Beaninlove, after Ninjas response it seems the old and new chutes aren't a big difference. Maybe try a roast with less oil and you will know once and for all? (Cleaning before putting the new roast in) As you say maybe the Atom doesn't suit oily roasts.
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338- Yeah I have done that. The machine, although new, has the older chute- I am yet to find a service provider in AUS who has the newer one though.Originally posted by 338 View PostBeaninlove, it may be worth spending 5 minutes to take the covers off and see which chute you have? Yelta may be on to something, the older chutes obviously had some problems, my newer version seems not to. Easy to tell which you have by the screw points, the old version seemed to have tabs, the new had a larger base. The new chute may be an easy, low priced solution which takes ten minutes to fit.
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level3ninja ; I too had that model of Breville! Anyway ; you are right - these are learning opportunities, and I have learnt how to put the grinder apart and clean it. My version of clogging though, means that after maybe 8 coffees, it clogs to the point whereby it is totally choked, no grinds come out at all. I think the point about the beans seems very relevant too though- my beans (CAPRA MALT) seemed very dark, and even visibly oily. So I ran all of those beans through on a coarser grind to be used on my stove-top, and today purchased a lighter style of roasted beans. So, we'll see...Originally posted by level3ninja View PostMy experience matches yours 338, a couple of learning opportunities early on and otherwise no issues. It is certainly not a clumpy grinder by any stretch of the imagination. When I clean mine the chute is usually the cleanest part of the grind pathway, I remember thinking how well designed it must have been the first time I opened it up and saw it almost spotless. I suspect that the reason for the upgraded chute is not that it's design was lacking but perhaps to allow a much wider margin for error for the newly upgraded domestic user who's skills hadn't yet caught up to their equipment. I would suggest my own "learning opportunities" early on with the Atom were just that (having come from a Breville BCG820).
Edit to add: I definitely have the earlier smaller chute
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Beaninlove, if you go to the AU web address for Eureka Grinders you will see Segafredo Zanetti is the importer for Australia, call them and ask them about the chute as a spare part if that turns out the way you go. I was meticulous in the cleaning when I had the jam from my oily beans, soft cloth, compressed air then another soft cloth after. Good luck.
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