over yonder <<<<<<< I am sure any of them woruld be thrilled to receive an order

      2mcm

      Comment


      • #4
        Re: Anyone successfully ordered online from Oomph! ???

        2mcm: worth noting that OOMPH! is there as well?

        Comment


        • #5
          Re: Anyone successfully ordered online from Oomph! ???

          Originally posted by 09000808130E0F041B140C08610 link=1268703890/3#3 date=1268714182
          2mcm: worth noting that OOMPH! is there as well?
          That was a given....so that leaves at least 10 other alternatives :

          Comment


          • #6
            Re: Anyone successfully ordered online from Oomph! ???

            Originally posted by 0A2533232F400 link=1268703890/0#0 date=1268703890
            I placed an order via their website approx. 2 months ago
            I very much doubt that they got your order!

            The gotcha with email based ordering is that just like Australia Post email is designed to get through most of the time (no guaratee that it will be delivered though!)

            They have just setup the new place so I guess things are pretty crazy on the ground at the moment.

            As suggested, give the crew at Oomph a call and Im sure they will be embarrased about the oops and helpful with your order at the same time!

            8-)

            Comment


            • #7
              Re: Anyone successfully ordered online from Oomph! ???

              Originally posted by 13373E3E3D3D0713372B3537580 link=1268703890/1#1 date=1268704888
              I know its old fashioned but I find it faster & easier when the option is available to call by phone ask questions & place an order

              Call Oomph:

              1300 304 534  

              KK
              I do realise they might well have a telephonic communications system, but thanks anyway

              Comment


              • #8
                Re: Anyone successfully ordered online from Oomph! ???

                Originally posted by 79263E282328242D2D2E2E262A254B0 link=1268703890/4#4 date=1268714639
                Originally posted by 09000808130E0F041B140C08610 link=1268703890/3#3 date=1268714182
                2mcm: worth noting that OOMPH! is there as well?
                That was a given....so that leaves at least 10 other alternatives
                Originally posted by 0A252F324B0 link=1268703890/5#5 date=1268714990
                Originally posted by 0A2533232F400 link=1268703890/0#0 date=1268703890
                I placed an order via their website approx. 2 months ago
                I very much doubt that they got your order!

                The gotcha with email based ordering is that just like Australia Post email is designed to get through most of the time (no guaratee that it will be delivered though!)

                They have just setup the new place so I guess things are pretty crazy on the ground at the moment.

                As suggested, give the crew at Oomph a call and Im sure they will be embarrased about the oops and helpful with your order at the same time!

                8-)
                :  
                I doubt they got my order as well... twice so far

                I was more curious than anything whether any coffeesnobs have ordered, or tried ordering via their web site, and what their experiences were.

                Also wondering if Oomph! are not a little curious why they (presumably) are not receiving any online orders?

                Cheers

                Comment


                • #9
                  Re: Anyone successfully ordered online from Oomph! ???

                  Originally posted by 4D62746468070 link=1268703890/7#7 date=1269133172
                  I doubt they got my order as well... twice so far

                  I was more curious than anything whether any coffeesnobs have ordered, or tried ordering via their web site, and what their experiences were.

                  Also wondering if Oomph! are not a little curious why they (presumably) are not receiving any online orders?
                  Im the type that contacts the other party to let them know they might have a problem.
                  They usually appreciate the feedback.

                  Comment


                  • #10
                    Re: Anyone successfully ordered online from Oomph! ???

                    Originally posted by 4D716C777D7C6B7E767D190 link=1268703890/8#8 date=1269140821
                    Originally posted by 4D62746468070 link=1268703890/7#7 date=1269133172
                    I doubt they got my order as well... twice so far

                    I was more curious than anything whether any coffeesnobs have ordered, or tried ordering via their web site, and what their experiences were.

                    Also wondering if Oomph! are not a little curious why they (presumably) are not receiving any online orders?
                    Im the type that contacts the other party to let them know they might have a problem.
                    They usually appreciate the feedback.
                    I fully intend to let them know, just giving them a bit of time

                    Comment


                    • #11
                      Re: Anyone successfully ordered online from Oomph! ???

                      If theres a glitch somewhere, the longer you leave it, the more embarrassed theyll be.

                      Comment

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