The problem with tracking in Australia is the freight companies just don't scan items often enough.
Aramex (road freight):
The local courier collects from us at the end of the day (lunchtime on a Friday) and scans it as it goes into his van, he takes it back to the local depot and scans it as it goes into forklift "cages" sorted per destination and then the cage gets loaded on the semitrailer to Melbourne. Once the cages get to Melbourne they are consolidated into capital city destinations, loaded onto trucks and move out. Once they get to the destination capitals they are sorted into regional areas and when they arrive in the regions they are loaded into vans and scanned then delivered and scanned.
Post (road freight):
We deliver the mail centre each night (this bypasses the local post office and reliance on postie van collection). We stack in cages and it gets scanned. It then gets forked onto trucks to go to the Melbourne sorting centre. Once there it get sorted by destination, loaded into cages, put on a truck to capital city destinations. Once it arrives, it gets sorted into regional areas and moves to regional depots for delivery in vans (mostly by contractors) who scan as the item goes into their van and scans again when delivered.
Post (air freight - express satchels)
We deliver these to the regional mail centre each night and each satchel gets manually scanned as we load it into the express cage. The cages are then forked and trucked to Melbourne Airport where they are sorted to destination and then put on a plane (far fewer planes in the air during a pandemic). From the capital city airport the satchel entry the local delivery network, loaded into a van and scanned and delivered and scanned.
I've been requesting/nagging/complaining that if they all give the cages a scan identifier they'll know which items are in the cages and can scan them all every time the cage moves. Seems simple and logical to me and we could all see the items moving through the network instead of scan when shipped and a scan when on board for delivery.
Global freight companies like FedEx and DHL do a good job scanning at every point of the journey, I just wish Australia would catch up.
Aramex (road freight):
The local courier collects from us at the end of the day (lunchtime on a Friday) and scans it as it goes into his van, he takes it back to the local depot and scans it as it goes into forklift "cages" sorted per destination and then the cage gets loaded on the semitrailer to Melbourne. Once the cages get to Melbourne they are consolidated into capital city destinations, loaded onto trucks and move out. Once they get to the destination capitals they are sorted into regional areas and when they arrive in the regions they are loaded into vans and scanned then delivered and scanned.
Post (road freight):
We deliver the mail centre each night (this bypasses the local post office and reliance on postie van collection). We stack in cages and it gets scanned. It then gets forked onto trucks to go to the Melbourne sorting centre. Once there it get sorted by destination, loaded into cages, put on a truck to capital city destinations. Once it arrives, it gets sorted into regional areas and moves to regional depots for delivery in vans (mostly by contractors) who scan as the item goes into their van and scans again when delivered.
Post (air freight - express satchels)
We deliver these to the regional mail centre each night and each satchel gets manually scanned as we load it into the express cage. The cages are then forked and trucked to Melbourne Airport where they are sorted to destination and then put on a plane (far fewer planes in the air during a pandemic). From the capital city airport the satchel entry the local delivery network, loaded into a van and scanned and delivered and scanned.
I've been requesting/nagging/complaining that if they all give the cages a scan identifier they'll know which items are in the cages and can scan them all every time the cage moves. Seems simple and logical to me and we could all see the items moving through the network instead of scan when shipped and a scan when on board for delivery.
Global freight companies like FedEx and DHL do a good job scanning at every point of the journey, I just wish Australia would catch up.


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