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Terra Keramik Cups have landed!

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  • #91
    Re: Terra Keramik Cups have landed!

    Here they are and I must say Artazza were fantastic to deal with. All up around 305 AUD to land these beauties







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    • #92
      Re: Terra Keramik Cups have landed!

      Originally posted by 0A2835393B2E5A0 link=1312845659/49#49 date=1323676745
      Originally posted by 312A233227312A2B24362730420 link=1312845659/48#48 date=1323676604
      They are beautiful in looks and in use
      My word they are.

      Doug
      I love shiny new things. Unfortunately, Ive heard that the metallic trim may not tolerate a sponge, let alone a dishwasher. A great pity.

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      • #93
        Re: Terra Keramik Cups have landed!

        [/quoteI love shiny new things.  Unfortunately, Ive heard that the metallic trim may not tolerate a sponge, let alone a dishwasher.  A great pity. [/QUOTE]

        Ive had mine a few months now and no issues - though I dont use the dishwasher.

        Doug

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        • #94
          Re: Terra Keramik Cups have landed!

          Thats good to hear Doug. Hopefully it will stay that way. Pm sent.

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          • #95
            Re: Terra Keramik Cups have landed!

            Thanks Dennis - I hope so too.

            Doug

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            • #96
              Re: Terra Keramik Cups have landed!

              oh wow - i just found this on another forum

              http://www.bestcafes.com.au/forum/accessories/tk-cups-wear-%27n%27-tear-%28bad-batch%29/msg26317/#new



              thats pretty bad - i hope mine dont end up like that!

              Ive never placed it in my dishwasher, but I might just stick to the safe side stop using a sponge. lol

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              • #97
                Re: Terra Keramik Cups have landed!

                No doubt the seller will attend to warranty claims with the same diligince applied to distribution :

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                • #98
                  Re: Terra Keramik Cups have landed!

                  Nice pics, if I do say so myself...

                  Originally posted by 3E61796F646F636A6A6969616D620C0 link=1312845659/96#96 date=1333524341
                  No doubt the seller will attend to warranty claims with the same diligince applied to distribution :
                  TK so far have been great to deal with. I only need to go direct to them, not back via my place of purchase so there is no need to reference the person these were bought from unless of course you enjoy sticking the boot in Chris...

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                  • #99
                    Re: Terra Keramik Cups have landed!

                    Not at all muscles.

                    I was shocked when I saw the damage and its terrific that TK are supporting you. Nevertheless, if you purchased them in Australia, you should no more need to deal with the manufacturer than you would with the manufacturer of your espresso machine. Hopefully its just a small batch and I hope there are not too many more unlucky campers.

                    All said though, a read of this thread shows that the ball was comprehensively dropped on this one- regardless of the explanations. Too many purchasers were burned.

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                    • Re: Terra Keramik Cups have landed!

                      How good is this....

                      Terra Keramik are sending me four replacement cups. They have asked that they only be hand washed and are confident they will last.

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                      • Re: Terra Keramik Cups have landed!

                        Originally posted by 60585E4E41485E2D0 link=1312845659/99#99 date=1333586051
                        Terra Keramik are sending me four replacement cups. They have asked that they only be hand washed and are confident they will last.
                        Any cups or cutleries you value should never be put into a dishwasher! If you do, you may as well take a hammer and chisel and start chipping away at the edges yourself.  I only handwash all my coffee cups and only with a soft cloth.   

                        PS: Muscles, that IS good and only adds to their reputation as a producer of quality cups.

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                        • Re: Terra Keramik Cups have landed!

                          The mail man turned up today with 4 new replacement cups courtesy of TK. Very happy with their level of service - I honestly never expected replacements. All 4 cups survived the trip from O/S with the only casualty being one saucer but thems the breaks I guess and I never really use saucers anyway...

                          THANKS TK!

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