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  • bhamilton
    replied
    Hi Craig,

    It sounds like the Merlo representative was wrong. Even with Merlo coffee using their extraction method (which you've aptly described), the extraction length should be somewhere between 20-30 seconds with the dosage that you're using. 12-15 seconds is incorrect, and also inconsistent with the 'Merlo way'.
    I know this from previously working at one of their roasting houses for a number of years, however there's also a video they've published demonstrating it: Fresh espresso beans = a perfect shot - YouTube

    I completely agree with Muppet_Man as well; taste is of paramount importance when dealing with coffee, and similarly when experimenting with different methods

    Best of luck.

    Leave a comment:


  • Rocky
    replied
    One of my favourite local cafes uses Merlo and I have had hundreds of cups on the premises and used to use their bean at home before I discovered Coffee Snobs.
    It is pretty good bean and I made some good coffee with it but it is not in the Coffee Snobs class.
    One wonders where your 'Rep' would have got his 'advice' from. Do they just make it up or do they misunderstand what they have been told.

    Leave a comment:


  • JoeB
    replied
    Your Merlo rep should be sacked. His head is up his arse and he knows f-all about the product he's selling and giving the company he represents a very bad reputation.

    ring their office in bowen hills and complain, tell them if they send him around again you'll buy from the competition.

    I've been using Merlo beans for over 10 years and never heard shite like this from a rep. he should be crucified.

    Leave a comment:


  • yabba
    replied
    Originally posted by rsabz View Post
    When I lived in Brisbane I regularly went to the Di Bella roastery in Bowen Hills to get beans fresh. Veneziano in West End and Campos in the Valley are also really high quality.
    I will put my hand up to defend Merlo. I went to the same shops and agree with the above comments. The Merlo Paddington store was about 250m from my office hence I went there often. I like their coffee and regularly buy roasted beans from them delivered to Adelaide. The last batch I bought was delivered within 12 hours of ordering and was roasted the day of ordering. I am very surprised at the advice given as I have observed their staff often and they certainly don't do what the rep suggested. I would suggest he is rouge and not towing the Merlo line. I would put them level with Campos and slightly ahead of Veneziano and Di Bella.

    Use the beans as normal and ignore the Rep.

    Cheers Yabba

    Leave a comment:


  • rsabz
    replied
    Originally posted by Craigs90 View Post
    Where do you get your beans from?
    When I lived in Brisbane I regularly went to the Di Bella roastery in Bowen Hills to get beans fresh. Veneziano in West End and Campos in the Valley are also really high quality.

    My favorite beans that I found just before leaving Brisbane was Cleanskin Coffee Company on the Northside in Brendale. If can't get out that far LTD espresso bar in the Valley use them and produce fantastic coffee.

    Leave a comment:


  • David8
    replied
    Originally posted by Craigs90 View Post
    Where do you get your beans from?
    I should have said, I've never tried Merlo at home.

    Originally posted by Javaphile View Post
    Javaphile points to the top of the page...BeanBay!


    Java "Gotta love great beans!" phile
    And why would I when I have beanbay??!!

    Leave a comment:


  • blend52
    replied
    Sound as if the rep didnt know his facts too well.
    Even the Merlo web site gives pretty conventional instructions for espresso..
    • Coffee should be ground specifically for your espresso machine. Let one of our Merlo Coffee experts know the make of your machine to receive the correct grind for your machine.
    • Fill the filter basket with coffee to the top and tamp lightly with a slight twist to ensure coffee is level
    • Fit the group handle into place and start the water
    • Your coffee should pour out of the handle like warm honey.
    • If it is pouring out quickly it will taste sour. To remedy this, have coffee ground finer.
    • Alternatively, if coffee is pouring out slowly or is dripping through, it will taste bitter and burnt. To remedy this, have coffee ground more coarsely.

    Leave a comment:


  • Javaphile
    replied
    Javaphile points to the top of the page...BeanBay!


    Java "Gotta love great beans!" phile

    Leave a comment:


  • Craigs90
    replied
    Originally posted by David8 View Post
    This seems to be a good place to mention that I've never had a good coffee made with Merlo beans... I would not be listening to a Merlo rep....
    Where do you get your beans from?

    Leave a comment:


  • David8
    replied
    This seems to be a good place to mention that I've never had a good coffee made with Merlo beans... I would not be listening to a Merlo rep....

    Leave a comment:


  • Craigs90
    replied
    Both ways tasted good to me and the shots looked like the way Guinness does in a glass , nice head and a wall of beer cascading down the side for a while.

    Leave a comment:


  • muppet_man67
    replied
    My recommendations, start drinking espresso. Go to reputable cafes and start drinking espresso, learn what espresso ought to taste like, start drinking your own espresso, make an adjustment and taste it. What tastes better? Follow your senses. It's the only real way to learn.

    Leave a comment:


  • Craigs90
    replied
    Thanks for your replys, and sorry for the noobish terms. So I think I'll go back to what i've learnt before the rep came out, as what she showed us didnt seem right I'll stick to the 30ml in 25-30 sec rule. . At least we got a free 1kg bag of beans and a new 9gm basket out of the rep.

    Leave a comment:


  • lobstermash
    replied
    Likely he was trying to get you to use a double basket for a single shot coffee... to make you go through it quicker.

    Leave a comment:


  • Javaphile
    replied
    The rep has his head so far up his nether regions he's spewing the BS it's surrounded by. Do it the way you were adjusting as needed to accommodate different coffees and environmental conditions..

    FYI just because I cringe every time I see it. The TAMPER is the name of the tool with which you TAMP.


    Java "Send 'em packing!" phile

    Leave a comment:

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