Re: Quick visit to Melbourne
Hello All,
Ross here from Jasper, it certainly is unfortunate to hear some of you were unhappy with some of our coffees.
The best thing for all concerned is to let us know, if coffee is defective and we have made an error we are always happy to hear from customers and would resolve them accordingly and as quickly as possible.
It is true that we are all different, thats what makes coffee so great, in so far as being quoted also in this thread what was mentioned was untrue and indeed a misrepresentation.
We roast yirgecheffe coffee in a particular way, it may be different to others but that is neither here nor there.
Our motivations in regards to marketing are heartfelt and honest, we want to help those who are living in situations you or I would not tolerate at home. It is not all about making a dollar, if would like to know more let us know we are happy to provide you with evidence of just how much of a difference it can make to peoples lives.
Just keep in mind that we are receptive to any form of fedback, positive or negative. Afterall, what we do is about coffee and people at all levels, we want to provide a positive experience.
Thankyou all for your time.
Hello All,
Ross here from Jasper, it certainly is unfortunate to hear some of you were unhappy with some of our coffees.
The best thing for all concerned is to let us know, if coffee is defective and we have made an error we are always happy to hear from customers and would resolve them accordingly and as quickly as possible.
It is true that we are all different, thats what makes coffee so great, in so far as being quoted also in this thread what was mentioned was untrue and indeed a misrepresentation.
We roast yirgecheffe coffee in a particular way, it may be different to others but that is neither here nor there.
Our motivations in regards to marketing are heartfelt and honest, we want to help those who are living in situations you or I would not tolerate at home. It is not all about making a dollar, if would like to know more let us know we are happy to provide you with evidence of just how much of a difference it can make to peoples lives.
Just keep in mind that we are receptive to any form of fedback, positive or negative. Afterall, what we do is about coffee and people at all levels, we want to provide a positive experience.
Thankyou all for your time.


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