I too commiserate with your puck woes. My pucks always used to be firm and dry, and now they are all coming out completely botched. When I discard the used puck from the portafilter, the top half falls out and smashes into lots of tiny pieces and the rest is all matted with a pronounced convex shape to it. Its impossible to knock out and I have to scoop out with a spoon. Aint espresso the pits sometimes
Ive tried Staub tamps, double/settling tamps, normal tamps (with a correctly fitted tamper), and different dosing levels. But alas, still no luck 
Oh well, just keep grinding I guess :P


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