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The extras arent hidden - you buy your own

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  • #16
    Re: The extras arent hidden - you buy your own

    El Espresso

    Dont knock the Wooden handle on that Sylvia unless you actually got to use it, I made it and it was made to suit the hands of the person who owned the Machine. The timer handle was just a nice little addition to their machine to ofset so much Metal and plastic. (modified so as not to offend --wasnt my intent to ...sorry el espresso)

    Timber Tampers I have one here from the Sixties that was used in our Families Café in France and to this day the Tamper is still being used, Apart from a few bumps etc it still works well........ Tannins are indeed a very good inhibitor of Germs, plastics etc in your kitchen are also known to harbour germs etc as well.......

    A thought for the day

    Timber is a Natural Product and is unprocessed
    Coffee is a natural product/ fresh is unprocessed

    We all have different tastes, why do you drive the car you drive and I drive the car I drive?...... If we all had the same tastes Life would be very boring.



    FB

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    • #17
      Re: The extras arent hidden - you buy your own

      FB -
      At no stage have I implied that wooden tampers are bad. Especially if theyre the right size.
      As for a wooden portafilter handle. My point was the same one that you made - of course we have different tastes - What one person finds a thing of beauty is the opposite to someone else.

      The thread took a turn towards wood when Robusto (I think it was) pointed out quite reasonably that many of the things we covet or want or buy are more about the way they look rather than what they do.

      e e

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      • #18
        Re: The extras arent hidden - you buy your own

        And finally.....new consignment of machines has been unpacked and the manufacturer HAS included a better tamper as per my request!

        Its still an inexpensive plastic item...but it will do the job (where the other would not).

        Regardz,
        FC.

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        • #19
          Re: The extras arent hidden - you buy your own

          Welldone, FC, its great to see you have influence with manufacturers. They should be responsive to feedback like you gave them.

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          • #20
            Re: The extras arent hidden - you buy your own

            I have dealt with quite a few different manufacturers over the years and this one is by the best I have ever come across...

            He didnt break the regular production run, the machines still came in with the tamper that they always supply, but for us he included a carton full of much better tampers (that were specially procured for us but not charged) and placed it in with the rest of the consignment. Every time we unpack a machine or despatch one, we have to change the tampers over!

            But no matter, he did what we asked...and he has been doing this for the 4 years we have been dealing with him...weve asked him to do a number of minor modifications for the machines he builds for us over the period, and each time he has complied. This is good for our clients,m and its good for m/\/him as a manufacturer...running R & D on the basis of comments from his importers / agents who are in the field!

            Too bad some other manufactureres dont adopt the same attitude.

            Regardz,
            FC.

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            • #21
              Re: The extras arent hidden - you buy your own

              Being new to this new world of coffee, Im not surprised that you seem to have to pay for the extras that make a difference.

              With most things nowadays, the manufacturer provides a very basic package and its either you or the supplier that supplements this. I guess this keeps costs down but also provides you with the choice to make a difference. I have only owned my Rancilio Lucy for less than a week but my head is already swimming with custom tampers, modifications to grinders/machines, bang-bank boxes... the list goes on!

              At the end of the day, its part of the fun to accessorise and tweak... and thats what coffee (and sites like this) are all about isnt it?

              David

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              • #22
                Re: The extras arent hidden - you buy your own

                I agree, its poor form on such expensive hardware. I came close to buying a Giotto this week but went instead for the BZ99S Classic. Doesnt look nearly as good as the Giotto but I cant complain about how it works, at least not yet! It also comes standard with a cheap looking plastic tamper. Fortunately, the supplier, Barazi in Brisbane (Jack) threw in a few "nice bits" with the deal including a gorgeous (& very heavy) SS tamper (not branded), jug, knock box, training, etc. He was extremely helpful & whilst I might not have paid the absolute lowest rock bottom price for the BZ99 & Rocky, I believe I got a reasonable deal. Moreover, the extras & three odd hours I spent talking to him (& several cups of excellent coffee!) count for something with me. Its called service.

                Cheers
                Tony

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                • #23
                  Re: The extras arent hidden - you buy your own

                  Well said zlatrox,

                  And by the way.... Welcome to CoffeeSnobs [smiley=thumbsup.gif].
                  Service, as an entity, seems to be getting relegated by more and more consumers to the status of "Optional" as the never -ending search for the absolute rock bottom price is becoming the ever more important target of some consumers.

                  I dont know how you get around the problem, especially when the bargain hunter strolls in for advice and assistance because he/she cant pull a good shot. Must be a very exasperating ongoing situation for the likes of retailers such as our sponsors. CS members who continue to support them are really investing in the future of an industry from which we all enjoy the fruits of collective labours.

                  Catch you in the Forum, and all the best,

                  Mal.

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