Im happy to report that as soon as we discovered the Australia Post charge "hickup" :-[ we contacted our affected customers and took steps to ensure it wont happen again.
Also, weve added white ACF cups to our range of Coffee Cups and Latte Glasses. (photos will be up tonight ... probably ... :

charlie


I e-mailed Deb and she sent a new cup out next day, no fuss. (Safely received, thanks Deb). I commented to Deb on the hazards of sending fragile items via Aus Post, but she says they normally get there intact. Frustrating for her in this instance (and not worth her going through the insurance rigmarole).
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