Hi guys,
I need help with a major issue at my new cafe. Im a new owner and the cafe is managed. I recently noticed that my close competitor is making much better coffees (as per customers feedback) than we do. I have checked and noticed that my competitor is using the same coffee machine and grinder (not sure about the setting).
The issue is that people tend to think their coffee is more creamy than ours! I just bought a coffee from them and it was actually creamy (skim) but mostly fine froth.
I know my barista is experienced but I think the machines setting is not right? We use the same kind of milk, coffee, grinder and machine.
So to make the story short, I need a referral to a major specialist and machine experts to visit the shop and maybe check the timing or setting (I think there is too much water in each shot).
Im sorry if I couldnt explain the technical terms but I was wondering if anyone can refer me to an expert in Sydney?
Machine: Wega POLARIS EVD (3 group)
Please guide me to the right area to find experts. Cheers
I need help with a major issue at my new cafe. Im a new owner and the cafe is managed. I recently noticed that my close competitor is making much better coffees (as per customers feedback) than we do. I have checked and noticed that my competitor is using the same coffee machine and grinder (not sure about the setting).
The issue is that people tend to think their coffee is more creamy than ours! I just bought a coffee from them and it was actually creamy (skim) but mostly fine froth.
I know my barista is experienced but I think the machines setting is not right? We use the same kind of milk, coffee, grinder and machine.
So to make the story short, I need a referral to a major specialist and machine experts to visit the shop and maybe check the timing or setting (I think there is too much water in each shot).
Im sorry if I couldnt explain the technical terms but I was wondering if anyone can refer me to an expert in Sydney?
Machine: Wega POLARIS EVD (3 group)
Please guide me to the right area to find experts. Cheers

Comment