I got the following email today. It appears that Welly doesnt think CoffeeSnobs can be trusted with a service manual.
Sheeze! It would be different if it was a document that we were editing but as a PDF it is still their original document, CSrs would have just been using it to save a warranty call. You would think that would save Sunbeam money... besides they get plenty of free exposure here.
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I dont know who uploaded it but I have removed it.
If you need a copy Im sure a query in this thread might source a copy from another CSr direct.
Grrrr!
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Thu 9/07/2009 10:57 AM
WKhouw@sunbeam.com.au
Andy,
My name is Welly Khouw and work for Sunbeam Corporation Limited.
I noticed that you have a copy of the service manual of EM6910 as per link below.
http://coffeesnobs.com.au/attachments/EM6910.pdf
Please note that the documentation is confidential and commercially sensitive. Can you please take it of your website immediately.
Thanks
Regards,
Welly Khouw [ch35377][ch20553][ch21033]
Service Manager, Sunbeam Corporation Limited
Tel: +61 (2) 9695-8911, Fax: +61 (2) 8336-9877, Email: wkhouw@sunbeam.com.au
Sheeze! It would be different if it was a document that we were editing but as a PDF it is still their original document, CSrs would have just been using it to save a warranty call. You would think that would save Sunbeam money... besides they get plenty of free exposure here.
SUNBEAM SUX
SUNBEAM SUX
SUNBEAM SUX
SUNBEAM SUX
SUNBEAM SUX
SUNBEAM SUX
SUNBEAM SUX
SUNBEAM SUX
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I dont know who uploaded it but I have removed it.
If you need a copy Im sure a query in this thread might source a copy from another CSr direct.
Grrrr!
====================================
Thu 9/07/2009 10:57 AM
WKhouw@sunbeam.com.au
Andy,
My name is Welly Khouw and work for Sunbeam Corporation Limited.
I noticed that you have a copy of the service manual of EM6910 as per link below.
http://coffeesnobs.com.au/attachments/EM6910.pdf
Please note that the documentation is confidential and commercially sensitive. Can you please take it of your website immediately.
Thanks
Regards,
Welly Khouw [ch35377][ch20553][ch21033]
Service Manager, Sunbeam Corporation Limited
Tel: +61 (2) 9695-8911, Fax: +61 (2) 8336-9877, Email: wkhouw@sunbeam.com.au





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