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Im writing this to outline the hazards associated with buying a heavy 15kg plus coffee machine from a supplier who is not local. In my case I purchased a Makin from Victoria when I live in Newcastle, NSW. Unless the supplier has a local arrangement with warranty repairs the hassle and potential for damage having the machine shipped back and forth is not worth the effort. In my case the machine died within a months and I had to post it back to Melbourne. It got fixed and was returned without incident. Two months later the machine kept tripping the safety circuit in my house. I sent it back and was told that there was nothing wrong with it and that I needed an electrician to fix the wiring in my house... ( my home is 2 years old and I did say it was tripping the circuit breaker rather than the safety switch). As the supplier could find nothing wrong with it I was charged the $40 return freight fee. He advised me he had tried it at 2 premises and neither circuit breaker was tripped. I purchased it from Coffee Talk. It arrived back with a bent top and a small bulge in the side wall where something has moved due to rough handling in freighting. After much frustration I found a local repair shop in Newcastle who pulled it together and identified that as the boiler heated up the pressure valve at the top ( which are not good quality he told me) was spitting out about a teaspoon of water which was running over the boiler and onto the electricals which are located underneath on a lot of Gp 1 machines. He drilled a hole in the bottom of an aluminium film container, and replaced the pressure valve which I though was a unique repair job. It cost me $100 but Im back enjoying coffee and I wont be buying another machine from a supplier that lives any more than a 2-3 hour drive away at most... i.e. Sydney.
Buy Local...its worth it in the long run with the weight of these things to protect your investment.
Adam Ant
Buy Local...its worth it in the long run with the weight of these things to protect your investment.
Adam Ant
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