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  • Big Thanks

    Just a quick thanks to one of the site sponsors, coffeeparts.
    Ordered gasket etc from them and then wanted to add to order 5 minutes later and emailed them about it. They phoned within 10 minutes and viola, increased the order and saved on postage!!!!!!
    Arrived first thing next morning as well!
    So thanks guys and girls for being so efficient - theres a lot of other web sites out there that could learn a heck of a lot from your customer service.
    And best of all, Miss Sylvia doesnt leak now
    cheers
    jon

  • #2
    Re: Big Thanks

    Great stuff Jon,

    One of the many reasons why we try to encourage CSrs to give our Sponsors a go... They share our passion 8-)....

    Mal.

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    • #3
      Re: Big Thanks

      It soon becomes very clear when dealing with a company that has no passion........

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      • #4
        Re: Big Thanks

        I have to agree.

        Dealt with Coffee Parts a week ago. Pedro answered my email query regarding a part quickly.

        Parts arrived next day. Well packed. What more can I say?
        Perfect. ;D

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        • #5
          Re: Big Thanks

          nuff said bassway ....

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