Would like to know what everyone thinks of loyalty coffee cards.
Our rent has gone up substantially and we need to cover the extra expense.
There are lots of good cafes in the area and competition is strong. A good thing for the areas popularity.
Do loyalty cards help increase profit? Do they cause problems?
Does it make you look silly handing a card to a loyal customer of 5 yrs saying "here you go, have a free coffee when you buy 10"
We do reward loyal customers but we dont have a perfect gauge on how often we do or if its enough.
I personally never go to the same cafe over & over so I understand customers need variety too. Will the cards decrease the temptation to venture elsewhere?
One of my favourite cafes, recently voted one of the best in Melbourne has them. So im thinking maybe theyre not that bad.
I do dread my large skinny latte 3 sugars take away customers with loyalty cards.
Our coffee is $3 reg & $3.50 large, as is everyone in St.
Our rent has gone up substantially and we need to cover the extra expense.
There are lots of good cafes in the area and competition is strong. A good thing for the areas popularity.
Do loyalty cards help increase profit? Do they cause problems?
Does it make you look silly handing a card to a loyal customer of 5 yrs saying "here you go, have a free coffee when you buy 10"
We do reward loyal customers but we dont have a perfect gauge on how often we do or if its enough.
I personally never go to the same cafe over & over so I understand customers need variety too. Will the cards decrease the temptation to venture elsewhere?
One of my favourite cafes, recently voted one of the best in Melbourne has them. So im thinking maybe theyre not that bad.
I do dread my large skinny latte 3 sugars take away customers with loyalty cards.
Our coffee is $3 reg & $3.50 large, as is everyone in St.
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